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VanGo Rooter
Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,
About us
VanGo Rooter has locations around the Bay Area and across the Sacramento metro area. We are dedicated to solving your plumbing and drain problems as fast as possible at a fair price. VanGo Rooter is a locally owned and operated contractor. Our uniformed plumbers are experienced, professional, and fully equipped to handle your problems fast. We are available 24/7 to our commercial and residential customers. We work closely with homeowners, business owners and property managers to ensure every project is completed on time and to your satisfaction. We look forward to serving you, call us today!
Business highlights
Emergency services offered
15 years of experience
Services we offer
Full Service Plumbing Sewer Cleaning Drain Cleaning Sewer Line Repairs Sewer Line Replacement Water Heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.029 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 29 reviews
Ralph K.
Dec 2020
They were finishing a job in the neighborhood and came right away. The woman on the phone was very nice and helpful and the gentleman who did the work was great. Would definitely use again.
Sondra J.
Nov 2020
Gem was fantastic! Not only did he successfully unclog the bathroom sink, but he gave me some 'insider' advice to help me save money in the future. I would definitely use VanGo Rooter again.
Shirley H.
May 2020
Great. Arrived on the dot. Did excellent job.
Debbie W.
Nov 2018
It went great. No complaints whatsoever.
Response from VanGo Rooter
"Thanks for leaving a great review, [Member Name Removed]! Very happy to hear you were satisfied with our service and hope to hear from you again for your future plumbing needs!"
Norma D.
Jul 2018
It went well but the young plumber had to call for help from a more experienced plumber. That took more time and also he took a break of an hour an a half even though he was toll that the owner had to leave at 3pm. They ended up leaving at 5pm, first plumber arrived at 10:30am.
Sarah O.
Apr 2018
Tom was friendly, communicative, professional, flexible with scheduling, explained everything he planned to do including offered options, got the work done effectively, and left the workspace clean and tidy. I would definitely work with VanGo Rooter again!
Response from VanGo Rooter
"We appreciate the review, [Member Name Removed]! At Vango, our technicians take great care to ensure our job sites are completed efficiently and neatly! Hope to hear from you again if another plumbing need arises!"
Terry M.
Apr 2018
We had a plugged sewer line which a friend looked at and pulled out what looked like construction debris from the recent work we had done. So I called Van Go. Juan came out and I showed him where I thought the plug was. I also told him that sizeable construction debris (I showed him a piece) was found in the line and that I was afraid that some of the debris might have already passed the blockage point and may create a plug further down the line. Therefore, I wanted the entire sewer line to be "cleaned" to avoid additional blockages. He listened, agreed, then he went back to the office to get a hydrojet and cleared the sewer from 2 access points. Juan arrived as scheduled, was courteous, helpful, did a thorough cleanup and did a great job. I was very pleased with VanGo.
Response from VanGo Rooter
"Hey [Member Name Removed], thanks for taking time to leave a review! Happy to hear you were pleased with our quality of work! Thank you for choosing us for your plumbing service!"
Larry J.
Mar 2018
Tech was here within an hour and a half after my call. And was done in an hour. Great job and very professional. Office was very responsive with follow up call. No question, I would use them again. Thank You VanGo!
Response from VanGo Rooter
"Thanks for the positive feedback, [Member Name Removed]! Glad to hear how happy you are with our service! We at Vango commit our best to being punctual and making the process of getting a tech on site as quick and simple as possible. You are very welcome, and we thank you for your business!"
Michael R.
Sep 2017
It was great. I would use them again.
Response from VanGo Rooter
"And we would be glad to help you out again with your plumbing related issues! Thank you for the review!"
Jina S.
Jun 2017
We just moved into our new home and the toilet was not flushing properly. We called VanGo Rooter on Monday evening and they were able to send someone by Tuesday morning. Carlos came and looked at our toilet and was immediately able to tell us what he thought needed to be fixed. After about an hour he was done and the toilet flushed perfectly. He was very thorough and gave us great advice on what to look for in the future which was very helpful as we are first time homeowners. Would definitely hire again!
Response from VanGo Rooter
"We appreciate the review, [Member Name Removed]! Our technicians here at Vango take pride in being as informative and transparent as possible with the services they provide, and we are glad to be of assistance! Thank you for your business!"
Michelle R.
Jun 2017
We called late on a Sunday afternoon and they sent someone out a couple of hours later. Our sink was completely clogged and the drain plug couldn't be reached from the outside of the house. The plumber (I apologize, it has been a few weeks and I can't remember his name) found the clog by going through under the sink and found another clog further along the line, under the driveway. Prompt, professional service. Would hire again.
Response from VanGo Rooter
"We appreciate the review [Member Name Removed]! Glad we could be of help to you on a Sunday! We provide 7 day a week 24 hour service at the same competitive rate and take great care in being as punctual as possible! Hope to hear from you again should the need for plumbing services arise!"
Mike H.
Jun 2017
good. problem re-appeared and they came back and snaked the drain again free.
Response from VanGo Rooter
"Thanks for taking the time to leave us a review, [Member Name Removed]! We at Vango provide a limited warranty with most of the services we provide and will happily fix up an issue that somehow reappears free of charge. Thank you so much for your business!"
Regina V.
Jun 2017
Wilmar was fantastic. He solved the problem in a matter a minutes and it's been fine ever since. The office folks are great too. They keep you informed of the tech's whereabouts and eta. Will definitely call VanGo Rooter again if the need arises.
Ann W.
May 2017
I called them and they came out on the same day. They would call me and make sure I was up to date. They are responsible and tell me what is going on unlike others. When they come here they really explain to me more of what is going on, and give me information about a water heater. They tried really hard to replace the part, so they are really good and honest. They kept the place clean, they even cleaned my water heater because it was dirty, and they even cleaned that.
Richard F.
Apr 2017
They did an excellent job and I would highly recommend.
Roland L.
Mar 2017
From the representative who answered the phone and scheduled the service appointment to the plumbing technicians who came to my house, everyone was professional and responsive. The first plumbing technician arrived at our home on time. Carlos quickly identified what needed to be done. The work he recommended required access to through the house trap located directly under my car. Since I was more than an hour away from the house at the time, Carlos arranged to have another technician come to the house to give me time to move my car and give them access to the plumbing through the house trap. Eddie arrived on time, and he quickly assessed the problem. When he was unable to identify any blockage from the house trap, he moved into the house and cleared the blockage by accessing the plumbing from inside the house. I am very happy with how quickly VanGo Rooter responded to my request for service and with the highly skilled and professional service provided by their plumbers!
Albert T.
Feb 2017
They were easy to understand and very helpful. I haven't had any problems so far.
Donald D.
Sep 2016
Sean arrived the next day after we called, he said he had never heard of a homeowner having to clear out the line under the street, as that's the City's responsibility. Nevertheless he ran a camera down there. He had us flush two toilets and we could see that the water read draining very slowly. He tried to flush our longer but stopped because of fear that the tool might break and be stuck in the line. He called a contract in DPW, and disclosed what he found. Here followed up with us twice. The City came out and did something, and since we have had no problems. A great customer-oriented approach, this is a great company to work with.
Moira N.
May 2016
I booked Vango through a recommendation from my HOA. Paul was great! I was able to make a same day appointment, he came exactly on time, he was nice and respectful of my home. Paul got the issue fixed and explained everything to me. Thankfully, we didn't have to open up the wall to see that the drain was not properly sealed.
Thank you for the quick and professional service. I will use Vango Again in the future.
Thank you for the quick and professional service. I will use Vango Again in the future.
Cesar N.
May 2016
Totally worth every penny!? Our dishwasher was clogged and had no idea what to do. We asked our HOA manager for a recommendation and they referred us to VanGo Rooter since they know our condo complex.? I am so glad I went with them! It was easy to set an appointment. Paul was on time, and put on booties so he wouldn't get our floors dirty. He inspected the sink and dishwasher before he gave us an estimate. It turned out the pipe that connected the dishwasher to the sink was clogged. The price was reasonable so we went with it. He was done in about 10 minutes! He showed me how to troubleshoot the problem in case it happens again.? This was the first time something has broke at our place, and it was kind of nerve wracking because we're first time homeowners. It really helped that Paul was super friendly and helpful. I would definitely recommend. This entire process was pretty painless. :)
Cesar N.
May 2016
Totally worth every penny!
Our dishwasher was clogged and had no idea what to do. We asked our HOA manager for a recommendation and they referred us to VanGo Rooter since they know our condo complex.
I am so glad I went with them! It was easy to set an appointment. Paul was on time, and put on booties so he wouldn't get our floors dirty. He inspected the sink and dishwasher before he gave us an estimate. It turned out the pipe that connected the dishwasher to the sink was clogged. The price was reasonable so we went with it.
He was done in about 10 minutes! He showed me how to troubleshoot the problem in case it happens again.
This was the first time something has broke at our place, and it was kind of nerve wracking because we're first time homeowners. It really helped that Paul was super friendly and helpful.
I would definitely recommend. This entire process was pretty painless. :)
Our dishwasher was clogged and had no idea what to do. We asked our HOA manager for a recommendation and they referred us to VanGo Rooter since they know our condo complex.
I am so glad I went with them! It was easy to set an appointment. Paul was on time, and put on booties so he wouldn't get our floors dirty. He inspected the sink and dishwasher before he gave us an estimate. It turned out the pipe that connected the dishwasher to the sink was clogged. The price was reasonable so we went with it.
He was done in about 10 minutes! He showed me how to troubleshoot the problem in case it happens again.
This was the first time something has broke at our place, and it was kind of nerve wracking because we're first time homeowners. It really helped that Paul was super friendly and helpful.
I would definitely recommend. This entire process was pretty painless. :)
Mitchell L.
Apr 2016
Paul at VanGo was fantastic! I called in the morning; he was here in the afternoon. He quickly diagnosed the causes of my kitchen sink/disposal leaks, got the replacement parts and finished up everything the same day. He keeps the work area clean from start to finish, and is very efficient! Top that off with being a really nice guy with a very professional demeanor, and you have a very satisfied client who highly recommends him!!!
Kimberly M.
Apr 2016
Anytime I have a plumbing problem I call Paul. I would wait on him to do the work, he's that good! Never have to call him back twice.
Gregory P.
Apr 2016
Paul at VanGo did an amazing job with an amazing attitude! My landlord called them as I was having issues with water backing up in my apartment's utility sink. This was due to a improperly installed pipe with no slope...actually uphill slope! Paul explained to the landlord it wasn't due to my mis-use of the plumbing it was due to improper installation of what was supposed to fix some broken pipes in the concrete. This hack fix was performed by some discount plumbing NOT VanGo.
Anyways, Paul was polite, fast, knowledgeable and got everything done perfectly. I highly recommend VanGo and especially Paul!
Thanks!!!
Anyways, Paul was polite, fast, knowledgeable and got everything done perfectly. I highly recommend VanGo and especially Paul!
Thanks!!!
Katie D.
Mar 2016
Steve is the best! He's skilled, efficient, personable and takes care to clean up once the job is done. We're very happy with his work and would recommend him to anyone looking for a plumber.
Licensing
State Contractor License Requirements
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FAQ
VanGo Rooter is currently rated 5.0 overall out of 5.
VanGo Rooter accepts the following forms of payment: CreditCard
Yes, VanGo Rooter offers free project estimates.
No, VanGo Rooter does not offer eco-friendly accreditations.
No, VanGo Rooter does not offer a senior discount.
Yes, VanGo Rooter offers emergency services.
No, VanGo Rooter does not offer warranties.