Live Oak Painting

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Service was EXCEPTIONAL.  Analy Septic (father) sent out West County Septic (son) -- and grandson worked the job too -- gotta love a family business that takes pride in what they do!
Eric West responded within an hour to my initial call and was at the house in less than another hour.  He definitely knows his stuff!  He predicted what the problem probably was (crazy huge soap clog), dug right down to the tank and found exactly that trapped in the inlet from house.  He removed the concrete barrier that made the clog a problem, and he came back the very next day and installed a better version of inlet that won't let that kind of clog happen again.  He also installed the proper risers on both sides of the tank the very next day.  AND a "mushroom cap" valve on the cleanout, so that any backups in the future will happen OUTSIDE the house, rather than the downstairs sink.  
In addition to all that, he expertly troubleshot the mystery of how and where our various septic tanks do (and don't) drain.  We've been needing to figure that out for years.  The few hours Eric was here (all the installation work was done in less than half a day) were invaluable to me for understanding the property.  Couldn't be happier that I called Analy!

We've had problems in the past with our 35-year old system backing up, especially in the winter time when the ground gets good and wet, and I was concerned with the possibility of an extra-wet winter coming up that I was going to be unable to flush toilets and do laundry except between storms. So I started down a checklist of ways to address the problem. I was concerned that two liquidambar trees in the immediate vicinity of the tank could have invaded the exit line, and in digging out the distribution boxes I discovered three of them were clogged with the sandy soil we have here, at least at the top. I was also concerned that perhaps the leach lines were clogged after all this time and needed to be jetted out. Analy Septic was highly reviewed both here on Angie's List on and Yelp, especially for expertise in dealing with roots, so I gave them a call. It took a little bit of phone tag to finally connect, but we had a crew out here the day after I got hold of Al.
They were great. Competent and quick in assessing the situation. They opened up the system and ran a camera through the line between the tank and the distribution boxes. The good news is there were no roots and the line itself was in good condition without breaks or problems. Same for the distribution boxes and leach lines. Their assessment was that the lines did not need to be jetted, and that most of my problem is due to the hardpan about 4' in the ground that prevents the surface water from percolating down once the leach field gets saturated (that's the bad news.)
In short, they told me exactly what was going on, explained it in terms I could understand, offered a couple of possible options to explore in the future, and at no time did they try to sell me services that I didn't need (case in point: the tank had been pumped in the last few years, and that was also on their list of "OK" items not needing service). I'm very pleased with the quality of service, and won't hesitate to call on them in the future.

Very satisfied with Analy Septic.  I called the day before and they were able to fit me in their schedule the very next day.
They taught me a lot about my septic system, how to maintain and trouble shoot problems.  Al and his grandson Jake were friendly yet professional.  Their work is thorough and done well.  I highly recommend Analy Septic.

Another outfit claimed we needed a whole new septic system.  Eric from Analy Septic came out, did an inspection, and said the eixisting system could be fixed for less than half the cost of a new system.  The job was done quickly, and they worked around my schedule.  Analy Septic is a local business with 3 generations working there.  I met all three family members, and were impressed with their honesty, work ethic, and willingness to repair, rather than replace.  They get my highest recommendation.

We had gotten a bad estimate from another contractor who told us our entire system was shot and would have to be replaced.
Al, the owner of Analy Septic, came out and looked at our situation.  He said that he suspected roots in the area just next to the septic tank.  He suggested that he have his men  go in there to start with, and follow the line until they  found the blockage.  This is exactly what they did.  As expected, there were roots in the lines immediately exiting the septic system to the leech lines so all they needed to do was clear these out and replaced with a new pipe.  They added a tee outlet, checked the rest of the lines, and cleaned up the area, leaving it as it had been before.  Not a sign of mess anywhere!
 We felt the price was very reasonable and close to the price others had quoted, with one exception from L. J. Construction that had been completely off.
We were grateful Analy Septic did not take advantage of us but did only what needed to be done.