Pacific Overhead Door
About us
Owner operated. Additional phone - (310) 828-8070.
Business highlights
45 years of experience
Services we offer
Install garage doors
Accepted Payment Methods
- CreditCard
Reviews
4.412 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
8% | ||
8% | ||
0% | ||
8% |
Showing 1-12 of 12 reviews
James F.
Jun 2013
Our garage door broke and prevented us from accessing our car. I came across Coffey Overhead Doors on Angie's List and they were the most cost efficient and quickest responding company on the list. The receptionist was very polite and informative of the possible solution to my situation and called back in a timely manner with a same day appointment. I'm so glad I came across this company and wouldn't hesitate to recommend them to others.
Karen M.
Feb 2012
They were very responsive about the garage springs and had those installed right away. It took a while for them to figure out if they could do the automated gate opener, but they did not want to commit to the project unless they were sure they could do it. The actual work only took a few hours, but they forgot to install the keypad entry. It took a couple of tries to schedule them to finish the job. In the end they delivered and and the gate works great.
Jessica F.
Sep 2010
I had a very good interaction with them. I spent about $950 on the job. They were very quick to respond to my call. They provided a good quote on the phone. They came out promptly and were on time. The people, who did the work, were pleasant. Everything was fine. They brought the proper tools and they had everything. They didn?t make a mess at all. They cleaned up everything very nicely. They examined my automatic car door opener. They were clean and courteous people. I will use them again in the future.
Ronald G.
Aug 2010
Everything went well. They did a good job.
Sandra C.
Jun 2010
The guy had to come back to bring the correct model, but it went fine.
Jeremy-Susan G.
Jun 2010
They originally quoted me over 750.00, then came down to 600.00 under the assurance that this was a highly competitive price. I subsequently checked out this assertion, and found out that I could have gotten the job done for about half the price at other reputable firms, including one that Pacific recommended I get a bid from. I asked Pacific for a partial refund, and they refused. They also refused to accept a certified letter I sent them to lay out my complaint. I consider this behavior to be reprehensible. I cannot recommend this company.
Response from Pacific Overhead Door
"In response to the member’s dissatisfaction. The job concerned was not straightforward, it took time, two service calls and it required quality material. I agreed to lower the price, completed the job and received payment. To my surprise months later I discovered his complaint. I have been in business for 30 years and have thousands of repeat customers. I am prepared to offer the member a free service call."
Robin S.
Jan 2010
Excellent. I live in a townhome complex and my neighbor was experiencing the exact same problem. She had a service company out the previous day and sadly, they sold her on an entire new motor at quite a cost. I had Pacific out the next day and all that was necessary was the system needed lubricating and a small adjustment had to be made to the tension strength. I feel so bad for my neighbor! Also, they work was done quickly and efficiently. I feel like the price was a great deal.
RICHARD L.
Aug 2007
Robe arrived several hours after our call with estimate. He explained that the bowing of the door could be fixed with just a little tweaking, rather than a costly replacement. Work was done the next morning, quickly and efficiently. The adjustment of the door straightened it. Robe checked the remotes on our two cars, explained their simple operation and that was that.
TIM J.
Oct 2006
They came promptly, fixed the problem, and explained everything.
Homeowner
Dec 2005
THEY WERE VERY GOOD. THEY SEEMED TO BE VERY KNOWLEDGEABLE. I WAS PLEASED WITH THE WORK THAT THEY DID. THEY WERE ACCOMMODATING TO ME WHEN WE SET UP THE APPOINTMENT. I WAS SATISFIED OVERALL.
Marty D.
Sep 2005
I WOULD SAY THEY'RE AN A BECAUSE THEY WERE MOSTLY ON TIME. THEY GOT THE JOB DONE ON DISPATCH AND WHEN I HAD A PROBLEM, THEY CAME AND FIXED IT.
Homeowner
Aug 2005
WE WERE VERY PLEASED WITH THEM. THEY WEREN'T THE CHEAPEST, BUT THEY HAD THE BEST QUALITY FOR THE BEST PRICE. THEY ANSWERED ALL OF OUR QUESTIONS. THEY EXPLAINED EVERYTHING CLEARLY, AND THEY INSTALLED EVERYTHING PROPERLY.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Pacific Overhead Door is currently rated 4.4 overall out of 5.
Pacific Overhead Door accepts the following forms of payment: CreditCard
No, Pacific Overhead Door does not offer free project estimates.
No, Pacific Overhead Door does not offer eco-friendly accreditations.
No, Pacific Overhead Door does not offer a senior discount.
No, Pacific Overhead Door does not offer emergency services.
No, Pacific Overhead Door does not offer warranties.