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First American Home Warranty
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Home Maintenance Contract or Warranty Program,
Reviews
3.45 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 20% | ||
| 0% | ||
| 20% | ||
| 20% |
Showing 1-5 of 5 reviews
M W.
Jun 2024
Horrible home warranty company! Been without air conditioning for weeks now! Service authorized last Friday, It's Tues and no repair yet. Service reps and supervisors at FAHW are Incompetent and rude! Will be cancelling warranty when or if service is complete! Stay Far away from this company!! They are a Scam!
Bonnie D.
Jul 2016
unknown
Bonnie D.
Jul 2016
unknown
Cheryl W.
Jan 2016
county plumbing is TERRIBLE! they don't return calls, etc. I'm still waiting for my call back to clean the line after 4 days. (I called another plumber so I'm good now. Would cost $385 to clean out the line)
County plumbing said that the only way the could clean the line was through roof vent. Guess what! That's not covered by home warranty.
I was told toilet had water in it so that couldn't be pulled to clean out the line. (in the past - with other home warranty company, plumbers cleared the line through the shower drain even though I didn't have a clean out.)
Good plumbers came and pulled the toilet and cleaned the line $250. If I had been given a choice with County plumbing the pull the toilet I would have 1. done it myself so he could have access or 2. paid that part of the claim because that's also not covered by FAHW.
As it turned out, I had to pay $65 to be told I had a clog and lied to that the only way to clear it was through the roof.
2 I wasted 4 hours waiting to hear back from county plumbing only to have to call another plumber - who came out in 1.5 hours and cleaned the line.
I had to pay $250 to the good plumber to clean the line but that was still less than the $385 I would have had to pay County plumbing on top of the useless copay of $65!
I'm in the process of finding a better home warranty.
County plumbing said that the only way the could clean the line was through roof vent. Guess what! That's not covered by home warranty.
I was told toilet had water in it so that couldn't be pulled to clean out the line. (in the past - with other home warranty company, plumbers cleared the line through the shower drain even though I didn't have a clean out.)
Good plumbers came and pulled the toilet and cleaned the line $250. If I had been given a choice with County plumbing the pull the toilet I would have 1. done it myself so he could have access or 2. paid that part of the claim because that's also not covered by FAHW.
As it turned out, I had to pay $65 to be told I had a clog and lied to that the only way to clear it was through the roof.
2 I wasted 4 hours waiting to hear back from county plumbing only to have to call another plumber - who came out in 1.5 hours and cleaned the line.
I had to pay $250 to the good plumber to clean the line but that was still less than the $385 I would have had to pay County plumbing on top of the useless copay of $65!
I'm in the process of finding a better home warranty.
Roger J.
Nov 2015
I have a home warranty contract with First American Home Warranty. We tried repairing it. We put the part on it and it broke. What they ended up doing was ordering me a new microwave through Sears and Sears deliver it and install it.
Licensing
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FAQ
First American Home Warranty is currently rated 3.4 overall out of 5.
No, First American Home Warranty does not offer free project estimates.
No, First American Home Warranty does not offer eco-friendly accreditations.
No, First American Home Warranty does not offer a senior discount.
No, First American Home Warranty does not offer emergency services.
No, First American Home Warranty does not offer warranties.