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Water Heaters Only, Inc

4.9(
141
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Water Heaters Only Inc is a full service water heater repair and replacement company operating since 1968. We offer same day service for water heater repairs and replacement estimates. Our technicians arrive in vehicles stocked with water heaters and parts to solve your water heater problem right away. Water Heaters Only, Inc is known for dedication to customer satisfaction, a solid work ethic and quick service. Our technicians are continually factory trained in all aspects of water heating including tankless and energy efficient hybrid water heaters. Specializing in water heaters allows us to provide the lowest pricing and the highest quality service for any water heater problem. We guarantee the lowest prices and will beat any competitors onsite bid. Water Heaters Only Inc is available 24 hours a day, 7 days a week and there is never an extra charge for night, weekend or Holiday service. Call now and speak with an expert for water heater advise or to schedule an appointment today.

Business highlights

Emergency services offered
57 years of experience

Services we offer

Honest Reliable Water Heater Service Since 1968 Including Water Heater Repair, Installation & Tankless Water Heaters, Replacement

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9141 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
1%
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Showing 1-25 of 141 reviews
N A.
Jan 2020
5.0
Yes, I recommend this pro
$1,600
We have had Water Heaters Only replace water heaters in the past. I noticed brown tinted hot water and decided to replace the water heater. The technician, Danny, arrived promptly at the beginning of the appointment window. He had called 20 minutes before to let me know he was on the way. Danny was professional and very personable. He worked quickly to replace the water heater and make sure everything was up-to code and then explained exactly what he had done and which parts in addition to the water heater needed to be replaced/upgraded. We continue to have good service from this company and we recommend the company and Danny, the technician.
Response from Water Heaters Only, Inc

"Thank you, so much for all of your kind words and for being such a loyal Water Heaters Only, Inc. customer! We truly value your loyalty and appreciate your trust in our company. It was sincerely our pleasure to provide you with "A" rated service. Thank you once again for the opportunity."

JANET W.
Aug 2019
1.0
$400
THE WATER HEATER, WHICH I PURCHASED THROUGH ANGIE'S LIST ON 8/5/16, STOPPED WORKING NINE MONTHS AFTER IT WAS INSTALLED. I CALLED THE NUMBER LISTED ON THE TANK AND TOLD THE RECEPTIONIST THAT I NEED WARRANTY SERVICE. WHEN THE TECHNICIAN ARRIVED HE CHARGED ME $400.00 TO REPLACE A BROKEN PART. WHEN I INSISTED THAT IT SHOULD BE FREE OF CHARGE HE STATED THAT SERVICE CALLS WERE NOT FREE AND IF I WANTED IT REPAIRED I HAD TO PAY HIS BILL; BELIEVING HIM I PAID THE BILL. l LATER FOUND MY INVOICE WHICH SPECIFICALLY STATED THAT I HAD ONE YEAR PART AND ONE YEAR LABOR ON PARTS. WHAT A RIPOFF. ONE CAN'T LIVE WITHOUT A WATER HEATER AND SPEND TIME SEARCHING FOR A DIFFERENT REPAIR SERVICE.
Response from Water Heaters Only, Inc

"On 8/5/2016 we installed a brand new 40 gallon water heater. Eight months later we were called back and installed a water pressure regulator not covered under your water heater warranty, as it is a completely separate plumbing related part away from your water heater. Therefore it’s subject to service call applicable charges. You absolutely did have a “One Year Warranty” on your water heater and all parts within your water heater tank, (pilot assembly, thermostat, etc.), but plumbing related parts outside your water heater are not part of the manufacturer’s warranty. I apologize for any confusion and that you felt it should have been included in your warranty as well. I hope this helps clarify your concern."

Cynthia D.
Feb 2019
3.0
$1,200
When our water heater broke I found this company offers a water heater service discount so we immediately purchased it and have them to install the water heater. The price and installation were excellent, so I was happy that we got such good deal. However 3 months later the brand new water heater broke, and the same company charged us 300 to fix it. Our old water heater lasted 15 years and never had any problem. I could only say they will always get you at the end. There is no such thing as a good offer. Lessons learned.
Response from Water Heaters Only, Inc

"We would completely understand your frustration if the tank was only 3 months old however we installed your tank 1/5/2017 and the $234.00 repair was on 7/23/2018, over a year and a half later. Throughout our 50 years in this industry we've chosen to use only top quality tanks and parts, but just as with anything, even good parts can fail. Water heaters are made to last much longer than a year and a half, certainly. As you can see from our many reviews yours is not a typical occurrence."

James S.
Dec 2018
5.0
Yes, I recommend this pro
$1,658
perfect, Patrick know his stuff, friendly and kind
Response from Water Heaters Only, Inc

"Thank you so much for your kind feedback."

Lisa P.
Dec 2018
5.0
Yes, I recommend this pro
$285
The work was performed expertly, and the problem was solved.
Response from Water Heaters Only, Inc

"Thank you for your valued business and feedback."

Juan V.
Nov 2018
5.0
Yes, I recommend this pro
$1,500
Chris and Danny were professional and punctual. They were also very personable. They completed the work in a timely manner.
Response from Water Heaters Only, Inc

"Thank you so much for your feedback and business. We truly appreciate it."

Mary B.
Nov 2018
5.0
Yes, I recommend this pro
$1,650
We had an emergency need for a new water heater. On 11/29/2018, Pat came out and replaced our water heater quickly and efficiently. He got everything up to code and we couldn't be happier!
Response from Water Heaters Only, Inc

"We're so glad that you're pleased with your new water heater and our service. Thank you for the opportunity to provide you with "A" rated service."

Athena H.
Oct 2018
5.0
Yes, I recommend this pro
$1,350
Had great experience with Water Heaters Only. They were they only ones in San Diego that had inventory available and could replace over weekend. Came when they committed to. Was $700 lower than other bids. Really nice work. Thanks for the service. Patrick was a pleasure and knowledgeable
Response from Water Heaters Only, Inc

"Wow, we're so pleased that you felt our service was "A" rated! Thank you for taking the time to give us your valued feedback and for choosing Water Heaters Only, Inc after first shopping around."

TOM M.
Sep 2018
5.0
Yes, I recommend this pro
Great...the technician said only a incoming water line was leaking. He replaced the line and resolved the problem. Cost was minimal.
Response from Water Heaters Only, Inc

"That's awesome! We were happy to help! Thank you for the opportunity to provide you with "A" rated service."

Kelly C.
Jul 2018
5.0
Yes, I recommend this pro
$1,400
Good service, knowledgable and friendly.. bit costly but good service
Response from Water Heaters Only, Inc

"Thank you for your feedback, we really appreciate you taking the time. We realize that everything has gone up is cost, but over our 50 years in the business we have tried to keep our prices very competitive. Some of our customers have told us that we are at least $100 less than our competition. Please also keep in mind that you now have our warranty services and 24/7 emergency call center should you need to speak to someone about your water heater. We stand behind our work so please don't hesitate to give us a call if you have any related concerns."

Bryan H.
Jul 2018
5.0
Yes, I recommend this pro
$1,600
My water heater was leaking, I called Water Heaters Only and they were able to come out and replace it that day. Technician Pat arrived well within the 3 hour time period estimated, explained what he needed to do, and completed the new installation in about and hour and 15 minutes, just as he had estimated. Final price was slightly higher than what I was told over the phone, but Pat explained I had to have some additional work done to make the installation code compliant. I am very happy with the new heater and recommend Water Heater Service and especially Pat highly.
Response from Water Heaters Only, Inc

"It was our pleasure to get you back in hot water and up to code. We hope you will enjoy your new safer and more efficient water heater for a very long time. Thank you for your feedback and for choosing Water Heaters Only, Inc."

Brian W.
Jun 2018
5.0
Yes, I recommend this pro
excellent. quick, smooth and reasonably priced.
Response from Water Heaters Only, Inc

"It was our pleasure to provide you with "A" rated service. Thank you for choosing Water Heaters Only, Inc."

George A.
May 2018
5.0
Yes, I recommend this pro
$1,400
I put in a request online around 7 am and received a return call at 10 am. We scheduled a time for the plumber to give me an estimate. The estimate was in line with what others reported in their reviews, and since Water Heaters Only had good reviews, I had them proceed with the replacement. It took about 2.5 hours from start to cleanup. The work was thorough and professional; everything that needed replacement including the decking, vent pipes, gas lines, etc. was brought up to code. Would definitely use them again.
Response from Water Heaters Only, Inc

"Thank you for your valued feedback and confidence in our company to recommend us to others. We truly appreciate your business."

Sage S.
May 2018
5.0
Yes, I recommend this pro
$1,550
Called for a quote on 05/26/2018, was told that a new, 40 gallon Bradford White would cost $1200-1400 to replace and install. Patrick came by for an estimate within two hours. He said it would cost $1550; which although higher than the price over the phone, it was still more competitive than other estimates I had received. Patrick was professional and efficient. The work took about 2.5 hours total. Came with 1 year labor and parts warranty, 6 years warranty for the tank. I would recommend again! -Sage S.
Response from Water Heaters Only, Inc

"We work hard to be very competitive with our pricing. Yes, unfortunately we can't see your water heater over the phone so we can only give an estimate based on our 50 years of experience for a similar situation. We're pleased that you recommend us to others."

Tim W.
May 2018
5.0
Yes, I recommend this pro
$1,500
Water heater broke on Thursday evening, contacted " Water Heater Only" on Friday afternoon and they were able to come out first thing Saturday morning and got hot water back on by mid morning. Very pleased with the responsiveness and overall work.
Response from Water Heaters Only, Inc

"We're so pleased that you enjoyed our service and are back in hot water once again. Thank you for your business and feedback."

Marlynn K.
May 2018
5.0
Yes, I recommend this pro
$1,500
I got home from vacation to find a water leak in my water heater and no hot water. I called Water Heaters Only and they gave me an appointment time a couple of hours later. Pat called to let me know he was on his way which was great. (Good thing I answered because their cell phone numbers aren’t San Diego phone numbers) He showed up right on time and found the problem right away. He gave me two options; one was to just fix the water leak and the second was to replace the whole unit. Since it was around 8 years old I decided to go with the later. He explained how to use it and even let me video it. I had great confidence in his ability to solve the problem and get cleaned up when he left. Couldn’t have been easier.
Response from Water Heaters Only, Inc

"It's never fun to return from vacation a discover a failed water heater! I'm so glad that we were able to get you back in hot water quickly and to your complete satisfaction. Thank you for the opportunity to provide you "A" rated service."

Steven G.
Apr 2018
5.0
Yes, I recommend this pro
$1,659
My water heater developed a leak and the water shut off valve did not work. They came out on Sunday and replaced the water heater and the valve
Response from Water Heaters Only, Inc

"We appreciate your feedback and business. Thank you for choosing Water Heaters Only, Inc."

Leon W.
Mar 2018
5.0
Yes, I recommend this pro
$755
Excellent, I called Water Heaters only on a Sunday and was pleased that I could communicate on Weekend. They were very helpful , honored my warrantee and contacted their local installer. He called very quickly and advised he could arrive within an hour and a half . He was very prompt, did an excellent job in minimal time and spent time explaining all the features that I needed to know. His name is Pat and I would most certainly recommend him and the company.
Response from Water Heaters Only, Inc

"Your wonderful feedback is greatly appreciated, thank you for taking the time. We're so glad that you we happy with our super technician and our service. Thank you for choosing Water Heaters Only, Inc. and for being part of our Spectacular 50th Anniversary."

Oleg C.
Mar 2018
5.0
Yes, I recommend this pro
$1,550
Very well. Chris Scoville, the technician, called ahead let us know his time of arrival; he was right on time. He was very professional, answered all your questions, and explained in detail exactly what he would do. Chris was focused on the job, knew exactly what he had to do, did it efficiently, and had the new water heater installed in about two hours. The entire job was neat and clean and we were very pleased with the results.
Response from Water Heaters Only, Inc

"Chris is an awesome technician, thank you for your feedback about your experience with his work and our company. We truly appreciate you taking the time."

Richard L.
Mar 2018
5.0
Yes, I recommend this pro
$1,300
What's better than calling a place at 11:45 PM and getting a live person on the phone. I didn't have to leave a message but was, instead, able to schedule a replacement for 10 AM the next morning. The guy, Chris Scoulla, arrived at 9:30 AM after messaging me to inform me that he could get here earlier than scheduled. In a little over an hour, I had a new 40 gallon hot water heater up and running and the old one hauled away. Everything was done to code...neat and clean. Everything was explained clearly. I would never hesitate to recommend this company to anyone needing repair or replacement of the hot water heater. First class all the way.
Response from Water Heaters Only, Inc

"It was our pleasure to provide you with "A" rated service. Thank you for your confidence in our service to recommend us to others. We truly appreciate it and your valued business."

Fernando N.
Mar 2018
4.0
on time and efficient although on the high up price
Response from Water Heaters Only, Inc

"I apologize that you felt our service was less than "A" Rated. Providing the best possible service at a very competitive price has been our goal for the past 50 years. Sadly everything has continued to increase in cost as well. Please be assured the products we prefer to use are, in our experience, reliable and the best available."

RITA D.
Jan 2018
5.0
Yes, I recommend this pro
Perfect. Called at 9am - arrived at 11:15 am -completed at 1pm. Patrick was professional all the way/ He left the site clean, provided any information needed, and answered all questions. I can highly recommend him & his company.
Response from Water Heaters Only, Inc

"Thank you for your confidence in our company to recommend us to others! We truly appreciate it and your valued business."

Sharon W.
Dec 2017
5.0
Yes, I recommend this pro
$1,600
I called on a Saturday to have a new water heater installed and was very happy with the person I spoke with. She answered all of my questions and made scheduling an appointment very easy. I was scheduled for the very next day (Sunday) and Patrick arrived right on time and did an excellent job of installing the hot water and all of the pipes, lines and connections. He also installed a missing vent cap that we provided. All of the residue from the installation was cleaned up and the area was left in perfect shape. He was friendly and efficient, and I would not hesitate to use this company again.
Response from Water Heaters Only, Inc

"We are so pleased to provided you with our "A" rated service. Thank you for taking the time to give us your feedback. Thank you for choosing Water Heaters Only, Inc."

David L.
Dec 2017
5.0
Yes, I recommend this pro
Perfectly! Couldn't be happier with the job.
Response from Water Heaters Only, Inc

"Thank you for giving us your feedback."

Beth R.
Nov 2017
5.0
Yes, I recommend this pro
$1,500
The technician, Pat, was on time for our appointment. He gave me a fair estimate and completed the water heater installation in less than 2 hours. He showed me how to use the settings and answered all of my questions. He also took away the old water heater and cleaned up the work area. I was very satisfied with the experience.
Response from Water Heaters Only, Inc

"We're so happy that you are very satisfied with our service! Thank you for your feedback and for choosing Water Heaters Only, Inc."

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Showing 1-25 of 141

Licensing

State Contractor License Requirements

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FAQ

Water Heaters Only, Inc is currently rated 4.9 overall out of 5.
Water Heaters Only, Inc accepts the following forms of payment: CreditCard
Yes, Water Heaters Only, Inc offers free project estimates.
No, Water Heaters Only, Inc does not offer eco-friendly accreditations.
No, Water Heaters Only, Inc does not offer a senior discount.
Yes, Water Heaters Only, Inc offers emergency services.
No, Water Heaters Only, Inc does not offer warranties.

Contact Information

8507 Ablette Rd, Santee, CA 92071

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