ServiceMASTER by C2C Restoration
About us
ServiceMASTER Recovery by C2C Restoration is one of the largest damage restoration companies in Southern California. It services from four different locations in the Los Angeles and Ventura Counties, and specializes in commercial and residential fire damage, water damage, and mold remediation services. ServiceMASTER Recovery by C2C Restoration will be at your door, ready to work with you and your insurance provider to restore your loss as painlessly and efficiently as possible We offer complete damage restoration services, including damage caused by fire and smoke, water and flooding, as well as pack-out and content cleaning, residential carpet and upholstery, mold remediation, construction services, among others.
Business highlights
Services we offer
Emergency Services & Disaster Recovery -Water Damage Restoration -Fire Damage Restoration -Mold Remediation -Content Pack Out, Storage and Cleaning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
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29% |
They said we owed them a lot more then we should have owed for the service provided. We paid them all the amount they billed for (including the amounts we were over charged) except for several months of storage. We expected that they had done the work they billed for so we only held that back a small amount until we were able to unload the storage pods and make sure everything was as expected. Much to our surprise there was a lot of problems with we finally got into the pods. So we retained that amount owed for storage until we could come to an agreement on all the damage they had done. Service Master C2C was not willing to even communicate with us. They did not care that we were very unhappy with all the damages and work left undone. They would not even answer our requests to arbitrate. They sued us for the balance but they sued us in Los Angeles County. We live in Ventura County, the work was done in Ventura County and agreement was signed in Ventura County. Their Attorney told me they didn't care about Ventura County. They filed in LA County and planned to continue it there. I let the court know but it made no difference. I expected it to be transferred to Ventura County but instead the court found against me. The court did not even take into consideration the damages Service Master had done or the work I was charged for but wasn't done.
My insurance company, Statefarm, called Service Master but I signed the authorization. I thought since my insurance company and the adjuster had more experience with this kind of thing that they would be the best one to recommend someone to do the work. Boy was I wrong. They negotiated a separate rate with Service Master but Service Master still billed me the full amount and Statefarm paid me back the negotiated rate so I got screwed from both directions!
Licensing
State Contractor License Requirements
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