In & Out Plumbing & Construction Inc logoApproved Pro
Approved Pro

In & Out Plumbing & Construction Inc

Plumbing, Drain Cleaning, Water Heater Service,

About us

In and Out Plumbing and Construction is a family owned business and we take pride in our honesty, our integrity, and ourselves. Our Plumbers and Technicians are trained, licensed, bonded and insured professionals. We focus on residential and commercial plumbing in the Bay Area.

Business highlights

Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
LGBTQ+ Friendly
27 years of experience

Services we offer

Full Kitchen and Bath Remodel, Sewer Line Replacement and Repair, Sewer and Drain Cleaning, Water Heater and Tank-less Water Heater Installation and Repair, Rough Plumbing Services, Camera and Line Location, Hydro Jetting up to 18" Line, Copper Re-piping, Gas Line Repair and Replacement, as well as Services in Toilets, Disposers, Faucets, Sinks, and more. We offer Military discounts, Property Management and Hotel discounts and Senior Discounts.

Services we don't offer

Heating and roofing

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
  • Zelle
  • Venmo
  • CreditCard
Reviews
4.261 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
13%
3
7%
2
2%
1
13%

Filter reviews by service

Showing 1-25 of 61 reviews
Evan W.
Jun 2024
5.0
Plumbing
Yes, I recommend this pro
$1,900
Very professional team. Was easy to schedule time for a walkthrough for a quote, and the quote was provided in a timely manner as well. Work was on time and well done. Will hire them again for future projects!

Barbara P.
Jan 2022
5.0
Plumbing
Yes, I recommend this pro
They came on time and did the job very quickly and thoroughly. They cleaned out after the service was provided. I definitely recommend them

Randy S.
Jan 2022
5.0
Plumbing
Yes, I recommend this pro
$195
Arrived on time, told me there were three possibilities for the source of the leak, gave me quotes for the different options, and said that he would start with the inexpensive option and if that didn't work we'd progress. The first thing he tried worked, and the price was fair. He reminded me, as he left, that the work was warrantied for 30 days and to call him if there was any subsequent recurrence. Very competent, friendly, professional.

David E.
Oct 2019
1.0
Plumbing
$369
The toilet repair went well, although outrageously expensive; The drip in the kitchen sink -- he charged $125 to do nothing and give wrong advice. He looked in the spout instead of the faucets; he told me the sink couldn't be repaired, that I need to buy a new sink which he would install for $425. In fact, Delta sinks are lifetime guaranteed; they sent me replacement parts free. The parts were for the two faucets, not the spout, which I hope the "repairman" didn't harm during his investigation. I would advise you to steer clear of this firm.

Aftab E.
Jul 2015
5.0
Plumbing
Yes, I recommend this pro
unknown

STEVE K.
Apr 2015
1.0
Plumbing
I did not pay.  I cancelled the service.  They don't have the tools.  They said they were overbooked and said they would accommodate me right there and then but they have to leave.  They asked me if I have a ladder, I said it's in the truck they have to get it.  They have to leave and came back the following day.  Again they have to cut the pipe but they didn't have the pipe with the same size as what we have I thought they did the assessment yesterday.  Well, we picked up the wrong one.  They told me it's an easy job if I can do it myself, I can save a lot of money and I said "No, I'm not a plumber."  On the third day when they came I told them I don't want them.  I am not comfortable with them and said I have to pay for the permit because they said they got the permit already from San Francisco.  It's very upsetting.  When I refused to pay the permit, the guy was very argumentative and very threatening.  He said he will see to it whether I like it or not; he'll make sure I have to pay the permit which is 260 dollars.  I've waited so many days; this is gas we cannot cook, we could not take a shower.  I said I am already in contact with another plumber.
Response from In & Out Plumbing & Construction Inc

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Tedd K.
Jan 2015
3.0
Plumbing
Yes, I recommend this pro
$69
He arrived and had no idea what the promotion was for.

Mary C.
Dec 2014
4.0
Plumbing, Drain Cleaning
The main issue I had was the technician argued with me over accepting the price paid through Angie's List. It was for two hours of work at a set cost and he ended up calling the office because he didn't believe it. Then, since he brought a helper, he said I should only get one hour for two people. It was very annoying to have to argue the cost although it appears the work was done appropriately. I suggested he tell his office he was not willing to take an Angie's List assignment in the future.

Karen M.
Dec 2014
4.0
Plumbing
Yes, I recommend this pro
$69
guy seemed to know what he was talking about. Solved a simple problem in a relatively short time.

Paul A.
Dec 2014
4.0
Plumbing
Yes, I recommend this pro
unknown

Nina M.
Dec 2014
2.0
Plumbing
$3,000
unknown

Jill P.
Dec 2014
1.0
Plumbing
$69
unknown

Leanne U.
Oct 2014
4.0
Plumbing
$300
Fine

Rosilyn Y.
Oct 2014
4.0
Plumbing
$69
Found that the dispenser was damaged inside.  Could not fix.  Had to come back the next morning to fix leaking under the sink due to the work on the dispenser.  Re routed the water line so that we would still have water to the refrigerator but the join leaked so I had to turn it off at the valve.  The rerouting meant that I could not push back the sliding shelf that holds the supplies.  Had to remove it to be able to close the cabinet door.

SHELLEY M.
Sep 2014
5.0
Plumbing
Yes, I recommend this pro
$180
He arrived on time & unplugged the drain - I used a coupon for the work but there was an extra charge because of the type of drain we had.

John W.
Jun 2014
4.0
Plumbing
Yes, I recommend this pro
$1,500
.

Mary-Perry M.
Feb 2014
5.0
Plumbing
Yes, I recommend this pro
$125
Pretty well.  A re-fix was needed and it happened in a timely way.
Response from In & Out Plumbing & Construction Inc

"Thank you for your great review Mrs. [member name removed]. We appreciate your business with us and to show you how much we care, we are offering you $25 off on your next service. Look forward to hearing from you again. In&Out Plumbing and Construction"


Brian C.
Feb 2014
1.0
Water Heater Service
$20,000
They were in and out, in and out.. I would never use them again. They were overpriced. Right over the New Year's break, we were without hot water for our entire week while they struggle to get the part. Once they finally got it in, there were still a couple of problems where our faucets were not properly flushed and because they were clogged because we were without water for so long. We still didn't have water after the water heater was turned back on. It was an extremely frustrating experience dealing with the. They kind of just left us high and dry and we have a baby in our household so no hot water and baby is not a good combination. It was very frustrating.

Salvador C.
Dec 2013
5.0
Plumbing
Yes, I recommend this pro
They were a very good experience. They were quick and easy like they said, they were early, they made an appointment for a certain time, they were here an hour early, took a look around, gave me an estimate, gave me time to see if I wanted to compare their prices to something else and I settled to them and it was a good all around experience.
Response from In & Out Plumbing & Construction Inc

"Thank you Mr. [removed member name] for your great review. We appreciate the time you took to write about us, to show you how much we care for our customers we are offering you a $25 off your next service with us. Look forward to hearing back from you. In&Out Plumbing and Construction"


Beth M.
Dec 2013
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
We had a good experience with them. The price was good.
Response from In & Out Plumbing & Construction Inc

"Thank you for your great review Mrs. [removed member name], we really appreciate you taking the time to write about us. We would like to offer you $25 off your next service with us. We look forward to hearing from you soon. In & Out Plumbing"


Phronsa C.
Oct 2013
5.0
Plumbing, Drain Pipe Installation + 1 more
Yes, I recommend this pro
$5,195
they were awesome.  communication could have been a little better.
Response from In & Out Plumbing & Construction Inc

"Hello [member name removed] thank you so much for taking the time out of your day to write about us. We are glad to hear hat we provided you with excellent service and would like to offer you $25 off your next service with us. Look forward to hearing back from you. In & Out Plumbing"


Eric L.
Aug 2013
5.0
Plumbing
Yes, I recommend this pro
good
Response from In & Out Plumbing & Construction Inc

"Thank you Mr. [removed member name] for your great review on our service. We really appreciate you taking the time to write about us. We would like to offer you with a $25 off discount on your next service with us. We look forward to hearing back from you. In & Out Plumbing"


JOHN F.
May 2013
5.0
Plumbing
Yes, I recommend this pro
$175
Called the same day as they sent the same plumber out that fixed the toilet last time.  Did a great job, quick & accurate.  Everything works great now, good for another 100 years!
Response from In & Out Plumbing & Construction Inc

"Hello [member name removed], thank you for your great review on our service. We are pleased to know that you were happy with the service. We do hope to hear from you sooner than 100 years, we would like to offer you a $25 discount on your next service with us. Look forward to hearing back from you. In & Out Plumbing"


Edna S.
May 2013
1.0
Water Heater Service
$175

I received an estimate of 120 or higher. I just needed to know if it was active or non-active and the water capped of. He gave my mother a senior citizens discount and gave us a $25. Originally, $200.Humberto Hernandez came over to my home that Saturday and said he would do the job.

When he left my house it must have been in the evening. I had turned on my hot water in the house to see if it was working. My hot water wasn't working. I had water running out, but it was cold. I spoke with another gentleman and Anthony had sent him out. Anthony (Abbsa) had told me a lot of time that water heaters break. He said that they were there in the right amount of time and gave me an estimate of $1200- without labor. I was in shock and said I needed another estimate and mentioned that nothing was wrong with it prior. I was shaken up after this and I went over to home depot and said they would install a water heater for me.

Humberto cut the wrong line from the solar panel. They were supposed to take off the water from the solar panel instead of the heater. He cut and sauntered and I feel that was damage. That is not where you tap and cut things off, that is what I was told. Anthony would not talk about damages and I had to talk with them for a week to get my $175 back. I was shocked and scared of the whole thing. I?m not used to people coming into my house like this. I would not like anyone else to go through this. We spent so much on our roof and had to go through this. It was very upsetting and unprofessional. The people that I spoke with were nice. It could of been an accident and I understand that, but it has caused a lot of money for this simple mistake.

Response from In & Out Plumbing & Construction Inc

"Hello, The pipe that my plumber capped off upon your request, we asked you if we can do further investigation and if other lines need to be capped off and to ensure the right line is being capped off. You stated no, just cap off this line only. You called us the second day and said it is the wrong line. IN good faith, we went ahead and reimbursed you the $175 you paid and you chose to go with another company. So please be so kind to remove the bad review, because it has no ground. Thank you for your time."


Kristi P.
May 2013
3.0
Plumbing
$15,000
Countless mistakes were made in most of the plumbing work done.  I was my own general contractor, and I had to be on top of all the work that was done - particularly the plumbing work, where most of the mistakes were made.  For example:
- the gas line for our fireplace was originally run straight up through our living room floor next to the wall (not in the wall) -- simply ridiculous.
- the drain line under our shower was missing a P-trap
- when the old asbestos covered ducts were removed, lots of asbestos scraps were left lying in the crawl space that I had to clean up
- after the plumbing had been in, we had severe knocking/water hammer (required replacing the pressure regulator)
- after the rough plumbing was installed, the plumber left with the water pressure on - we arrived one hour later to find water spraying all over the unfinished bathroom from a pinhole leak in the joint next to the shower valve.  I had to immediately shut off all water -- they came back and fixed the solder joint where I pointed out the leak -- (but claimed they could not reproduce the leak).  Then, once all of the bathroom/shower was finished - the shower valve dripped when off (likely because the fix to the leak resulted in over-heating and warping the valve) -- they did not take any responsibility and blamed the valve manufacturer (Moen).  And since I bought the valve - they claimed no responsibility.  (Shower still drips today when in the off position).
- the plumber was rude to my wife in front of our inspector
- the plumber was clearly over-worked having to do over-time for a commercial job as well -- so our work was rushed, and as a result there were many mistakes that I had to find (they did fix the issues, one-by-one - I give them credit for that - but overall, the work was sloppy). 
I can understand a few mistakes, but this was simply too many.  In our experience, a more appropriate name for this business would be:  "In and Out and Back Again."  This may have come down to one individual's work -- but unfortunately, it has left a bad impression for the whole company.
Showing 1-25 of 61

Licensing

Bonded

Insured

Licensed*

Trade License Number

878184

Trade License Expiration

07/24/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

In & Out Plumbing & Construction Inc is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 7:00 AM Tuesday: 7:00 AM - 7:00 AM Wednesday: 7:00 AM - 7:00 AM Thursday: 7:00 AM - 7:00 AM Friday: 7:00 AM - 7:00 AM Saturday: 7:00 AM - 7:00 AM Sunday: 7:00 AM - 7:00 AM
In & Out Plumbing & Construction Inc accepts the following forms of payment: Check, Zelle, Venmo, CreditCard
Yes, In & Out Plumbing & Construction Inc offers free project estimates.
Yes, In & Out Plumbing & Construction Inc offers eco-friendly accreditations.
No, In & Out Plumbing & Construction Inc does not offer a senior discount.
Yes, In & Out Plumbing & Construction Inc offers emergency services.
Yes, In & Out Plumbing & Construction Inc offers warranties.
In & Out Plumbing & Construction Inc offers the following services: Full Kitchen and Bath Remodel, Sewer Line Replacement and Repair, Sewer and Drain Cleaning, Water Heater and Tank-less Water Heater Installation and Repair, Rough Plumbing Services, Camera and Line Location, Hydro Jetting up to 18" Line, Copper Re-piping, Gas Line Repair and Replacement, as well as Services in Toilets, Disposers, Faucets, Sinks, and more. We offer Military discounts, Property Management and Hotel discounts and Senior Discounts.
Heating and roofing

Contact Information

184 Harbor Way, South San Francisco, CA 94080

Service Hours

Sunday:7:00 AM - 7:00 AM
Monday:7:00 AM - 7:00 AM
Tuesday:7:00 AM - 7:00 AM
Wednesday:7:00 AM - 7:00 AM
Thursday:7:00 AM - 7:00 AM
Friday:7:00 AM - 7:00 AM
Saturday:7:00 AM - 7:00 AM
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