Pacific Kitchens And Baths

I've been purchasing most of the major appliances as well as bathroom fixtures here. Service has been great and they're so easy to work with in regards to price matching and beating competitors price. They have more higher end appliances and fixtures than Home Depot/Lowes or regular Best Buys. Don't let the prices deters you from coming here. They have special sales and promotions often and the key things is to check the prices of what you want to buy first online or at competitors and then go to Pacific Sales for them to price match. They almost always do it. I like to buy here knowing that they have 60 days price guarantee too so even after you purchase you can still get money back if the item go on sales within 60 days. Delivery has always been on time and the sale reps all work there for a long time so they know what they're doing.

They really did an excellent work. We are pleased with the quality of work that they did.  They showed up on time when they said they were going to be here.  They finished the work.  They really wanted the product to look nice.  They wanted us to be happy with their works so they took some extra measures.  That was nice.  They really seemed to care about the finished product and that we were happy with it and so i kind of like that.  Actually it took two weeks to do work so they were here like everyday but they were good at what they did.  You can tell that they have a lot of experience in regards that they were doing for a long time and they did good work.  They were bonded and insured.

...and the fun continues.  
This is a continuation from my previous review, and it is going from bad to worse.  along with all the other problems and poor quality I recently discovered that they could have blown my house up with their lousy work on my gas lines to my stove and oven.  DO NOT UNDER ANY CIRCUMSTANCES USE THESE GUYS!!!!!!!!!!  Your families lives may be at stake!  
Heres a quick version of what happened this time - I smelled gas so I called the gas co.  They confirmed and shut my gas off - on Christmas Eve!!!!  I had to wait until the 26th to have someone fix my leaks, of which there were 4.  The largest leak was coming from the line that supplies the stove and oven.  Once the plumbers found that leak we had to pull out the oven and stove top and found that they did not even put an inline shut-off valve when they ran the pipes and installed the appliances.  They also literally crammed the stovetop on top of the over with no regard for tubing and wiring.  They crimped the gas line which was leaking and LUCKILY they did not crimp the electrical line too badly otherwise - BOOM!!!!!  It truly could have been a  major disaster. 
Along with the office/sales people, Armando, who was supposedly the lead contractor for our job, is a complete hack and I would not trust him to do anything to my hose - EVER!!!!!!!!!!!

Never want to see him or his crew or the salesman David Gould again.
I am 65 yrs old, not likely I will ever be able to do this again .   When we walk thru the kitchen there is cracking as the floor moves up and down.. this was a misrable experience one will never be able to forget.

Let me tart by saying that I AHTE writing this but am doing so in the hopes of helping a consumer.   We saw them at a few home shows and had them come for an estimate.  Joe is one of their sales guys.  He's a nice guy but disappears once the docs are signed.  Tom is the drafter (NOT formally trained I come to find out at the end of the job).  The quality of Tom's work is VERY amateur.  They supposedly do this every day for a living so you would think that they would give you some of their insight and advice ....WRONG!!!  He took measurements and when it came time to install, nothing fit!!1 The dishwasher did not fit into the space their cabinet installers left.  The Hood did not fit, the cooktop did not fit when the oven was in, it was truly a comedy of errors! Along with the poor work quality, Tom's responsiveness is the worst I have ever experienced, and I have had A LOT of work done over the years.  I don't know who he thinks he is dealing with but if he decides to return a call, he does so via text ... TEXT!!!!!!  I am paying you $30,000! I'm NOT a high school kid, pick up the phone and deal with the problems head on! The workers, all subbed out - which is contradictory to what they told us during the sales process - left a huge mess every time the showed up.  The cabinets, once installed were never even dusted off, Rolando and Carlos were the installers and were nice guys but the install left a lot to be desired, nothing aligns nicely, drawers hit, the spacing between the cabs and drawers is uneven,  there are several scratches.  It is truly amateur hour at it's worst!  The production is also poor quality, they said it would be 100% wood, NOT veneer but some of the veneer is already peeling, and it's only been a week since they finished the job! I WOULD NOT RECOMMEND THESE GUYS TO ANYONE