TIMELINE DESIGN+ BUILD

From start to finish, working with Timeline was an excellent experience. From Matthews 'back of envelope' sketch, we worked with the Timeline Design team to design and create the kitchen/living space of our dreams. 2 years later we still walk into the space and love it. The best part about Timeline is that the same company is designing and building out your project, so any questions about how a design is to be implemented are easily resolved.

I made an appointment with the business for an initial consultation and met with them at their office. But within the first 5min of the conversation, the sale person told me that they don't take any projects below $600K, and quoted $600/sqft for doing standard construction work. I respect a business's need to control target clientele and the pricing of their services. But it would have been more helpful if they have communicated this budget bar over the phone instead of wasting my time setting up a meet at their location. Lastly, the nature of the interactions with the sale person leads me to believe there may be more than budget based selection criteria applied to their client selection. I will not recommend them.

I called Timeline Design for a quote on remodeling 2 bathrooms in our home. They were 1 of 4 companies/contractors I contacted for quotes. The Customer Success Manager came to my house along with someone to take measurements. It was a quick appointment - they were out in 30 minutes. I mentioned that one of the issues we needed to solve was finding a way to make the master shower larger and I was interested in ideas on how to do that. 10 days later, I received a 2-sentence email that essentially gave the overall estimate for the job - no details on what that amount covered or what, if any, recommendations there were for the master shower. I emailed back to clarify what that covered and to ask about the shower since the quote was quite high. That was for materials, permits, construction, and design, but did not include any work to modify the shower - that would further increase the cost.
I was disappointed in the lack of detail provided with the estimate and that there was no response or explanation regarding the specific issue I raised with the shower. They did say they weren't as competitive with bathrooms, more for bigger jobs. But I think they should have said that up front, as well as addressing, in some way, my request for the master shower. I gathered from their estimate (both how high it was and lack of details on services provided for the amount quoted), that they weren't interested in doing the job. They were significantly higher than others who provided estimates.

I am really impressed with their work and they are really good.  Everything is on time.  They gave me a schedule and it is all going as per the schedule without any hang-ups.

Timeline Design are an extremely professional and organized company. The process that they employ (using an actual "timeline" method) allows clients to know clearly where they're at and what's coming next. This is excellent for taking out the nasty surprises that are part of remodeling your home.
We elected not to pursue our remodel with them as, from a design or aesthetic point of view we really didn't click. Our visions for what we wanted to do with our home and Timeline's initial designs were so far apart that it would have taken a lot of effort on both sides to bridge the gap.

They did a very good high end remodeling job on our entire house. They are prompt, professional, hardworking, and very knowledgeable construction people. They always cleaned up after themselves. We are very satisfied with our newly remodeled home.