
MORRIS AUTOMOTIVE
About us
MORRIS AUTOMOTIVE is a AAA approved repair facility. MORRIS AUTOMOTIVE works on Toyota, Nissan, Honda, Acura, Infiniti, Mazda, Chevrolet, Ford, Dodge, Mini Cooper, Subaru, BMW, Hyundai, Chrysler, and GMC. Serving Santa Monica, Pacific Palisades, Venice and all of West Los Angeles.MORRIS AUTOMOTIVE is a member of the ASCCA, and a member of the AC Delco Total Service Support Program. We are also an ASE Blue Seal shop and have an ASE Master along with ASE certified tech's. We take pride in all of our certifications, and have attended ATI's (Automotive Training Institute) Training.
Business highlights
Services we offer
Brake Work Transmission Services, Cooling System, Courtesy Checks, Electrical Trouble Shooting, Factory Scheduled Maintenance, Oil Changes, Power Steering Flushes, Timing Belts, Tune Ups
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
They get the work done on time. Everything they tell you their going to do they do it.
My sister's car broke down on her drive back home to San Jose from visiting me in LA. I quickly checked Angie's List for some options, suggested Morris Automotive based on the reviews and she had her car towed there (only a few miles from where the car died, thankfully). Before she even arrived at the shop, the Morris associates spoke to her via phone kindly and professionally and did not talk down to her. The diagnosis took a few hours given the problem, but it was done effectively and efficiently. They completed the work on the timeline they promised and she was back on the road the next morning. Given that it was a holiday week, the story could have ended very differently. We were all very happy with the communication as well. The shop called and gave her updates during the diagnosis and let her know every step along the way what they planned to do next. The customer service was excellent.
I had a new timing belt installed, new brakes and a full service 120,000 mile tune-up.
With exception of some brake work four yeas, this was the first significant maintenance and service ever done on my thirteen year old truck. After the tune up it drives like it was nearly new (2 months later, still so). Tightened up real nice.
The cost was commensurate with the work: all in all, reasonable. But mostly I felt respected as a customer, no one was trying to pull a fast one, and I can see by their long term and positive reputation, a rare gem really. Morris Automotive are mechanics who care about the quality of their work and customer service. This builds a real business. I'll be pleased to bring them my auto work in the future.
The check engine light was for the transmission (Acura dealer offered to replace for $8000!) and referred us to Paul's transmission for repair.
I cannot believe how much money we saved by accurate diagnosis(nearly $9000). Sal was great! I'm never going back to the Acura dealership in Calabasas.
I waited for tests to finish, and Morris employee dropped me off at the hospital nearby for an X-Ray, then picked me up again. It was just great!
"Thank you for your kind words. Its all in a days work here at Morris Automotive. I just glad it worked out for you. Sincerely David Morris"
I took my car to Morris Automotive for the first time in February of 2013 in order to get a second opinion. I have a Buick and the Buick dealership told me I needed to fix the transmission and replace the air conditoning compressor because both were leaking oil. After all of the individual costs were added up, the total bill would be almost $2,000. However, Mr. Prasad thought that my car was too old to spend that much money on it and he recommended that I just replace the oil periodically. I took Mr. Prasad's advice--I did not have the repairs done and I stop by Morris Automotive periodically to find out if oil needs to be added to the compressor and transmission. As of now, everything seems to be fine so Mr. Prasad must have been right.
(I found Morris Automotive on Angies' List--thanks Angie's List reviewers.)
Licensing
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