The Right Choice Home Remodeling inc

If I could give zero stars, I would. This company takes advantage of elderly people. It's sick and they need to be reported to the better business bureau. They made my grandmother sign an incorrect contract for over $100,000 for a bathroom remodel and solar panel installation. They told my grandmother that they wouldn't put a lean on her home but it was written in the contract. Cheating the elderly is abhorrent. Please do yourself a favor and find a company with empathy and better business practices.

I canceled the contract within the 3 day period on Oct 20. Theey still have not returned my deposit as of Nov 13. In fact they pulled a permit after I canceled and tried to collect the cost of the permit. They were able to collect the cost after they canceled the permit.

Was lied to from the very beginning. I was told that they used only professional workers. LIE! When they broke a panel on my curio cabinet, first they told me “How did I know they were responsible?” Then when they did fix it, they sent what looked like a 15-year old to try and fix it. I had to show him to to fix it. When they broke the vent on my dryer, they charged me to fix it. When they took my ceiling fans and other ceiling fixtures down to paint, they threw them in the trash. I now have to hire an electrician to complete their incomplete work done by their so-called “incompetent” professionals. If there could be minus stars, that’s what I would give them. Because I was told that they were not responsible for breaking old things. Question: if they break antiques, which are old, are they not responsible.

In later February 2023, we entered into a significant contract with The Right Choice Remodeling company (TRC), based in Sherman Oaks, CA, to do a complete remodel/renovation of our kitchen. TRC, according to the California Construction Licensing website, is owned by Adi Moshe Sabag, Norman Mares Ezuivel, and Matan Yahav. During the course of our engagement with TRC, we did not meet, or speak with any of these gentlemen, despite numerous offers/attempts to do so. Our first meeting with TRC’s project manager #1 (we’ll call him JA) was on Feb. 21st. We gave him a 40% initial installment payment to begin the project on Feb. 27th. The first significant activity, the demolition of the existing kitchen, did not begin until April 27th. During that interim period, JA told us he had applied for permits which were going to take 8 to 10 weeks to get! As it turns out, he had not applied for permits when he initially said he would, which we discovered by talking directly to the permitting office. Additionally, we asked for a detailed cost breakdown of the job, and 4 weeks later received a breakdown in the body of an email that was rudimentary at best (and juvenile at worst). I asked if more details were coming, and he told me to “trust him”. This was my mistake because I did trust him at this point. JA then attempted to convince us that we had a mold problem and that he could fix for $3,000 additional expense. This estimate was provided by an affiliate company to TRC that never looked at the supposed problem. I told him I that needed to get another opinion on the “mold”, because his explanation of the problem, nor the fact that a remediation cost estimate could be provided without examination, did not make sense. At this point he started screaming at me “you don’t trust me”! over and over again, until I had to get my husband to intervene. I did get a mold remediation company to come out and they said that there was no mold that needed to be remediated. When I told JA this, he said: “I have to follow my company way of the mold treatment, if it was my company things were different but unfortunately it isn’t, so yes it will be better if you guy take care of it how ever you and then ill continue from there.” This is a verbatim quote of JA’s text to me. So even though there was no mold, he refused to work on our floor. My mistake for not firing them then and there. Ultimately, we did fire JA, after he screamed at me again, and stated that this was his project, and I wasn’t going to tell him how to do it. TRC then assigned a second project manager, who we’ll call L. She came to our home twice, both times to try to pick up a payment (despite that fact that installment payments were not due). She did not seem to know anything about construction, and walked into the kitchen and commented, “looks good, huh?! When asked questions about the project, she was unable to give an answer. For example, I asked to be given the name and email address of the owner of the company, and she stated that “his name is Adi”. I asked what his last name was, and she stated that she did not know his last name! How convenient. I was able to go online to see who was registered as President of TRC. TRC does not seem to have any construction staff of their own but uses subcontractors for all work. While this is not an atypical business arrangement, all of these subs came in unmarked trucks/cars, without any indication of who they work for. Some of the subcontractor crews included no one who spoke English, which made it difficult to understand what they were scheduled to accomplish each day. This might not have been an issue had the “project managers” been onsite at the onset of a particular aspect of the job (e.g., plumbing rough-in). But that never happened. Furthermore, it is important to note that none of the project managers came to the house to inspect any of the work done by the subcontractors. Finally, we learned that all of the subcontractors were paid by the job, not by hour or task. This business model, while not uncommon, is susceptible to hasty and sloppy work, especially in the absence of oversight. Not surprisingly, multiple things had to be fixed and redone. We understand that this, of course, happens in all construction, but many things could have been avoided had more care and time been given to the project. Fixes were merely putting “lipstick on a pig”. Our third project manager was supposedly the Head Project Manager for TRC (we’ll call her F). She seemed to know less about construction than anyone. When asked who would be installing the over-the-range microwave, she stated that she had no idea, and would have to ask someone at the office. Getting anything fixed that had been completed incorrectly always took an argument. For example, the microwave/vent exhaust pipe that was installed through the ceiling was left uncovered. When I asked when it would be covered, L stated that that wasn’t part of the contract! Candidly, there are too many additional mistakes to list. Suffice it to say that the final straw was that a subcontractor hired to do some cabinet finish work broke a two-day old garbage disposal by letting a screw fall into it. Two additional screws were found in the sink. To fix this problem, they sent out a guy (unannounced!) with an electric screwdriver who was going to “fix” the brand-new garbage disposal. That was the day that we fired them and found a contractor who agreed to finish the project for us. In summary, working with TRC has been one of the WORST experiences of my life. From start to finish, a job that the first “project manager” had told us would take 4 weeks, turned into a nightmare 4-month project. If you are considering TRC, proceed at your own risk…

I like my kitchen layout and most of the cabinets, but I am not loving my kitchen. Gabriel made many choices without consulting me on my preferences. He switched the quartz countertops from our choice to a mismatch with the cabinets. That deep industrial sink, I did not choose, I hate it. Many projects were done very well, but not everything. The sheet vinyl flooring is lumpy, air bubbles are trapped underneath and the uneven floor (voids, holes), are just covered over, and the seams are very noticeable, It must be replaced. The kitchen was painted with flat paint, not with semi-gloss, as I was told, and must be repainted. The base cabinets have either partial shelves or no shelves at all. The oven was installed incorrectly. I was charged to have the fireplace removed, and the roof, ceiling, and floor patched and replaced with base cabinets and a quartz countertop. This proved impractical, the money wasn't returned to the budget, but various "freebies" (of equal value? NO!!), of Gabriel's choosing, were added to the project instead.I will be spending thousands to replace the flooring, repaint the walls and add shelving to the base cabinets, and other fixes. Gabriel chose not to honor a written promise to return $3,500 to me for work that didn't need doing. This remodel cost me nearly $80,000, plus the money I spent on items and fixes.I wish I had my old kitchen back and all that money I spent was still in my bank.

I'll start with this.. I've been home with an injury which has kept me from doing the work myself. I got a flyer for this company. I called and Leo came out to give me an estimate. I had a lot of dirt because I had my above ground pool set into the ground about 18". Originally I just wanted the area around my above ground pool cleaned up and rock or pavers set, but Leo said they could just take care of the rest so I wouldn't have to worry about it later especially since I was injured. I was pre-approved for the work and they came and took care of it in one day. Now here is where I have a problem. Leo said they would remove the dirt dug up from the pool, dig down about 6-7 inches, lay weed barrier, setting sand, and then the gravel so everything was nice and level. What they actually did was remove the dirt I had dug up from the pool, did not dig or remove any additional dirt from the flower beds. They did put down the weed barrier but used the rocks to fill in all the uneven areas. So in some places there are a ton of rocks and in other areas I can see the weed barrier. I won't even get started on the setting sand. Basically what they did in one day, I could've done In a few months. That's my point. I would've done a better job had I not been hurt. Now back to the financing, Leo said there's a problem with my financing because I don't make the amount that I said I did. He told the finance company that I made $15,000 a month. And my response to that was if I made $15,000 a month why would I need financing. That in itself has been a nightmare for me. I was bounced around with the financing and ended up with FortiFi. THE WORST FINANCIAL COMPANY I HAVE EVER DEALT WITH. They do not listen, they wanted balances for my retirement, they wanted my paystubs to reflect what THEY WANT TO SEE, they do not respond to emails, then they act like it's your fault they didn't receive the information THEY WAITED two days to ASK FOR. Beth Carrillo was snarky, and unprofessional. She refused to listen. I literally had to kindergarten explain my situation to her and STILL she wanted something else. I have never in my life been rude or disrespectful to anyone with a business matter. But she's the very first person that has ever made me yell at them over the phone. I could not take it anymore so I paid for the landscaping with money I had set aside for repairs to the inside of my home. I had water damage back in May. I do not recommend The Right Choice unless you verify EVERYTHING BEFORE THEY START THE WORK and you have to make sure they do as they said they would. I've never been one to hover but that's going to change. And do not EVER WORK WITH FORTIFI. There are not enough bad things I can say about them and particularly Beth Carrillo.

I had a very good experience with the right choice home remodeling the crew was very professional and easy to work with I had no complaints and i could not be any happier with the work they did i look forward to working with them again in the future on any future projects i will have in my home. THE BEST COMPANY!!!

Perfect. Used Matan Yahav the owner. I received his name from Nancy Osborn our realtor. He gave us a good price and delivered what he promised.

It was a great experience we had with pure home remodeling. We interviewed several contractors and finally find this company. And we never regret it. On-Time, on budget, all the workers are friendly and professional. Very nice work. We are happy with the results. We trusted pure home remodeling, and you can trust them as well.

Ray Kalini and Moses Bahar was very professional and efficient. He help as through all the project. I am happy with the work and the company. All the crews that work in my house was respectful, very efficient, professionals, and also very clean. We are very happy with the project and will recommend and hire the company again in the future.

Ray Kallini informed me the replacement of the deck would require one to one and one half weeks. The deck was completed in full in three days. The stucco was removed in pieces and repaired nicely by the painter. Ray is honest, clear and concise.we were both very happy with the deck completion.

To whom it may concern, I recently had the opportunity to work with Emil from Pure Home Remodeling. We met with multiple Project Managers to get a quote on a patio demo. None of them had the oversight and knowledge Emil brought to the table. Upon Emil’s first visit to our home I could tell there was something special about him. He immediately expressed his genuine interest for the well-being of our family and home instead of just trying to make a sale and get the job. Emil was able to see things other could not concerning all aspects and scope of the work we needed done. There were so many oversights by other contractors who had come out to our home before him. By Emil catching these things before we got the work we needed done on our home this saved us many head aches and thousands of dollars. He was able to determine and detect a slew of other issues related to preventative maintenance and future problems before beginning any work we needed done as well. We had a demo of our enclosed patio with a cracked concrete foundation which was replaced by a beautiful new patio roof with recessed lights and fans. The job came out better than we expected so we decided to allow Pure Home Remodeling to continue with landscaping for the entire back yard. We had some idea of what we wanted but did not have the ability to see the way Emil does in the area of architecture and exterior design. If you want to work with someone that values relationship over trying to make a sale and a genuine interest for the well-being of your family and home then I highly recommend Emil. I have had my single family residence for over ten years now and met many Project Managers from different construction companies but none have come close to Emil from Pure Home Remodeling. We have not only found a new friend but a company that we will continue to use for all of our construction and home improvement needs moving forward.

We hired Adi for a large scale remodeling project for our house. The remodeling included the following: removing a wall that divided the kitchen from the living room, remodel the kitchen and remodel 2 bathrooms. During the whole remodeling project, Adi was very honest with us and he kept us up each day with the progress and if there are any issues or problems that happened that day. More than that, he provided us with few solutions for the problems that came up BUT he left the decision making to us without trying to do the easy and fast solutions. The office staff was very detailed and respectful as well. At the end of the work, Adi delivered the remodeling project not before we were very satisfied and happy with the final results. We will highly recommend Adi and Pure home remodeling while we will hire them again for any future work we may have.

I gathered few estimates to remodel my house and I was very happy that I hired Pure home remodeling, Inc. My remodeling project included the addition of a second floor to the house including a deck, the replacement of few existing skylights, redo the concrete driveway and few other projects so I can bring my house up to date. Adi, was our project manager and he was very professional, experienced, structured and he made time to update me daily for each step of the work, including communicating with me after business hours. More than that, the whole involved team at Pure home remodeling were lovely, polite and respectful of my house. I do recommend them to anyone who is thinking of remodeling their house and I will hire Pure home remodeling, Inc. again.

It went very well. I especially like working with Dennis, the carpenter. He was great. I would recommend this company to my friends and family

We have used pure home remodeling for our roof repair (a year ago) and this year we decided to just do a complete re roof. Last year, Elad informed us that the repair will be a temporary solution and that this year will need to just replace it with new one. Our overall experience is much higher than just great! Elad was very professional the entire time of the work and very communicative. The customer service is perfect and all the billing system worked like a charm and without any issues. The installers were very professional and honest too. We will definitely referred them to our friends and family.

We have used pure home remodeling for our roof repair (a year ago) and this year we decided to just do a complete re roof. Last year, Elad informed us that the repair will be a temporary solution and that this year will need to just replace it with new one. Our overall experience is much higher than just great! Elad was very professional the entire time of the work and very communicative. The customer service is perfect and all the billing system worked like a charm and without any issues. The installers were very professional and honest too. We will definitely referred them to our friends and family.

Pure home remodeling replaced the roof last month at our house and we are very happy and satisfied with the overall price and also the quality of work that they did for us. Before I selected and hired Pure home remodeling, we met and researched several other companies and we got estimates from all of them, Pure home remodeling was the best deal for that project and they gave us a better warranty that included everything. Larry managed our project and he was very professional, skilled, experienced and prompt us about almost each step of the work while making sure to stay on the agreed scheduled. They completed the new installation of our roof in timely manner and in perfect condition.

Lorenzo and the crew at Pure home remodeling are very professional at what they do!! We had hire them to replace our existing roof and to install a new one in less than a week of daily work. Our roof was in a bad shape and we needed to either replace it or repair it. At the end and after talking to several companies… we made a decision to hire pure home remodeling for that work and more than that, because we were very happy with what we saw… we took another decision and to remodel the kitchen at the house. Lorenzo managed our 2 projects in a very professional and experienced way and he always kept us updated on the progress of the work and also on any problem what came up during the work. There was not even 1 time where we were left thinking what or when anything was about to be done. Perfect communications, service and quality work!

Adi was our contact person for the new roof project. Everything from communication all the way to the final sign off of the contract was terrific. Adi and his people did a very detailed inspection of the roof in order to be able and provide us with the most accurate estimate. His inspection revealed that the existing roof could stay for another year, but we figured that if we will wait, materials will probably increase in price, so we decided to replace it. We went into contract on 9/15/17 and the work started on 10/17/17 and was completed 11/3/17. The working crew showed up on time in professionally marked vehicles and they were very nice and professional in their work. The old roof was removed in less than a day and the new roof installation started the same day. The new roof including the new gutters turned out great. They did a massive cleanup job also! Adi visited us each day and monitored the crew to facilitate the process and made sure everything went without issues. We could not be happier with the roof job they did and we would not think twice to refer them to any my friends and family who need a quality, responsible, and reliable roofing company.

Adi did an excellent job with the replacement of our roof and siding project. The estimator that was sent from pure home remodeling, did a very massive inspection of the roof, vents and attic before he provided us with the estimate. During his inspection, he asked so many great questions about our needs and requirements of the roof project. Adi provided us with a wide selection of materials and colors to select from and he made sure to explain to us the pluses and minuses of each one of them. He was in communication with us before and after the installation of the roof. The new roof project final price was exactly what as the original quote so we had no surprises. The start day of the work, Adi made sure that his people will cover lawn and deck so they will be protected - when we got back home… everything was clean. The dumpster that Adi brought to our house, was removed the following day and the installation process was stress free from start to end! We would absolutely recommend Adi and pure home remodeling.

Adi came over and gave us a quote for a roof replacement. He also gave us an honest appraisal of possible additional work that the roof needed due to an existing water damage. At the end, we also did the additional work. Adi never pressured us or pushed us to any of the work and he was able to do the extra work at a very reasonable price. They started the roof project within the time frame that was promised by Adi and they finished it on time. Adi explained to us everything pretty well and he even made sure that we are happy with the new roof before he even asked for the balance. Pure home remodeling is absolutely a good company with skilled people!

Pure home remodeling is a very professional & thorough company. Adi visited our house each day to make sure that the progress is going according to the plan and he was also on time for the consultation meeting and he made sure to explain us everything about what we should do and what existing problems we currently have in our roof. Prior to our decision to hire Adi, we met and spoke to several other companies but at the end, we hired Pure home remodeling for this project. We are happy with how this whole new roof replacement went and we recommend this company to others.

I am extremely happy with the new roof replacement that was done by pure home remodeling. The new roof looks perfect, with no leaks and with new gutters. It was completed on a time that was promised by Adi. Adi and Elad are very honest and experienced people including their crew and office staff and did an excellent job. I highly recommend Pure home remodeling, Alfred Basua -- Oxnard, CA

During this summer, we found out that we had a problem with our roof and we needed to have it replaced with new one. From all the companies that we found, pure home remodeling and after our meeting Adi, we decided to hire them for our new roof. Adi was straightforward skilled and honest person. It took him a week to take out the old roof and install the new one! My experience with this company is that they are very punctual, hardworking team and professionals. Our great experience with them caused us already to recommend them to some of our neighbors. Thank you so much, Adi.