Roku Inc

TV Service - Cable, Entertainment/Parties, Stereo and Home Theater Systems,


Services we offer

Digital media products including PVR & SoundBridge Internet.

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Showing 1-5 of 5 reviews

susan S.
05/2016
5.0
party planning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Itzel F.
12/2015
5.0
cable tv service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5

Pearlene L.
06/2015
5.0
cable tv service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William J. S.
07/2013
5.0
party planning
  + -1 more
You hook it to your TV and then you get Netflix from your modem. It is excellent. You are connected to them through internet. You subscribed to pay channels or free channels. They have all kinds of free stuff. Go get ti. It is only $50. It is a little device like a pack of cigarettes and you plug it in the back of your TV and it wirelessly connects to your internet service modem. If you are a TV and movie freak like me, you cannot beat this.
Description of Work: I use Roku for online entertainment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James H.
01/2010
1.0
home theater design
  + -1 more
See above. In addition to contacting Roku's customer service, I emailed a discussion monitor on one of Roku's technical service boards and the VP of Operations with the exact dates of contact and associated lack of response and did not receive a response from either individual. If this was to happen once or twice in a row, I could understand the mistake, but 6 times in a row is no accident!
Description of Work: On Dec 14, I purchased 2 Roku Netflix players both with a 30 money back guarantee. I attempted to return one of them (unopened) on Dec 30 by calling their customer support line. The company provides free shipping back to the company as part of the guarantee. I recieved an email from the company saying that the shipping label will be sent within 1-2 days, but no response. I recontacted the company, got an apology and another notice of dellivering a shipping label in 1-2 days. No response, which lead to another contact of the company. This has happened 6 times with no shipping label sent!

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$107.49

    Contact information

    12980 Saratoga Ave Ste D, Saratoga, CA 95070

    www.roku.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Entertainment/Parties,
    Stereo and Home Theater Systems,
    Appliance Sales and Installation

    FAQ

    Roku Inc is currently rated 4.2 overall out of 5.
    No, Roku Inc does not offer free project estimates.
    No, Roku Inc does not offer eco-friendly accreditations.
    No, Roku Inc does not offer a senior discount.
    No, Roku Inc does not offer emergency services.
    No, Roku Inc does not offer warranties.
    Roku Inc offers the following services: Digital media products including PVR & SoundBridge Internet.

    Contact information

    12980 Saratoga Ave Ste D, Saratoga, CA 95070

    www.roku.com