JAMES P TANNER

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I needed an elevation certificate done on my property.  I was referred to Jim Tanner by an insurance company.  He came out to do the work which took about 10 minutes to do.  I immediately wrote out a check for $600 after his work was done.  He promised to have the paper work emailed to me in about a week, but I have not received anything.  I've called him twice to remind him and so far gotten a lot of empty promises that he'll work on it.  I also have emailed him 3x, but he'll never respond to my emails.  I noticed that he has already cashed my check.  It's now been about two weeks and still have not received anything.  I'm hoping that he has not scammed me and he just pocketed my $600.  I will update this review if I ever get anything back from him.  Still waiting...... and my flood insurance renewal is coming up fast.

Jim came out and did the survey and told me that the property qualified for the elevation certificate.  He would return to his office, do the paperwork and send it to me with an Invoice.  He never got us the report.  Numerous discussions followed by many messages (not returned) were not getting us anywhere so we gave up and ended up having to get another Surveyor to repeat the work, and do the report for us.

I am too far from James normal business locations, so he was not available to actually perform the survey in my city.

However, James called me in the evening and conducted a very detailed analysis of my situation over the phone.

He proposed a strategy of how to work with the lender, the insurer, city engineers and FEMA to resolve the issue quickly and at minimal cost. The issue of "2009 Digital FEMA maps" is a serious one, with many homeowners affected, paying thousands $ in unnecessary flood insurance. Google "Homeowner finds way to avoid buying flood insurance" for a dire description of the situation, U.S. congress is getting involved. I am glad that through Angie's List, I've got James Tanner consultation on this confusing matter.

I live in a flood zone with an unknown base flood elevation (Zone A) and consequently I have exorbitant flood insurance rates. Jim Tanner came highly recommended so I called him and he was immediately helpful. He spoke to me without commitment over the phone for about 15 minutes, explaining the technical nuances and my alternatives. He assured me that there was a good probability I could get my rates reduced with a proper survey. He told me not to waste my money in other ways. In addition, he said that his services would be free if I didn't get a substantial reduction in my insurance rates! My only criticism is that he's so busy it's hard to get him to come to your property. We set up a date which he couldn't make because he ran out of time doing other work, and we had to reset the date to the following week. He is, however, generally very easy to reach by phone and is a great guy, easy to talk to. Once he came by he was very efficient and did the survey, explaining all the numbers and giving me all the documentation. Highly recommended.

James went way beyond the call of duty to eliminate this requirement due to additional fees that it would cost us ($800), but to no avail. Great guy and service. Highly recommended.

He did an excellent job in all categories. He was very professional and helpful.

Mr. Tanner did a great job for us. He was very responsive when we called him to set up the survey. He did a careful and thorough job on the survey itself. He goes out of his way to help people understand flood insurance issues so we can save money where possible.