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Rain Gutter Pros Inc

Founded 2012 • With Angi since May 2013

Rain Gutter Pros Inc. provides custom fabrication, repair and installation of rain gutter systems, throughout the Los Angeles area. Our philosophy has always been to provide a quality product and service at a fair price and make sure every customer is completely satisfied." Mr. Oz Figenbaum is owner and operator of company Rain Gutter Pros Inc., and has been helping clients better their gutter systems for almost a decade. Oz takes pride in the quality and workmanship of every gutter installation, cleaning or repair that he does .

Verified Reviews

4.7

(41) Verified Reviews

Showing 1-25 of 41 reviews
Clifton L.
5.0
07/03/2017
They arrived a little earlier than the scheduled time (which was okay). And verified with me what they were Installing and how long it would take them. However, the measurement they were provided were off about 10 feet from my original quote, but they honored the original price because the error was on their end. I also upgraded the gutter and downspout style to a more contemporary look. I will definitely use them again when I replace the gutters in the front of the house next year.
Description of Work
Rain Gutter Pros did an excellent job replacing the gutters and downspouts on the back of my house.
Category
gutter repair
Stephen R.
1.0
05/15/2017
I was told by Kimberly in their office they would paint the newly installed gutter to match the rest of the gutters and unit. When she called minutes after the installers had left to demand payment, I told her the gutter replacement had not been painted as promised. She contacted the installers and called back to inform me they don't paint that type of gutter. I was unhappy they hadn't kept their commitment but told her I'd check if we had matching paint and maybe paint it ourselves and would call her back later. She demanded payment right then. When I asked her to wait, she sent the installer back within about 15 minutes and removed the installed gutter! Never seen anything like this. I've left a number of positive reviews on Angie's list, this is my first (highly deserved) negative review.
Description of Work
Repair a rain gutter damaged by a moving truck
Category
gutter repair
Beryl A.
5.0
04/10/2017
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Description of Work
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Category
gutter cleaning, gutter repair
Bob G.
5.0
01/30/2017
fast and professional
Description of Work
gutter guards
Category
gutter repair
Deborah H.
2.0
12/09/2016
They cleaned our gutters, but they did not clean the downspouts so the water keep backing up and backing up. We finally kept calling about it. It took forever, but they eventually came and said they would clean the downspouts. So, they cleaned the downspouts, but we were not very satisfied because they were kind of grudging about being willing to finish what really was their job to do because what is the use of cleaning gutters if you do not clean the downspouts. They finally did follow-up, apologized, came out and did it, but we had to beat them into it.
Description of Work
We initially hired Rain Gutter Pros for some set price to clean our gutters.
Category
gutter cleaning
CYDNEY F.
5.0
09/29/2016
It was a very positive experience. It was all very easy. It took them two hours to complete the task.
Description of Work
Repair and cleaning of gutters
Category
gutter repair
Robert D.
5.0
09/19/2016
unknown
Description of Work
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Category
gutter repair
Mathew K.
5.0
08/26/2016
unknown
Description of Work
.
Category
gutter repair
Will M.
5.0
08/11/2016
unknown
Description of Work
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Category
gutter repair
Avril T.
5.0
06/21/2016
These guys are FIRST CLASS PROFESSIONALS!!!! Adi came on a Sunday and spent several hours explaining the job and answering my questions and all with a lot of patience. Willie and Tony came about 30 minutes early ready to work. They were also friendly. Adi made sure the job was done to my satisfactory. THE JOB was sooo well done, I did not even know that I had gutters. NO PRESSURE SALES, REASONABLE PRICE AND EXCELLENT SERVICE. Great experience. Thank you!!!!! Highly recommend!!!
Description of Work
Install new gutters.
Category
gutter repair, roofing
Andranik K.
5.0
03/16/2016
Everything went well. From the appointment process, the initial walk through and the installation. They were efficient and clean, leaving no trace that they were there. And the gutters look fantastic. They were able to match the color to the newly painted trim of the house.
Description of Work
Install all new gutters on a 2 story 2500 sq ft home.
Category
gutter repair, roofing
Karl B.
1.0
03/05/2016
I'm not a fan of these guys. I called them to get a quote for two new downspouts installed as well as to fix a few leaks on my roof (they have a sister company that does roof work - though I ended up fixing my roof myself). The guy shows up for an estimate and tells me I will have to contact the roofing sister company if I want an estimate. I tell him the woman I spoke with on the phone stated I could receive an estimate for both and the guy tells me no. So apparently the woman who answers the phones had it wrong. The guy seemed to be in a hurry and he wasn?t friendly. He quoted me $800 for two downspouts (material and installation) which is very high, cost-wise. I got another quote for $400?seriously half the quote from Rain Gutter Pros?accepted it, had the work done last month and those downspouts perform just fine. They?re aluminum?cheaper than bonderized (which is what Rain Gutter Pros quoted me on)?but to charge me double for bonderized? there simply is no sense in that.
Description of Work
They provided an estimate. Approximate cost of service: 800.00
Category
gutter repair, roofing

Service Provider Response

…..Clearly Sir, we are certain that you misunderstood our telephone representative while inquiring into an estimate with our company. At Rain Gutter Pros, we are a proprietor of “rain gutters”, not roofing. While we do offer a referral to clients who need a roofing estimate, we are not a roofing company. So, if you felt misinformed, we’re sorry and can assure you that you misunderstood us. We would not imply to any of our prospective clients that we are a roofing company, otherwise our rain gutter business could not possibly be operating as efficiently as it does. Our wish however, is for all of our customers to be well informed consumers so they are able to make informed decisions based on knowledge, not just price. So, your disappointment with our quote is possible if you have limited knowledge of bonderized materials. And yes, bonderized material is more costly to use as it requires the soldering of each and every joint. Thus, adding a considerable amount of additional custom work which is not only more labor intensive, but also more expensive. We don’t wish for anyone to come away feeling as though…”there simply is no sense in that”… when there really is. Hopefully, this might clear up your disappointment and misunderstanding of us, and we do wish you well with your future projects. P.S. — It should be correctly noted that Rain Gutter Pros was never hired to perform work on your behalf and did not collect any monies. We gave you an estimate that was performed honestly and to the best of our ability.
john S.
5.0
02/05/2016
From start to finish this was a excellent experience with Rain Gutter Pros. The office staff was knowledgeable and courteous. The estimator came as scheduled. He was informative and gave an immediate and very reasonable estimate. The work was done as scheduled and workmanship and subsequent function of the gutters was excellent.
Description of Work
Removed all old gutters and installed new rain gutters.
Category
gutter repair

Service Provider Response

Hi, Thank you for your compliments regarding our craftsmanship and service. We are very happy that you are pleased with your new rain gutter system and if you require further service in the future please let us know. We're here to help!
Amy K.
2.0
01/14/2016
Gutter installation went fine, though there was a long waiting period. I guess that's to be expected during El Nino. However, they didn't install the rain barrels as promised. I called them and arranged for them to come out again and adjust the downspouts so the rain barrels could be installed. This is where the problems began. 1) I have a sloping driveway. The rain barrels are chained so the overflow from one flows into the next. They installed the rain barrels so they chained *uphill*. So the first one to fill was the one at the bottom of the drive way. The water then obviously doesn't flow uphill, so the other barrels never fill. Alright - swap the connectors around, move the other barrels down the drive way. 2) The rain barrels have a faucet mounted on the bottom, to dispense collected water. Some of these were not screwed in properly, so the water leaks out. To tighten them, I have to open up the barrel. That's when I find that the screws holding the barrel lids on have been over-tightened. Some of them have been tightened to the point where the heads have embedded themselves in the plastic lids, and one of the screws has been completely stripped, so I can't unscrew it at all. So I can't get into the barrel to tighten the faucet. 3) Email the office. The first callback I get, they promise to send someone out to take a look. They say they'll call me back in a day or two to set up a time. The second call I get is from the office manager. She's kinda brusque, and claims that there's "no way" they could have damaged our rain barrels because they use an impact driver to screw on the tops. She blames my rain barrels and, in short, basically makes it clear that she's not going to send someone out to help me resolve the problem. So the initial gutter installation was nice and well-done, but everything after that has just not gone particularly well. The rude office manager was kinda the last straw. I'll find a way to fix the damaged rain barrels myself, but I thought their response to my complaint about the rain barrels was very unprofessional.
Description of Work
Install gutters around the house, and also install some rain barrels that we had bought.
Category
gutter repair

Service Provider Response

Ms. [Member Name Removed], Thank you for expressing that our gutter installation was... nice, well done, and fine. We appreciate that! Our expertise is proven by many years of our satisfied customers and referrals. We understand your disappointment when you asked us to "add additional gutter work" on the front of your house on the same day we came back to install your rain barrels. The fact is, your gutter installation was already completed, and to deviate from our schedule would have been unfair to other customers, as they too were hoping to be prepared for El Nino. As in your case, we install Rain Barrels as a courtesy to our customers, but we do not manufacture or provide them. So, our company will make recommendations to assist the customer, however since the customer is harvesting the water, the location(s) of where the Rain Barrels are placed is ultimately the choice of the customers, alone. As professionals for our industry with years of experience, we highly recommend that you contact the manufacturer where you purchased your Rain Barrels and inform them that your Rain Barrels were delivered in a defective condition. We truly apologize for any misunderstanding that you may have had. Our policy is and always will be to provide each and every one of our customers with outstanding, quality, service and craftsmanship. All our best wishes for your current and future projects.
ANITA S.
5.0
01/07/2016
The estimate was clear and gave us quite a few options for color and style. Due to El Niño it was a while before we could get an installation appointment, but it was worth the wait. When we bought the house a few years ago there were no gutters, and rain would pour on us when we went out any door. Plus it gathered around the foundation at the front of the house. Now we have beautiful modern looking gutters; what a difference! LA has a rain barrel rebate, so we got 4 for free and have them under every downspout. The installation crew was wonderful, fast and clean. It's been pouring rain and the gutters are working beautifully.
Description of Work
Installed gutters all around the house, including 4 downspouts going into rain barrels (purchased separately).
Category
gutter repair
Michael D.
1.0
11/06/2015
Unprofessional interaction. I did not work with them, this is only my review of my phone call seeking an estimate.
Description of Work
I called on 11/6/15 for an estimate and after I said it was for a new build, she said they aren't accepting new clients. Then I said "Why does it say 'Call For a Free Estimate' with a phone number in big bold font at the top of your website?" Her response, "it's the first day we are not accepting new clients, I will let them know to update that." She then hung up before I had a chance to respond. Very strange interaction.
Category
gutter repair

Service Provider Response

Hello [Member name removed], I would like to apologize to you for having a bad experience when calling our office. I would like like to clarify that the reason our receptionist informed you that we were not able to schedule any new clients at the moment is because we are almost 2 months out with estimates and approximately 3 months out with scheduling installations. We understand that most people would like to schedule an appointment for an estimate as soon as possible and we simply did not want to have you wait for such a long time before we could come out to your property. Our team is stretched to it's maximum capacity at the moment and since we like to provide all of our customers with the best possible service, we would not want to schedule you or anyone else if we are unable to provide at the moment. I am happy to schedule you for our first available appointment if you are still interested and willing to wait, I do however feel like your comments and your rating were a bit harsh strictly based on one phone call. At Rain gutter Pros we take pride in our great reputation and customer services and apologize once again if you did not feel you received that. Best, Oz Figenbaum
john S.
5.0
11/04/2015
I have been very impressed with their quotes and attitude.
Description of Work
They are going to install my rain gutters.
Category
gutter repair
Patricia K.
5.0
10/06/2015
We had an amazing experience with Rain Gutters Pro from start to finish!! The office team was kind, prompt and very professional in setting up the appointment and giving a reminder call the day before they arrived. We cannot say enought about Oz and his exceptional customer service. He exuded warmth and professionalism making it easy for us to talk through options and make a decision within an hour. Oz arrived promptly for both the initial consulation and the day of installation. The job went super smooth and the final product looked great! We would recommend him to everyone in our circle.
Description of Work
Added gutters to house and garage
Category
gutter repair
Kelly M.
5.0
08/08/2015
Very professional and personable. Will be calling them again for more gutters.
Description of Work
Installed copper rain gutters
Category
gutter repair
tony B.
5.0
01/07/2015
They finished the job within a day. There were no issues. It went fine. I was very happy with them. Punctuality was fine.
Description of Work
I went with Rain Gutter Pros. They replaced the gutters.
Category
gutter repair
Robin K.
5.0
10/13/2014
Everything went well. I was pleased.
Description of Work
Rain Gutter Pros installed a few rain gutters.
Category
gutter repair
Alice W.
5.0
06/12/2014
Oz of Rain Gutter Pros came right out, took measurements (approximately 320 ft, 7 downspouts) , went over the options, and showed us how gutters would be mounted. Very professional and very thorough. Included in bid $2000 for any potential facia repair, patching, painting and color matching to the gutter material. There is a wide range of available colors and we were able to match perfectly to the current color scheme that was applied over 20 years ago. The tear out took a couple of hours on the first day - initial facia prep was also done. The painting of the facia took a couple of days - necessary for proper drying between coats, etc. Then the gutters and covers installed in one day. Opted to use a rain chain in the back for one of the downspouts and Oz surprised me with an additional one for the front (thanks again Oz!) Final inspection included telling us which tilt of the gutters would drain into which of the downspouts. The whole experience was great, everyone was very polite and courteous. I would definitely recommend Rain Gutter Pros.
Description of Work
Tore out existing rain gutters and hauled away. Patched and painted facia. Installed new aluminum gutters, downspouts and rain chains.
Category
gutter repair
Manuel B.
5.0
12/02/2013
Well it all started when the recent LA rain storm revealed a new waterfall feature surrounding my home (one of which i do not recall installing). Of course im referring to my clogged rain gutters and their apparent inability to properly drain water. I attempted to inspect them once there was a break in the rain, i realized that my gutter AND my down tubes were packed in with pine leaves and God knows what else. I figured id check out google and log onto my profile here to check out some local gutter companies. I came across several companies (including rain gutter pros). Gave them all a call and figured id rack up a few free estimates, what do i have to lose right? Rain gutter pros was the first company that had a technician at my place same day, gave me an on-site estimate (which was very reasonable). I waited a few days to get all the other estimates in and figured id contact rain gutter pros, mainly due to the reasonable estimate price but also because they actually had the proper licensing and other such documentation. They completed the job in an afternoon and it was so spotless i wanted to preserve it (as to never have a surprise water feature next time the clouds settle in) by installing gutter screens. The very next day they had installed aluminum gutter screens with down tube caps and splash deflectors. I suppose i ordered the works when it came to preventative maintenance, but h*** it was worth it. Looking forward to checking out some larger homes around the summer time so regardless i know i increased the value of my house. Not to ramble on but all in all, the service i received from the rain gutter pros was superb, and frankly i wasnt ready to accept anything less. Responsible contractors and technicians that wont disappoint you.
Description of Work
Full service gutter and roof cleaning package. Including re-sloping, re-sealing & reinforcement of my gutters.
Category
gutter cleaning, roof cleaning
Neil S.
5.0
11/21/2013
. inspected roof stopped me from over kill. Explained to me what they will do gave me a firm bid. Installed a leaf gutter guard & rain down spouts along with the gutters. Showed up on time performed a nice clean job. Also installed a copper chimney top for my fire place. HIGHLY RECOMMEND THIS OUTFIT.
Description of Work
Install all new rain gutters & chimney top.
Category
gutter repair
JAN F.
5.0
09/17/2013
He came out when he said he would. So, did his crew. His crew worked hard all day in the heat. Their work look very good, and they swept up nicely when they were done (though they forgot one small area). I tested one of the gutters, and it performed well. The tilt was correct, so water will not collect, as it had before.
Description of Work
Oz came out and looked at what we needed. HIs offer was the best of one other estimate, and Oz seemed knowledgeable. His crew removed and replaced four broken or inadequate galvanized steel gutters with new aluminum gutters and some downspouts. He used 5 inch gutters instead of what had been 4 inch gutters. His men also did an extra project of installing roof flashing to divert rain into an existing gutter. No charge. He replaced 4 old leaf screens with new, improved metal screens. He also fixed two downspouts to better fit one of the new gutters to avoid the spillover that had ruined a sill on the first floor.
Category
gutter repair

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Phone

Address

14320 Ventura Blvd Ste 228

Sherman Oaks, CA 91423

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FAQ

Rain Gutter Pros Inc is currently rated 4.7 overall out of 5.

Rain Gutter Pros Inc is open:

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Rain Gutter Pros Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express

Yes, Rain Gutter Pros Inc offers free project estimates.

Yes, Rain Gutter Pros Inc offers eco-friendly accreditations.

No, Rain Gutter Pros Inc does not offer a senior discount.

Yes, Rain Gutter Pros Inc offers warranties.

Rain Gutter Pros Inc offers the following services: Installation & Repair - Rain Gutters