Rod Johnson Son Air Inc

Go to google search rod Johnson click reviews then click newest and take a look at my review of the company and the. Keep scrolling and look at all the amazing reviews people left for me and me alone… I would’ve posted it Word for Word here but they only allow you 1000 characters. Google allows you 4000 so it would not fit but even today one of my customers had already paid for her part they came and installed it in the wrong unit so she’s basically like I can’t wait for this to be done so you could sign me up for your maintenance program!!!

unknown

The guys were all on time. Staff was friendly. Installation went fairly smoothly and the new product works great. Rod Johnson has a manufacturer produce their own line of products, which they offer a 15 year warranty on. New system is very efficient. The only drawback was the demolition guys left a slight mess in the hallway during the removal, but they cleaned up most of the mess themselves.

They were very professional and the job was well done.

They seemed to be okay. They also gave me an estimate for my air conditioner. They were professional, quick to figure the problem and cleaned up themselves. They did an outstanding job and may use them in the future.

It was a total rip off. I am glad I have the air conditioner. The new heater installation was not done properly. I am having someone else come out to fix the problem. I was supposed to get a rebate, but I didn't because they installed the wrong heater. I don't think they overcharged me; but I feel I was overcharged for the work that was completed. They guy who installed the unit was clean an punctual.

I was having some problems with my home warranty company, because the companies that they continued to send out to repair my air conditioning unit were not able to complete a repair. My unit was broken for a month. The companies that were sent out installed a capacitor and a hard start kit that my system did not need and they were unable to keep the fan running. So when I called Rod Johnson I got a hold of a manager and explained what the other companies had done and what kept happening with the system. I told him that there was a loud noise, the system shut off, and I could hear a hissing noise. He knew immediately what was wrong. He took the information for my unit and called the manufacturer. They were told that my unit was still under warranty and they were able to have the fan motor sent out. They called me back and told me when they would get the part and when they would be out. They put me on an emergency list, because I have asthma and my husband has a heart condition. They continued to touch base with me throughout the process. The technician that they sent out to complete the repair was above and beyond. Fortunately they were able to complete the repair just before the really hot heat. They went above and beyond. I canceled my home warranty and decided to just go with them for any repairs. They are a Better Business Bureau company as well. I will absolutely continue to use them in the future.

I have nothing but praise for Jack who did the estimation work. I suspect this job was bigger than they are used to as although the basic installation was done quickly, it took a couple of months before all of the city inspections were passed successfully. They stuck with it and made all necessary corrections. The new system works well!

THE EXPERIENCE WAS A PLEASURE. THEY DID A VERY GOOD JOB. THEY ARE ALWAYS PROFESSIONAL. THE EMPLOYEES ARE VERY COURTEOUS. THEY SHOW UP AT THEIR APPOINTED TIME TO DO THE CLEANING.