Founded 2012 • With Angi since May 2013
Service Provider Response
…..Clearly Sir, we are certain that you misunderstood our telephone representative while inquiring into an estimate with our company. At Rain Gutter Pros, we are a proprietor of “rain gutters”, not roofing. While we do offer a referral to clients who need a roofing estimate, we are not a roofing company. So, if you felt misinformed, we’re sorry and can assure you that you misunderstood us. We would not imply to any of our prospective clients that we are a roofing company, otherwise our rain gutter business could not possibly be operating as efficiently as it does. Our wish however, is for all of our customers to be well informed consumers so they are able to make informed decisions based on knowledge, not just price. So, your disappointment with our quote is possible if you have limited knowledge of bonderized materials. And yes, bonderized material is more costly to use as it requires the soldering of each and every joint. Thus, adding a considerable amount of additional custom work which is not only more labor intensive, but also more expensive. We don’t wish for anyone to come away feeling as though…”there simply is no sense in that”… when there really is. Hopefully, this might clear up your disappointment and misunderstanding of us, and we do wish you well with your future projects. P.S. — It should be correctly noted that Rain Gutter Pros was never hired to perform work on your behalf and did not collect any monies. We gave you an estimate that was performed honestly and to the best of our ability.Service Provider Response
Hi, Thank you for your compliments regarding our craftsmanship and service. We are very happy that you are pleased with your new rain gutter system and if you require further service in the future please let us know. We're here to help!Service Provider Response
Ms. [Member Name Removed], Thank you for expressing that our gutter installation was... nice, well done, and fine. We appreciate that! Our expertise is proven by many years of our satisfied customers and referrals. We understand your disappointment when you asked us to "add additional gutter work" on the front of your house on the same day we came back to install your rain barrels. The fact is, your gutter installation was already completed, and to deviate from our schedule would have been unfair to other customers, as they too were hoping to be prepared for El Nino. As in your case, we install Rain Barrels as a courtesy to our customers, but we do not manufacture or provide them. So, our company will make recommendations to assist the customer, however since the customer is harvesting the water, the location(s) of where the Rain Barrels are placed is ultimately the choice of the customers, alone. As professionals for our industry with years of experience, we highly recommend that you contact the manufacturer where you purchased your Rain Barrels and inform them that your Rain Barrels were delivered in a defective condition. We truly apologize for any misunderstanding that you may have had. Our policy is and always will be to provide each and every one of our customers with outstanding, quality, service and craftsmanship. All our best wishes for your current and future projects.Service Provider Response
Hello [Member name removed], I would like to apologize to you for having a bad experience when calling our office. I would like like to clarify that the reason our receptionist informed you that we were not able to schedule any new clients at the moment is because we are almost 2 months out with estimates and approximately 3 months out with scheduling installations. We understand that most people would like to schedule an appointment for an estimate as soon as possible and we simply did not want to have you wait for such a long time before we could come out to your property. Our team is stretched to it's maximum capacity at the moment and since we like to provide all of our customers with the best possible service, we would not want to schedule you or anyone else if we are unable to provide at the moment. I am happy to schedule you for our first available appointment if you are still interested and willing to wait, I do however feel like your comments and your rating were a bit harsh strictly based on one phone call. At Rain gutter Pros we take pride in our great reputation and customer services and apologize once again if you did not feel you received that. Best, Oz FigenbaumUse the professionals at Jim Nelson Window Cleaning to meet your window cleaning needs. With many years of experience, we are known for our exceptional window cleaning. We know the level of service we provide enhances the quality image of our customers. Clean windows can make a huge difference when it comes to your home, and it can be an essential element in the appearance of your business. From sunrooms, to showrooms, and skylights to storefronts, we do it all.
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We would prefer a call or text for the fastest service. Thank you!!! **Please call and text Pat at 323.314.7837 if you're interested in service. He answers all inquiries very quickly.** Specializing in all aspects of rain gutters and rain gutter maintenance, Bresnahan Rain Gutter Cleaning has valuable experience dealing with common rain gutter problems, such as unwanted water drips, standing water, water that overshoots the gutters, gutters that pull loose from the roof and debris trapped in gutters. We offer a wide range of gutter services, such as aluminum gutter installation, custom gutter installation, gutter cleaning, gutter maintenance and gutter repair and top-notch Commercial rain gutter cleaning. We also provide window washing and window cleaning services. Additional website: https://cleanraingutter.com/ For fastest scheduling please call or text Pat at (323) 314-7837.
Angi Certified
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Family owned & operated. All American Window Cleaning & Gutter Cleaner Pros can come to your home or business and clean windows, inside and out, for a reasonable price. We also offer bundle packages for window cleaning, pressure washing the outside of your house, walkways, and gutter cleaning. We wear protective booties and use drop cloths to ensure your interiors are protected. Most importantly, we keep things simple, serve your needs and assure 100% satisfaction. Award winning. Please visit our websites for more information: https://allamerican-windowcleaning.com/ or https://guttercleanerpros.com/
Angi Certified
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