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Serrano's Cleaning Services

Founded 2000 • With Angi since August 2012

4.4

(6) Verified Reviews

Business Details

Phone Number

Address

P.O Box 66060

Stockton, CA 95206

Description

Working to better our service. If you have a quote from another company with all required documents to continue as a residential, and or commercial service company we'll match their quote.

Verified Reviews

A few reviews for this pro...
1.0

01/13/2016


Kathleen S.

Description of Work
made 3 appts, never showed. excuses, but I wasted a lot of time figuring out they weren't coming.

Category house cleaning, window cleaning

Service Provider Response

Hello, I'd like to inform you that you made a review to the wrong Serrano's Cleaning Company. We are located in Stockton California, you are about an hour away from our services. We only serve the surrounding area of Stockton.
4.0

12/01/2015


Alexander K.

The crew spent a lot of time cleaning the house and did a very good job. I did have to ask them to go back and do a couple of things, but I have to admit that it was a big job. I would recommend Serrano's housecleaning again.

Description of Work
Provider did a thorough cleaning of the house, including carpet cleaning and windows.

Category house cleaning

Service Provider Response

We are very happy to hear your needs were completed and your expectations were completed as well. We hope to hear from you in the future! Have great day.
5.0

06/16/2013


Donna S.

They arrived on time with a group of 4, one started on the kitchen with the oven, 2 were upstairs cleaning bathrooms and one was on the roof cleaning the windows. They did a good job and I am going to use them monthly.

Description of Work
Whole house cleaning with emphasis on the 3 bathrooms and the kitchen and all windows washed including the second story windows

Category window cleaning

1.0

05/28/2013


James N.

Never showed up. Both my GF and I took time from work and came home to meet the lady for the service and nobody ever showed up. No call, no follow up no nothing. It cost us both a frustrating afternoon. I would not call them again and waste my time.

Description of Work
Suppose to provide housecleaning service.

Category house cleaning

5.0

12/28/2012


Deborah B.

They were wonderful, showed up on time, worked very hard, took away my garbage and cost what they said they would cost. You have to understand that I do not know these people of Stockton even very well. I depended upon Angie's list to steer me the right way and thank goodness it worked out.

Description of Work
I called this service the day before and got their name off of Angie's list. They called me back and the woman spoke English well. I told her I needed a totally gruesome bathroom and kitchen cleaned from top to bottom, it would take them about 3-4 hours, and could they take away trash too. They came on time, the man spoke great English and the woman was a really hard worker (BOTH were). They got right to work and did EXACTLY what we had agreed upon and took away two large bags of trash. Both the bathroom and the kitchen are now spotless and next time I am back in Stockton, I will have them clean the rest of the small house. I trusted them so as to go to Goodwill with my husband for a couple of trips. I never had any worry about anything being missing from the house as the vibe they gave me was hardworking and honest - just great people. Really a great little company and I hope they do well in 2013.

Category house cleaning

Service Provider Response

Thank you for your review, we are always so happy and glad to read these types of reviews. We hope to hear from you again soon.
5.0

10/30/2012


Christine A.

I provided them with a complete and detailed list of exactly what I wanted cleaned and hauled and they gave me an estimate. I approved the estimate and they began work immediately. Upon completion I paid cash and we signed an invoice (which I created for documentation) that itemized the details of the work completed and payment made. I hired them again for additional work in another one of my vacant rentals. I would call them again any time I have a vacancy and need a tenant move-in/move-out clean up.

Description of Work
Terrific job! A team was brought in and in just one day did a complete move-in/move-out cleaning job after a very dirty tenant left the place a disaster. They cleaned inside all kitchen and bath cabinets and drawers and installed new liners. They cleaned two bathrooms complete, and washed all windows inside and out. They hauled away several large garbage containers of trash/debris as well as dirt and rocks left behind by the tenant. They cleaned out and swept out the garage. Also, they did a fair amount of wall-washing in preparation of our re-paint touch up.

Category house cleaning, window cleaning

Service Provider Response

Thanks Member .. We try to always make the best of the best ... thank you very much for your comment. Carolina Perez.

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    Licensed
    Trade License Number
    14-00114158
    Trade License Locale
    Stockton Ca
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    PayPal, Visa, MasterCard, American Express, Discover
    Senior Discount
    10%
    Warranties
    Yes

    Services Offered

    RESIDENTIAL -One Time Basic or Deep cleaning -Move in and out's Basic or deep cleaning -Daily Cleaning Service -Weekly -Biweekly -Once a Month -Before and After Construction -Windows Cleaning -Blinds or Shutters clean -Carpet Cleaning (we use commercial machines not the van) -Floor Waxing COMMERCIAL Facilities: Offices, Stores, Day cares, Dental clinics, Medical clinics, Banks, Business... -Daily -2 a Week -3 a Week -5 a week -Once a week -Once every 2 weeks -Once a Month

    Services Not Offered

    Laundry, Wash dishes, iron, Yard clean up, Car wash, High windows. Facilities Church

    Frequently Asked Questions & Answers about Serrano's Cleaning Services

    How is Serrano's Cleaning Services overall rated?

    Serrano's Cleaning Services is currently rated 4.4 overall out of 5.

    What days are Serrano's Cleaning Services open?

    Serrano's Cleaning Services is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 1:00 PM

    What payment options does Serrano's Cleaning Services provide

    Serrano's Cleaning Services accepts the following forms of payment: PayPal, Visa, MasterCard, American Express, Discover

    Does Serrano's Cleaning Services offer free estimates?

    Yes, Serrano's Cleaning Services offers free project estimates.

    Does Serrano's Cleaning Services offer eco-friendly accreditations?

    No, Serrano's Cleaning Services does not offer eco-friendly accreditations.

    Does Serrano's Cleaning Services offer a senior discount?

    Yes, Serrano's Cleaning Services offers a 10% senior discount.

    Are warranties offered by Serrano's Cleaning Services?

    Yes, Serrano's Cleaning Services offers warranties.

    What services does Serrano's Cleaning Services offer?

    Serrano's Cleaning Services offers the following services: RESIDENTIAL -One Time Basic or Deep cleaning -Move in and out's Basic or deep cleaning -Daily Cleaning Service -Weekly -Biweekly -Once a Month -Before and After Construction -Windows Cleaning -Blinds or Shutters clean -Carpet Cleaning (we use commercial machines not the van) -Floor Waxing COMMERCIAL Facilities: Offices, Stores, Day cares, Dental clinics, Medical clinics, Banks, Business... -Daily -2 a Week -3 a Week -5 a week -Once a week -Once every 2 weeks -Once a Month

    Are there any services Serrano's Cleaning Services does not offer?

    Laundry, Wash dishes, iron, Yard clean up, Car wash, High windows. Facilities Church