GM Carpets Professional Installers - Unlicensed Contractor

This company responded to my request promptly and then things deteriorated. First, he arrived 2 hours late for the initial inspection. Second, the day he was to come early he did not show up or call the first hour and it took my calls to him to find out he was again going to be over 1.5 hours late. We set it for the next day. On the third try he was to come at 10:00 am and showed up at 8:00 a.m. He was to do two things. Use carpet we had to replace two areas and install carpet in a closet. He did use the carpet we had but did not tell me the dye lot was not exactly the same. Had he done so I would have had him pull carpet from the master bedroom which had the identical dye color and use the left over carpet in that closet. Instead we now have two areas that are clearly not the same dye lot and have to be replaced again. Finally, he criticized the prior company for the way they seemed the carpet however, his seems now show. The prior seems were invisible. Next he was to have someone clean two areas where we had a dog vomit. While it looked passable righter cleaning, the next day it became apparent that the stains were exactly as they were before they were cleaned. Finally I asked him for a quote for refinishing newly installed flooring. His quote came in over $3,000 higher than anyone even after I showed him the quote from the prior flooring person. Not only would I not use this person at all, but now I am suing him for a refund of the $900.00 I paid him and I still have to have someone redo the work he did. Frankly I should have known better when he did nothing but downgrade other companies and stressed his long years of experience. Additionally he kept repeating over and over how he was going to do the refinishing when I told him I had done this before, new the process and knew what I expected from a flooring person. All in all, I cannot recommend this person at all. If this is the quality of an Angi professional I question whether they are properly vetting the potential pro.

Traffic held up the rep from arriving on time! It is to new to access the results. I had my den carpet stretched ,because it was wrinkled, so far so good!

This is a really great company! I highly recommend it.

I remember that I had a very positive experience with GM Carpets. He helped me stretched out my carpet and 2 years later, carpet is still good.

Professional.

Immediate response - excellent workmanship

Super repair! Very professional and honest about possible outcomes.

Fast response and kept in touch before appointment. Repair well done! Thank you.

Great communication from beginning to end. Super helpful with all of my needs.

Helped out a lot

On time fast work on a difficult carpet stretching job

The representative that came out, German, did a fantastic job of stretching and repairing my carpet. It was so good that I also hired German again to do my mom's carpet. The price was fair. I have no complaints at all. I will request German in the future for all my carpet repair needs.

German is a good guy. Great work and very professional. Fairly priced..

Mr. Angulo was incredible! He came to take a look at the damage my puppy caused by tearing the carpet in a few spots in my apartment and was able to fix everything the same day! Great price for a very well done job! Definitely recommended!! Thank you so much again!

We had a very good experience hiring GM Carpets. German was very prompt, courteous, and kept us informed throughout the repair process.

i had a carpet that was eaten by moths on the outside edges. they trimmed the edges, re bound them and it looks like a brand new rug. the service was super he came out to see the rug after i called, and within 48 hours it was delivered back to me all fixed and looking great.

I have had a few companies come to my home to give me a quote on stretching my carpet. They all offered me new carpet and said they could not fix it. Gm carpets came over and re-stretched the carpet throughout my home and I saved a ton of money. Very honest crew.

We had a carpet repair and carpet insert done on very expensive wool carpeting and was done to perfection! German is the real deal! Please call him for any repairs!

I cold called GM carpet for a repair, remove spot and replace with piece of carpet on hand. This was not great but Ok. I say not great because the stained space was not all removed, but I did approve it. In retrospect, 275. was a foolish charge for 1/2 hour. But is Covid time and wanted fast service. However, while German was her doing the repair I asked about installing vinyl plant flooring in mt tiny office and adjoining laundry roof. They arrived 2 hours late and installed planks randomly in the office but the laundry room is a disaster. One dark row of planks divides the office and laundry right down the middle, in half, ruins the look totally especially for resale....BAD. But even worse is the edge trim which was part of the job though i resisted approving. It is below poor installation, it must be removed. proper joining at door ways is just nonexistent, No forming spackle used just small blob of goop, makes no sense. GM wanted to charge me for *uncontracted painting of base trim* it was so bad. I refused! However in researching after the fact, I find GM Carpet is UNLICENSED... THAT IS A WARNiNG....BEWARE! GM could be fined by CA Contractors Board. xxxxxxxxxxxxxxxxxxx gis reported to CA Contractors Board it would be fined for practicing with no license. xxxxxxxxxxxxxxxxxxx

Competent guy, knew what he was doing.

very nice guys, friendly,

The team was very knowledgeable, and made sure to do their research before arriving. The insert they did was FLAWLESS. The work was done swiftly and professionally, with timely communication. I am super happy with German and crew, will definitely use them again! A+ all the way.

The contractor called to inform me when he expected to arrive at my home. He was courteous and he clearly explained his plan of action and the price I would pay. He efficiently completed the job and cleaned up after himself.

Fast

Installer was very professional and flexible with our crazy schedule. Price was fair. Great work, wonderful experience!