RICHARD'S APPLIANCE SERVICE
About us
Major appliance repair in the home. Expert, honest and reliable service. 90% of our work is from repeat and referral customers. In business over 31 years. We strive to be your only appliance repair company you'll ever need or want, forever. Please call to discuss your appliance needs or for any help over the phone repairing your appliance. We look forward to creating a long term relationship as your home appliance service and repair company.
Business highlights
38 years of experience
Services we offer
COOKTOPS, DISHWASHERS, DRYERS, FREEZERS, ICE MACHINE, ICE MAKER, ICEMAKERS, MAJOR HOME APPLIANCE REPAIR AND SERVICE- ALL KITCHEN & LAUNDRY APPLIANCES, MICROWAVES, OVENS, RANGES, REFRIGERATORS, RESIDENTIAL ONLY, STOVES, STOVETOPS, WASHERS, WASHING MACHINES, WINE REFRIGERATORS, WINECOOLERS
Accepted Payment Methods
- CreditCard
Reviews
4.812 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-12 of 12 reviews
Josephine S.
Aug 2017
A for everything, including the price. If he does more than cook top repair, then yes, I will use him again. I like what he's doing. He doesn't try to do more than is necessary. He's very professional and very knowledgeable.
MARY S.
Apr 2017
He called (Richard) and explained that our model Kenmore made that sound when necessary to automatically defrost. It was not looud and didn't last long and he explained very politely and accurately that it did not need to be repaired. It would have been so easy to come out and charge us for a service call.......but he didn't do that....,instead explained what was happening and thanked us for the call !!! - What a great surprise - from an ethical professional. We will recommend him for sure and keep his info for the future.
ALAN G.
Jan 2015
He is very good at what he does. He has also fixed my ice machine. He is not cheap, but he is fair, and the work turned out good.
ALAN G.
Jun 2014
unknown
James S.
Apr 2014
Matt explained what had happened to the old one and they do wear out in about 8 yrs. Ours was twice as old. He was knowledgable and showed us what was wrong with the old ice maker. He was prompt and did the work efficiently. There is a 90 day warranty on labor and parts. The ice maker is working well to date. PS: He does washers and dishwashers as well.
Jacquie C.
Apr 2014
It was a fair price and probably better than a bigger service. He was very clean, and didn't leave a mess.
Arthur Z.
Mar 2012
The repair required on the wine coolers was the same and they did a good job fixing it. The refrigerator had a refrigerant leak in it, which they were unable to locate and stop. I ended up having to call another repair service to repair my refrigerator.
The person who came out every time was Matt.
I also noticed that even though they have a senior discount, you have to ask for it, they don't offer it upfront.
Response to Provider's response:
I do not agree with the provider's reason for not repairing the Sub Zero refrigerator. He tried to repair it, and was unsuccessful. In addition, the refrigerator was not under the manufacturer's warranty, since it was 15+ years old.
I would use them to repair my U-Line wine coolers, but not my refrigerator.
The person who came out every time was Matt.
I also noticed that even though they have a senior discount, you have to ask for it, they don't offer it upfront.
Response to Provider's response:
I do not agree with the provider's reason for not repairing the Sub Zero refrigerator. He tried to repair it, and was unsuccessful. In addition, the refrigerator was not under the manufacturer's warranty, since it was 15+ years old.
I would use them to repair my U-Line wine coolers, but not my refrigerator.
Response from RICHARD'S APPLIANCE SERVICE
"Yes thank you [member name removed]. The reason we did not fix the refrigerant leak was because it was still under the manufacturers warranty of less than 12 years, sealed system warranty. We recommended calling Sub Zero to repair under warranty. And yes, if you have a discount, you do need to ask for it. Thanks again for allowing Richard's Appliance to repair your appliances."
Lew K.
Oct 2010
They did a good job. They were competent, did the job, and they explained what the situation was. They did what they said they would do.
SARAH M.
Jun 2010
It took a week to get a service call. Matt also advised on a dishwasher problem.
Deanna H.
Jul 2009
Quick and easy.
SEAN C.
May 2007
Great. Still ongoing, actually. Awaiting a part. But Matt came out a second time at no charge, and said he would adjust his fee for the next visit based on the first visit. (When the fridge was not completely repaired.)
Response from RICHARD'S APPLIANCE SERVICE
"THANK YOU. REFRIGERATOR IS NOW FIXED. THANKS FOR THE REFERRALS. THAT IS OUR BEST ADVERTISING IS OUR CUSTOMERS REFERRALS AND WE WORK HARD FOR THAT. ANY TIME WE CAN BE OF FURTHER ASSISTANCE, PLEASE CALL."
VICTORIA S.
Feb 2007
They knew exactly where to go and they didn't hesitate at all. They had the right equipment and were prepared for the job. Very decent good people. You feel very safe around them.
Response from RICHARD'S APPLIANCE SERVICE
"THANK YOU VERY MUCH FOR YOUR KIND WORDS. WE DO WORK HARD FOR YOUR BUSINESS AND WE APPRECIATE THE COMMENTS. THANK YOU FOR TELLING ME ABOUT ANGIE'S LIST. THIS IS A SERVICE THAT WE CAN ALL DEPEND ON. I KNOW I WILL USE IT WHEN I NEED TO HIRE A COMPANY TO DO SERVICE OR MAINTENANCE AROUND OUR HOME. THANKS AGAIN."
Licensing
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FAQ
RICHARD'S APPLIANCE SERVICE is currently rated 4.8 overall out of 5.
RICHARD'S APPLIANCE SERVICE accepts the following forms of payment: CreditCard
No, RICHARD'S APPLIANCE SERVICE does not offer free project estimates.
No, RICHARD'S APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, RICHARD'S APPLIANCE SERVICE does not offer a senior discount.
No, RICHARD'S APPLIANCE SERVICE does not offer emergency services.
No, RICHARD'S APPLIANCE SERVICE does not offer warranties.