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SERVPRO OF STOCKTON

Founded 1972 • With Angi since June 2010

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

2334 Stagecoach Road

Stockton, CA 95219

Description

24/7 Emergency: Water, Fire and Smoke cleanup. Odor control, specialty cleaning services including: HVAC, Carpet and Upholstery cleaning, Trauma scene cleaning. We are part of a nationwide franchise network. We have a large cleaning facility in Stockton for content cleaning. Locally owned &

Verified Reviews

A few reviews for this pro...
Bianca S.
1.0
02/25/2015
unknown
Description of Work
Was an insurance claim from water damage. They never finished job. Did not keep me updated with expected dates, and when called for info seemed put out and eventually they quit. Used DRI and completed job so could get the repairs done. They prolonged the process.!!
Category
remodeling

Service Provider Response

After reviewing our telephone records, checking our job files, contacting all employees in our company including a person who no longer works with us, we have NO RECORD of this job, or a call from Bianca Signorelli. We believe that this individual has our company confused with perhaps Service Master of Stockton, or maybe another SERVPRO franchise in the area.The town of Oakdale is not in the SERVPRO of Stockton service territory. We would have to be dispatched by the SERVPRO Corporate office to work in this location. There is no record of us receiving a dispatch from an Insurance Company to service the Signorelli home. Claim numbers are issued and we must provide job notes concerning a service call even if we do not perform work for the client. Both the SERVPRO headquarters and the Insurance Companies we work for hold us to a strict reporting process. It is possible that the Insurance company told their client that they were going to call SERVPRO, but ended up calling someone else. That could be why Mrs Signorelli was thinking of the name SERVPRO? I'm sorry that the Signorelli family had a poor experience with the first responder, but I'm happy that the work was eventually completed. And once again, we are certain we were not the first responder named in this complaint. Clayton A. Barry - SERVPRO of Stockton

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    it depends on circumstances.
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Emergency restoration services for home and commercial clients. We are an approved vendor with a number of major insurance companies. We provide reconstruction services of the damaged structure.

    Services Not Offered

    We don't provide free moisture or mold inspections, we charge a modest fee.

    Frequently Asked Questions & Answers about SERVPRO OF STOCKTON

    How is SERVPRO OF STOCKTON overall rated?

    SERVPRO OF STOCKTON is currently rated 1 overall out of 5.

    What days are SERVPRO OF STOCKTON open?

    SERVPRO OF STOCKTON is open:

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    What payment options does SERVPRO OF STOCKTON provide

    SERVPRO OF STOCKTON accepts the following forms of payment: Check, Visa, MasterCard, Financing Available

    Does SERVPRO OF STOCKTON offer free estimates?

    No, SERVPRO OF STOCKTON does not offer free project estimates.

    Does SERVPRO OF STOCKTON offer eco-friendly accreditations?

    Yes, SERVPRO OF STOCKTON offers eco-friendly accreditations.

    Does SERVPRO OF STOCKTON offer a senior discount?

    No, SERVPRO OF STOCKTON does not offer a senior discount.

    Does SERVPRO OF STOCKTON offer emergency services?

    Yes, SERVPRO OF STOCKTON offers emergency services.

    Are warranties offered by SERVPRO OF STOCKTON?

    No, SERVPRO OF STOCKTON does not offer warranties.

    What services does SERVPRO OF STOCKTON offer?

    SERVPRO OF STOCKTON offers the following services: Emergency restoration services for home and commercial clients. We are an approved vendor with a number of major insurance companies. We provide reconstruction services of the damaged structure.

    Are there any services SERVPRO OF STOCKTON does not offer?

    We don't provide free moisture or mold inspections, we charge a modest fee.