Solar Services of San Diego

"We arrived at her home to service a 25 year old solar hot water system. When we arrived the water to the home was shut off due to a broken line in the backyard? We did the maintenance on system ! We turned on the water afterwards And the solar water tank was leaking . The tank had failed and this was explained to customer . I checked all the fittings and determined that the tank had rusted through and had developed a leak . I shut off the water on the roof and gave a quote to replace the system. A day later she called me to ask if the quote was for an entire system and I returned her call and told her it was . She never responded and I assumed she went with another type of water heater or called another supplier ! She never contacted me after that . But decided to slander me and my company without working with me or contacting me . I explained to her before I left that the tank had gone out and that’s why I shut the water off to system on the roof . No lies or deceit. I told her what was happening and gave her a quote to replace the system . We would have been willing to work with her any way we could to have a happy customer ."