AM PM Appliance Repair
About us
AM PM Appliance Repair Los Angeles has been providing reliable, professional and fast appliance service throughout the Los Angeles county and surrounding areas since 1994. Our technicians are certified and very well trained in the field. Our excellent customer service and friendly staff makes us the best choice in appliance repair and service. Call AM PM Appliance Repair Los Angeles today or schedule online. Additional phones number: (800) 343-6011, (310) 456-1157 & (310) 458-7887.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Refrigerators, dishwashers, disposals, dryers, heaters & air conditioners., microwave ovens, ovens, ranges, stoves, trash compactors, washer
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.834 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 3% |
Showing 1-25 of 34 reviews
Glenn R.
Sep 2017
The took the wine cooler to their place, fixed and brought back. When it still had a problem, they took it back again, spent two weeks trying to find the problem, made calls to the manufacture and did almost everything possible to fix, until it was discovered it was short created during manufacturing which was in a seal part which could not be accessed. They then refunded previous payments and made suggestions regarding where to go for a replacement. Could not be nicer or more professional
Jill B.
Jul 2017
N/A
Great. A little hard to get him to understand description of problem on the phone, but was efficient and helpful once here. Was willing to come first available weekday. Didn't overcharge. WOuld definitely use again.
Kameena D.
Feb 2017
Both jobs went great!! The technician was very attentive and listened to my issue and to my proposed solutions. The company dispatch and it's staff worked with me to accommodate my schedule to the get both jobs done on the same day. They even cleaned up after themselves and informed me of what they had done as well as preventative maintenance for the future. I really enjoyed hiring this company and I would hire them again!
Peter C.
Apr 2016
Technician was courteous and professional. He found the source of the water leak immediately and replaced the broken parts, then cleaned the coils so that refrigerator would operate efficiently.
TERRY F.
Oct 2015
unknown
Response from AM PM Appliance Repair
"we have checked our records and did not find you as our customer !!!! you either our competitor or someone who don't like my company for some reason !!!!!!!!!!!!!!!!!!"
Diane S.
Jan 2015
unknown
Ludmila P.
Jan 2015
I searched for the repair and I found AM PM. I chose them, because some of the customers said that they repaired older equipment. My oven is twenty years old. I wasn’t ready to get a new oven. I wanted to go to somebody who will fix the old one, and believe that the old one is still the good one and doesn’t have to be replaced after five, ten years. It cost $150 versus buying a new oven for $1500. So I was happy with the service, and it was immediate service. I called on a Sunday. I told them that it was not an emergency, but that I would like to have somebody come in the near future. The next thing Monday, they were here. With regard to price, I could not compare if it was too much or too little. I was just happy that I didn’t have to buy a new oven. It was some connection in the oven not linking. It didn’t take that long; maybe half an hour. But I was worried how much it would be costing us. It stayed within the estimate. They said that it might be $150 and that's what the man charged.
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any questions or concerns."
Patricia Z.
Dec 2014
The service man took advantage of the fact that I wasn't physically present at the time of the call. He performed work that was not authorized by me and overcharged me for the work. When I had a subsequent repair person come, I was told that the work they performed wasn't necessary. He also lied about the length of time spent in my home. He attempted to bill me for these services and I have been harassed by phone calls at least 15 times. I told them I was very unhappy about being lied to, their attempt to overcharge me and the unnecessary repairs. I would urge others not to use this company. With the exception of this company, I have always been happy with my referrals from Angie's List.
Response from AM PM Appliance Repair
"Hello [member name removed], we appreciate your comments regarding our service and we apologize for the inconvenience and frustration it may have caused you. But it seems that there was a bit of a miscommunication because you didn’t pay for any repair nor for the service call and no repair was done on the property. Our dispatchers were only trying to get a hold of you just to clarify, because you had some concerns regarding the estimate that was given. After we thoroughly answered all your questions you still weren’t pleased with our price and the reasoning as to why it was that much, you went and got a second opinion from a repair person whose creditability is unknown. Afterwards to appease you we made an agreement with you to only bill you for the service call but the address you provide was incorrect. So once we received the invoice back stating “Return to Sender” we attempted to contact you only for a correct address and nothing more. The issue here was only miscommunication it wasn’t regarding a repair or a service we provided you, hopefully we can work with you in the future and it’ll be a perfect outcome. Once again thank you for this review and we apologize for the miscommunication feel free to contact us at any time have a wonderful day."
Nira W.
Dec 2014
unknown
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Andrew O.
Dec 2014
We needed someone that same day, but the soonest AM PM could get to us was the next day. When they finally got here the guy diagnosed and fixed the problem in 30-45 min. They were the quickest to respond out of all of the companies I called.
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Jennifer A.
Oct 2014
unknown
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Judith K.
Sep 2014
They come as they usually do; explain what needs to be done and we approve or do not.
They are always very punctual and we get fast responses.
I will use them again
They are always very punctual and we get fast responses.
I will use them again
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Elizabeth M.
Sep 2014
I had an excellent experience with them. They were very clear and fast.
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Tonya H.
Aug 2014
unknown
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
EDMUND Z.
May 2014
Everything turned out well, and it was a good experience. The technician arrived on time, did a good job with the repairs, and cleaned up after himself.
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Kameena D.
Mar 2014
My family and I had a very positive experience with this company that worked hard to accommodate our schedule. Their work was very accurate and they charged me exactly what they said it would cost. Best of all they cleaned the area they were in after they completed their work. Nice guys!
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Bill F.
Dec 2013
He was straight up and honest and said that because the dryer was 40 years old, I would end up putting more money into it than I could buy a new one for.
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Alexandra G.
Oct 2013
Spectacular service!!! Our Bosch dishwasher had been intermittently leaving water in the bottom and finally stopped draining at all. We had cleaned the filters but that did not help. We chose AM PM Appliance Repair on the basis of ratings and reviews on Angie's list. I called about 12:30 pm and was told that they could have someone there by 2 p.m. (This was amazing since Bosch service had said that they couldn't get anyone here for a week.) 20 minutes later the repairman was here, cleared the drain, explained what had happened and charged a better than reasonable price. Steve, the repairman, was professional, very polite, worked quickly, and left everything perfectly clean.
So many thanks to AM PM for their service and to Angie's List for advising us so well.
So many thanks to AM PM for their service and to Angie's List for advising us so well.
Response from AM PM Appliance Repair
"Thank you very much for using Am Pm Appliance Repair, we value each and every single one of our customers and we appreciate hearing your thoughts on the service we have provided. We look forward to working with you again in the future, please feel free to contact us at any time with any question or concerns."
Antoinette B.
Aug 2013
I looked at several repair services on Angie's List. I called one who did not respond within a couple of hours, and moved on to
AM PM Appliance Repair because of their rating. A live person answered the phone and said that someone would be out the next
day between 11 and 2. Steve arrived at 12:30, and unfortunately got a parking ticket while coming up to get a parking pass. It didn't appear to affect his good nature. He diagnosed the problem as a gas valve coil, which he replaced in a matter of minutes, and suggested that the dryer be away from the back wall. The dryer is about 11 years old. I would use this service again, and will
recommend them to friends. THE BEST!
AM PM Appliance Repair because of their rating. A live person answered the phone and said that someone would be out the next
day between 11 and 2. Steve arrived at 12:30, and unfortunately got a parking ticket while coming up to get a parking pass. It didn't appear to affect his good nature. He diagnosed the problem as a gas valve coil, which he replaced in a matter of minutes, and suggested that the dryer be away from the back wall. The dryer is about 11 years old. I would use this service again, and will
recommend them to friends. THE BEST!
Victoria T.
Aug 2013
They answered the phone promptly and scheduled a repair the next morning. The serviceman arrived on time, saw the dishwasher and whistled. He explained that it was 35 years old but that age might recommend keeping it, since more modern appliances are made more cheaply. He took it apart, retrieved parts from his truck and repaired it within an hour. The dishwasher works like new. :-)
Lan K.
Jul 2013
Everything went well. They fixed the fridge for me. They tech new immediately what was wrong. He was very knowledgable. I wish he would have explained what was going on instead of me having to ask him.
Annelle G.
Apr 2013
LG refrigerator was running very hot. I looked up authorized repair services on the LG website and found AM PM Appliance Repair. I then looked them up on Angie's List. They had good reviews. I called the number and spoke with Robert of Robert's Appliance Repair. Robert came out, diagnosed the problem, ordered the parts and then returned as promised within a few days. He quickly removed and installed the new light and fan. While the refrigerator was pulled out from the recess, he cleaned the top of it and the floor underneath. Very efficient and helpful. I would use him again.
Christopher K.
Jan 2013
The two appliances turned out to have an identical problem -- broken motors. In both cases the issue was diagnosed quickly and repaired efficiently. The repairman (David) was knowledgeable, thorough and helpful. (He also had good advice on extending the life of the appliances.) Repairs were a bit pricey, although not unfair, given labor and the installation of new parts. Appointment times are made in three-hour blocks -- e.g. between 9 a.m. and noon -- rather than a specific time, which might not be possible given the unpredictable nature of repair work; however, a shorter window does seem feasible and would be far more convenient.
JENNIFER A.
Mar 2012
Hire them they are great
LUCAS E.
Feb 2012
I asked for service from their website and they responded within 10 minutes! The job was to repair a Viking dishwasher. The technician came and diagnosed the problem: the intake water valve ($185) was broken. As they had to request the part, the technician came to install it. Everything worked as they promised.
Licensing
State Contractor License Requirements
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FAQ
AM PM Appliance Repair is currently rated 4.8 overall out of 5.
AM PM Appliance Repair accepts the following forms of payment: CreditCard
No, AM PM Appliance Repair does not offer free project estimates.
No, AM PM Appliance Repair does not offer eco-friendly accreditations.
No, AM PM Appliance Repair does not offer a senior discount.
Yes, AM PM Appliance Repair offers emergency services.
No, AM PM Appliance Repair does not offer warranties.