John N Eddie's Tree Care

Description of Work: Trim 3 Trees on front porch & front yard. After completion of tasks, the Tree Trimmer did not clean off black marks left on my concrete front porch. He also did not follow instructions on how much to cut back teee limbs. He ended up cutting away to many limbs thus leaving very little foilage left for shading porch from hot sun. I went forward with the work as I was in dire need of tree trimming services asap becaz the tree had grown over the rain gutter onto the roof. When the wind or rain came it would blow the tree limbs making loud scraping & dripping noises. We had to ask that the contractor to come back and remove the blk marks on porch concrete. He did so within 2 weeks. He pressure washed the entire front porch per my request thus leaving it looking very clean. He also cut back some additional limbs per my request that were low hanging stragglers. Overall he tidied up when he finished the task by blowing front porch & yard with a leaf blower. He discarded the cut branches & leaves into my green garbage can. At the completion of the re-work I came to front door with credit card to pay the contractor. He swiped my card using a hand held device smaller than a deck of cards. The payment went thru and confirm email was sent to me. Later after the re-work was completed I got 3 other quotes and found his tree trim service was $100's of dollars higher than comparable contractors in the area. Wished I had done that before I hired him. But Angie's list highly recommended him so I thought it was a good fit for my project. Apparently not. The tree trimming was over done by taking off too much of the foliage. In my communications and experience with this tree trimmer I found him to be not polite and to overly confident. Not willing to make any compromises regarding discounting the tree trim invoice due to his not following my instructions on how much to cut back the tree limbs. He was demanding payment over the phone and overly aggressive at first when I spoke to him about cutting back to much of the tree. Claiming I should have come outside while they were trimming to supervise. I had already gone over the instructions with him by texting him one week before start of job. I thought he was clear on how much to cut back but apparently not. So, I would not recommend or use this outfit again.

They were very professional & efficient. I will use them again!!

Went super fine.

The guys came on time, work was clean, fast and priced right. Will definitely recommend these guys to anyone who needs the trees on their property worked on.

Very well. The crew arrived as scheduled and did an excellent job including explaining the process of the job and clean up after. Excellent service.

Job completed with no hassles.

John n Eddie provided quick and efficient tree trimming and topping. They showed up 10 mins before appointment, started work promply, cleaned up at a very fare price. Highly Recommend !!!

Did not hire due to problems getting anything but a verbal quote after onsite estimate and promise to send the estimate. Discussion via text resulted in the estimate being $100 higher than verbally stated. Not very professional in customer service.

The crew showed up on time, did a great job in removing the trees, and cleaned up well after the job was done. The problem was that we have artificial turf (plastic). Even though we told the crew not to set their hot chain saws on the turf because it would melt, they melted five spots in the turf. This resulted in a $350 repair to replace the damaged turf. (It would have been more, but we had enough scraps left from the install to cover the damaged areas.) We deducted $350 from the bill charged for the tree removal. We would hire them again because they did a great job at removing the trees, and the other trees we have are a long distance from the artificial turf.

Like clock work

The estimate process was great . We just went with a different company that cost less.

Great. They were thorough and cleaned up.

Eddie and his crew did a wonderful job. They were courteous, fast, hard-working and thorough. The best part was that they actually enjoyed working together as a team. I would definitely hire them again for tree service.

My trees look great! Not only did the top and thin but also cleaned up after their work so well you couldn't tell any cutting was done. They were an excellent crew very professional and answered my questions regarding care of the trees when they were done with the job.

Great job and professionalism

I like them a lot! They're very good craftspeople, they cleaned up after their mess, they know what they're doing. I've used them for quite a number of years and I can't think of anything that I don't like about their service.

It was fine. I would call them again if I would be needing some service and they're professional and friendly.

They always do excellent job. They didnt left any mess and garbage. They came with team and brought their equipment. They will do whatever you ask of them. They were pretty consistent and I've been using them for several years. They were friendly and personable. If you ever have a problem just tell them and they will correct them. They do the work, and they don't curse and are not rude people.