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FLOOD BUSTERS

4.5(
8
)

Mold Testing & Remediation, Water & Smoke Damage

About us

Flood Busters has served San Diego County since 1988. Our mission is to help building owners & tenants, both residential and commercial, with any and all water damage, removal, extraction or inspection needs. We understand that dealing with a water damage and a water loss is a frustrating process. We operate as a team at Flood Busters and are on your side. Our team can assist you through the entire process, from filing a claim, talking to your adjuster and making sure your home is dry and ready to be put back to normal. For almost 30 years we have worked with HOAs, Property Managers, Homeowners, Property Owners, Insurance Adjusters, Major Insurance Companies and Insurance Agents. We specialize in floods caused by: a bathroom leak, including a shower leak, toilet leak or sink leak; a pipe leak; kitchen leak; water heater leak; ceiling leak; overflow and more!

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

At Flood Busters we offer Emergency Service for Water Removal, Dehumidification, Carpet & Structural Drying, Water Extraction, Mold Mitigation and Remediation, Sewage Cleanups, Deodorizing and Ozone.

Services we don't offer

Mold Testing and Asbestos Testing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.58 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%
Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Write a review
Showing 1-8 of 8 reviews
Jerry M.
03/2023
1.0
Flood Busters continues to demand more than the maximum contract value stated in the contract. Just completed reporting them to the Contractors State License Board with all documents and support. These guys are plain crooks. They will NOT abide by the contract that they signed with us. WATCH OUT as they are CROOKS, plain and simple! IT DOES NOT MATTER WHAT YOUR CONTRACT SAYS as may do what they did to me and demand more than the contract value. Flood Busters has not responded to the better business bureau. Check this out by going to bbb.org, putting in their name and you can see that they failed to respond. They have only tried to pummel me with their attorney. THEY HAVE NEVER CALLED ME IN AN ATTEMPT TO RESOLVE THIS. BAD BUSINESS. I believe billing above the maximum contract value breaks the implied covenant of good faith and fair dealing, but my attorney will sort that out when we counter-sue. I have offered to pay them the full contract value that was agreed upon before the work. They are demanding to be paid above the maximum contract value stated in the contract. Posted here is a copy of the terms and condition from the contract.
Description of Work: Water removal and drying
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,500
Queeni W.
01/2018
5.0
They were very good in working and handled my insurance claim.
Description of Work: They did water restoration.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from FLOOD BUSTERS
Thank you for your review! We're glad that you were happy with our services.
Kevin B.
01/2018
5.0
Very well: helpful & up front. responsive.
Description of Work: Water damage recovery.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from FLOOD BUSTERS
We appreciate your review! We are glad you found our services to be helpful and responsive.
Gordon W.
01/2018
5.0
They are really on the ball and I have no complaints. Couldn't have been better!
Description of Work: removed drywall, repair water dammage
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from FLOOD BUSTERS
We're so happy to hear that everything went so well for you! Thank you for your review.
Alma A.
01/2018
5.0
It went very well. Very professional. Good communicators. came & did that they needed to do, and left everything clean.
Description of Work: Water Damage restoration.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from FLOOD BUSTERS
Thank you for your review!
Shanda V.
01/2018
5.0
It went great.
Description of Work: Water damage recovery.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from FLOOD BUSTERS
Thank you for your review! We're happy to hear that the process went great for you.
Sarah D.
01/2018
5.0
Flood Busters came out quickly and took care of everthing with my insurance.
Description of Work: There was water leaking under my kitchen sink into my entry way wood floor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from FLOOD BUSTERS
We're glad everything went smoothly with your insurance. We appreciate your review!
LINDA D.
07/2006
5.0
Overall, I was very satisfied with Steve the owner and his employees. They responded after midnight and jumped right in to take care of the problem. He and his staff were courteous, friendly, helpful and professional. I would recommend them. Only one drawback- they recommended Apex Contracting and Restoration Inc to do reconstruction and painting, and I was very disappointed in their performance and work.
Description of Work: After a flood, they provided dehumidifiers and fans to dry wood flooring damaged by water. They came out daily to inspect progress. They tested for dampness daily. They were honest in their estimate about the effectiveness of their equipment and about the possibility of the flooring being replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,453.84

    Contact information

    9943 Prospect Ave, Santee, CA 92071

    http://www.floodbusters.com?utm_source=angieslist.com&utm_medium=weblink%20from%20Angie's%20list%20click%20on%20profile%20page&utm_campaign=Angie's%20list%20click%20from%20profile%20page

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*

    Trade License Number
    667408
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Mold Testing & Remediation,
    Water & Smoke Damage

    FAQ

    FLOOD BUSTERS is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    FLOOD BUSTERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, FLOOD BUSTERS offers free project estimates.
    No, FLOOD BUSTERS does not offer eco-friendly accreditations.
    Yes, FLOOD BUSTERS offers a 10% senior discount.
    Yes, FLOOD BUSTERS offers emergency services.
    Yes, FLOOD BUSTERS offers warranties.
    FLOOD BUSTERS offers the following services: At Flood Busters we offer Emergency Service for Water Removal, Dehumidification, Carpet & Structural Drying, Water Extraction, Mold Mitigation and Remediation, Sewage Cleanups, Deodorizing and Ozone.
    Mold Testing and Asbestos Testing

    Contact information

    9943 Prospect Ave, Santee, CA 92071

    http://www.floodbusters.com?utm_source=angieslist.com&utm_medium=weblink%20from%20Angie's%20list%20click%20on%20profile%20page&utm_campaign=Angie's%20list%20click%20from%20profile%20page

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day