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RICK'S POOL SERVICE

About us

"WHERE CUSTOMER SERVICE STILL EXISTS." WE PROVIDE BOTH RESIDENTIAL AND COMMERCIAL SWIMMING POOL SERVICE, REPAIRS, EQUIPMENT & CHEMICAL SALES, AND INSTALLATIONS.

Business highlights

38 years of experience

Services we offer

"WHERE CUSTOMER SERVICE STILL EXISTS." WE PROVIDE BOTH RESIDENTIAL AND COMMERCIAL SWIMMING POOL SERVICE, AND INSTALLATIONS., EQUIPMENT & CHEMICAL SALES, REPAIRS

Accepted Payment Methods

  • CreditCard
Reviews
3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
67%
1
0%
Showing 1-3 of 3 reviews
Marlys S.
Jul 2013
2.0
$65
Charged in advance for services not rendered and after 2 months of not completing, I was frustrated.  Rick is fast talking and slick.  I want someone honest and straightforward.  He misrepresented his experience and skill level on salt pools and high technology pumps and solar. He had charged to clean the salt cell which he indicated that he took apart and only found a small amount of crystals, and then put it back together.  Why would you not take an additional 5 minutes to clean after going to all the trouble of taking it apart?  I believe it's because he didn't have the correct attachment and chemicals to complete the service.  Plus, the manufacturer recommends cleaning every 3 months and I have been doing in every 6 months.  After the first year of installation I waited one year to clean and had to replace the entire system which was very expensive, ~$1500 and I had told Rick that I didn't want that to happen again.  He still owes me $60 for services not rendered on the salt cell.  I had emailed him on 07/05 and asked for reimbursement within 10 business days, which I have not received.  My next step is to send certified mail, but I am doubtful that I will ever see the money owed.  I know Rick will probably say that he didn't receive the email but he's received all my other emails.
   I noticed his extensive response to another client who didn't care for his services.  I didn't even read the novel because it's all excuses.  Rick did offer to come complete the services AFTER I told him his services were no longer required.  I am also owed for partial months of services rendered March and June, but indicated to Rick I would forgo that amount and only requested the $60 for the salt cell cleaning that wasn't completed.

Eileen C.
Apr 2011
2.0
They are not very prompt.  They take a week to respond to my question.  They always request checks made to personal name rather than the company name.   They come in dump the chemicals and walk with testing the water first.

Homeowner
Apr 2006
5.0
Yes, I recommend this pro
$100
I WOULD RECOMMEND THEM TO ANYONE. IT IS A ONE MAN COMPANY AND HE DOES A GREAT JOB. HE IS VERY EASY TO GET ALONG WITH AND EASY TO CONTACT WHENEVER WE NEED HELP.
Response from RICK'S POOL SERVICE
"Hello (Member name removed) I just was advised that there was a couple posts regarding me and my service company. I just wanted to take a minute to respond and tell you thank you for the nice things you said about me and my business. They are both appreciated. Your comments is what I try to do for all of my customers. Should you ever need any further help with your pool, please let me know. Thank you and have a great day."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RICK'S POOL SERVICE is currently rated 3.0 overall out of 5.

RICK'S POOL SERVICE accepts the following forms of payment: CreditCard

No, RICK'S POOL SERVICE does not offer free project estimates.

No, RICK'S POOL SERVICE does not offer eco-friendly accreditations.

No, RICK'S POOL SERVICE does not offer a senior discount.

No, RICK'S POOL SERVICE does not offer emergency services.

No, RICK'S POOL SERVICE does not offer warranties.