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About us
Family owned.
Services we offer
Sale of appliance.
Reviews
1.01 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
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Showing 1-1 of 1 reviews
Joellen C.
Oct 2011
TV Repair
We contacted the manufacturer (APEX) directly. They submitted a service ticket and told us that action would be taken in 2-3 weeks. Considering that this is our only TV, I found that to be a bit long, but we complied.
After 3 weeks with no updates, we contacted them again. They had not yet determined how our case was to be addressed, but were told that it would be expeditied to a supervisor.
After another week with no update, we called again, and were told that we needed to ship the TV (They sent a call tag) to them and it would be repaired or replaced. We should expect this process to take an addtional 2 weeks.
We spent $60 on a custom built box to ship the TV, but were told that it was still damaged in shipment, and could not be repaired.
Their decsion was to send a "new" unit.
We picked up the unit last evening from Fed Ex, and not only was it not new, it has a gouge in the screen.
DO NOT purchase this brand. Not only is the quality poor, despite the regular price tag of around $800, but the warranty service is appalling. It's not been 2 1/2 months and we still have no television. It's completely unacceptable.
After 3 weeks with no updates, we contacted them again. They had not yet determined how our case was to be addressed, but were told that it would be expeditied to a supervisor.
After another week with no update, we called again, and were told that we needed to ship the TV (They sent a call tag) to them and it would be repaired or replaced. We should expect this process to take an addtional 2 weeks.
We spent $60 on a custom built box to ship the TV, but were told that it was still damaged in shipment, and could not be repaired.
Their decsion was to send a "new" unit.
We picked up the unit last evening from Fed Ex, and not only was it not new, it has a gouge in the screen.
DO NOT purchase this brand. Not only is the quality poor, despite the regular price tag of around $800, but the warranty service is appalling. It's not been 2 1/2 months and we still have no television. It's completely unacceptable.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Apex Electronics is currently rated 1.0 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
No, Apex Electronics does not offer free project estimates.
No, Apex Electronics does not offer eco-friendly accreditations.
No, Apex Electronics does not offer a senior discount.
No, Apex Electronics does not offer emergency services.
No, Apex Electronics does not offer warranties.
Apex Electronics offers the following services: Sale of appliance.