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AAA Chimney Sweep & Fire Protection Co

4.9(
21
)
Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,

About us

Additional DBAs - Chimney Sweep & Fire Protection Co. Mr Chimney Sweep, Aaa Chimney Sweep & Fire Protection, A-AAA Chimney Sweep & Fire Protection. Additional contact name - Sindee Kritzberg.

Business highlights

48 years of experience

Services we offer

Chimney inspections, air-tight dampers, amerex fire extinguishers sales and repair, camera inspections, chimney cleanings, expert repairs & restorations, fire screens, fireplace accessories, glass doors, installations of chimney caps, installer of exhaust draft fans & dryer vent cleanings., installer of highest quality, most realistic gas log sets, smoke & odor problems solved

Reviews
4.921 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%
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Showing 1-21 of 21 reviews
Sandy L.
May 2018
3.0
They advertise as covering Los Angeles county but when I called they told me I was out of their service area. They went on to tell me they serve Santa Monica and Playa, which, frankly are further away than where I live (they are located in the San Fernando Valley). No services scheduled but perhaps they can restate their service area on their website so I don't waste time calling them.
Response from AAA Chimney Sweep & Fire Protection Co

"Hi [Member Name Removed], I'm so sorry you were inconvenienced and we were not able to help you due to being out of our service area. We are located in the Northwest San Fernando Valley but we do service a very broad area. Santa Monica is just over Topanga Canyon so it is closer and easier for us to get to, then the Crenshaw area. Thank you for your comment regarding restating the areas covered on our website. We actually just redesigned our website which will launch fairly soon and we have already made that change. Once again, we're sorry to have waisted your time by calling us and hope you were able to find a good company closer to your home."

Brent V.
Jul 2017
5.0
Yes, I recommend this pro
They did a pretty good job. He was thorough, but he made a couple of mistakes. There was a technical part of the job where you don't sweep the chimney. You don't put the cleaner in, it will be more hurtful to put the cleaner in, then to start it up and let the black stuff go out. The smoke go out. I let him start it. Everything was in good conditions, it just hasn't been running in twenty years. When he started, black smoke went around the neighborhood. More like dust. Black dust. It sometimes carries a little bit, and everybody has a pool. It got in their pool. He sold me a sparker rector. It was avid. I had the money to purchase it, and he installed it for a $100. Its a dangerous job, you get on top of the roof, on top of the chimney, and use your power tools. Its harder than average. I got a good grade. A good certificate. It last a few more years. He was right on time. He was responsive. He started it up and the light was in the thing that was connected in the wall. The flames were in the lamp he had in there. A mechanic lamp. I had somebody plus my mom that is a 100 years old. Nothing happened. By the time we got talking to each other, I bought a fire extinguisher. Safety prep. It was a good price by the way. They certified the chimney.
KAREN M.
Jan 2016
5.0
Yes, I recommend this pro
$600
I called AAA Chimney Sweep & Fire Protection Co. for a second opinion after receiving a repair quote from another chimney company for several thousand dollars (and lots of fear tactics that entire house was a fire risk).  I am so glad I did !! Sindee was a pleasure to work with by phone, fit me in as soon as she was able to, and stated that they often get calls for second opinions after people receive outrageous quotes from unscrupulous chimney companies. Chris came out as planned, arrived on time and was ready to assess the fireplaces and chimney. He was delightful to

work with, knowledgeable and professional, and said only minor repairs were needed - costing a small fraction of what I had been quoted by the other company. I immediately scheduled him to do the necessary repairs. Must admit, I don't often think about fireplace or chimney maintenance (aside from cleaning out the ashes as needed) - but I have now found my go-to chimney company.

Thank you so much, Sindee and Chris, for providing excellent customer service. It was great to work with you!
Yolanda S.
Dec 2015
5.0
Yes, I recommend this pro
$149
Chris K. was very thorough, knowledgeable and professional and we were delighted with his work.  Our home was protected from ash and debris at all times.  We tried fixing the damper ourselves before calling AAA Chimney Sweep and went without a fireplace for a long time but we were able to have a beautiful fire on Christmas Eve!  We will recommend this company to our neighbors and friends. 




Ronald H.
Apr 2015
5.0
Yes, I recommend this pro
unknown
Justin Y.
Feb 2014
5.0
Yes, I recommend this pro
$239
These guys were great. They showed up on time, ready to go, had floor coverings ready. Very nice, very professional, family run business. They were in and out in about 90 minutes. Cleaned four years of soot and grime and fixed the top of the Chimney where it was loose. Charged me exactly what they said they would. Highly recommended. No drama, very pleasant.
Audrey A.
Jan 2014
5.0
Yes, I recommend this pro
$500
Very informative and efficient. Did not see a spec of dust after and they finished in a very timely manner. Because of winds I have not been able to light it.
JAMES C.
Aug 2013
5.0
Yes, I recommend this pro
$200
Two guys showed up exactly on time. Were very professional and respectful. Quickly got to work, covered all areas they intended to walk on. One guy went up on roof, while other scrubbed from below. They seemed to know what they were doing and did it in a timely manner.
Anne B.
Aug 2013
5.0
Yes, I recommend this pro
$218
Excellent service. Honest and didn't try to upsell. I put them on my calendar to do a cleaning every year at this time.
Alissa B.
Jul 2013
5.0
Yes, I recommend this pro
$300
We have used this company for 13 years and have recommended them to friends and family. They are professional, trust-worthy, and very competent. We use our fireplace extensively during the year, and being that our house is older, it requires deep cleaning every year. Bill and Chris are friendly and pleasant to deal with, in addition to being very thorough and efficient. The owners of the company are also very nice and easy to do business with. I would highly recommend them for any fireplace or chimney needs you have. Above all, they are honest in any work they recommend and expert in completing the job.
Joan K.
Feb 2013
5.0
Yes, I recommend this pro
$120
The contractor arrived fairly punctually with two helpers who cleaned the chimney. Precautions were taken to cover the furniture to avoid soiling. The fireplace was covered during the sweep to avoid any dust entering the room. All soot was vacuumed very professionally.
The inspection was done with a camera and the results were explained to me in great detail and very well. A written report with recommendations was sent to me via email.
The company is professional and very informative. Impressive service.
Ana D.
Sep 2012
5.0
Yes, I recommend this pro
$109
I had a good experience. I liked them alot and would recommend them. They were honest and not pushy.
Todd J.
Mar 2012
5.0
Yes, I recommend this pro
$150
unknown
Dean W.
Mar 2012
5.0
Yes, I recommend this pro
$100
This company was very good. They did exactly what they should do and they knew what they were doing. They did a great job and corrected all the problems. Their pricing is very competitive and I would say as good as you can get. They were very prompt. Everything they did was right.
Todd J.
Jun 2011
5.0
Yes, I recommend this pro
$125
They show up on time, and do excellent work.
ROB A.
Jan 2008
5.0
Yes, I recommend this pro
$215
Great job. Really professional. The even showed up early. They called last night, on a Sunday to confirm our service, during the call they answered all our questions and told us what to expect.
LINDA W.
Oct 2006
5.0
Yes, I recommend this pro
$575
The technician was polite and professional in appearance and conduct. He inspected and vacuumed the fireplace and chimney damper and flue and climbed the roof to check the exterior as well. He was careful not to break the concrete roof tiles. He also inspected a freestanding gas burning stove. He prepared a written report of the inspection and provided an explanation of what passed the inspection and what repairs needed to be done. He then wrote up an estimate of the cost to repair and resurface the chimney crown. Another appointment was scheduled for a return visit to do this work.
JULIE C.
Feb 2006
5.0
Yes, I recommend this pro
$350
unknown
Homeowner
Dec 2005
2.0
$1,200
IT WAS A NEGATIVE EXPERIENCE. IN THE PROCESS OF DOING THE REPAIRS LATER IN THE DAY, I NOTICED THAT THEY HAD CAUSED SOME OTHER DAMAGE, AND WHEN I CALLED THEM TO TALK ABOUT IT THEY INSISTED IT WASN'T THEIR DOING.
Response from AAA Chimney Sweep & Fire Protection Co

"After reading this post, I thought this is not our company policy and definitely not the we we respond to our customers. I looked back through our records to see if you're one of our customers and in fact, we have no record of servicing your chimney. We always stand behind our service and our repairs. Our company policy is 100% customer's satisfaction is guaranteed or a full refund. If there had been a problem, our company policy is to send our technicians back immediately to remedy any problem and to make sure you're happy. Our motto is "the customer is always right"! This is how we have run our business since 1977 and the reason why most of our customers are repeat and referral customers. I'm sorry, but you have confused our company with another company as we do not have you in our customer records. We want to make every one of our customers, a customer for life!"

LISA M.
Dec 2005
5.0
Yes, I recommend this pro
$275
FABULOUS SERVICE AND EXPERTISE.
Homeowner
Oct 2005
5.0
Yes, I recommend this pro
IT WAS QUITE SATISFACTORY. I THINK THEY WERE VERY PROFESSIONAL AND VERY PROMPT. IT IS THE WAY YOU WOULD LIKE TO DO BUSINESS. THEY WERE ON TIME. THEY ALMOST PUT ON A SHOW. IT WAS CHARMING. THEY DID GOOD WORK.
BERTHA S.
Jan 2005
5.0
Yes, I recommend this pro
$600
VERY PLEASANT PEOPLE. ALLOWED ME TO MAKE TWO PAYMENTS ON FINAL COST.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

AAA Chimney Sweep & Fire Protection Co is currently rated 4.9 overall out of 5.
No, AAA Chimney Sweep & Fire Protection Co does not offer free project estimates.
No, AAA Chimney Sweep & Fire Protection Co does not offer eco-friendly accreditations.
No, AAA Chimney Sweep & Fire Protection Co does not offer a senior discount.
No, AAA Chimney Sweep & Fire Protection Co does not offer emergency services.
No, AAA Chimney Sweep & Fire Protection Co does not offer warranties.