A HOME HELPER HANDYMAN SERVICE

Originally contacted by our real-estate agent (June 2005), Home Helper Handyman was the only handyman that would install earthquake straps on our foundation. The boss (Ken) came out to the house and wrote up an estimate for the work outlined above. Within a few days, a subcontractor (Darryl Woods) showed up and "completed" the work outlined on the estimate. He convinced my spouse that his work was completed and was paid. However, upon further inspection, I discovered that several aspects of the work were either poorly done, incomplete, or not even begun. In the end, it took a long series of confrontational calls to Ken (the last threatening legal action) to get him to schedule Darryl enough time to come out and complete the job. To add insult to injury, we finally had to give up on a couple things in the original estimate...decided to have someone else do the electrical stuff because we were a bit concerned about having them work on it. To be fair to Darryl, he was a nice guy who-for the most part-did what he could with the time, materials, and instructions given to him by Ken. All in all, a very frustrating and unsatisfactory experience.