John the Tub Doctor

It started out to be a great experience. I had the Hall Bathroom Shower that was fiberglass refinished and a crack in the floor repaired. I also had the Master Bathroom tub and shower that was fiberglass refinished and some chips in the tub and one the top edge repaired and glazed. When he was done with both bathrooms I looked in and they looked great. I followed the instructions that he gave me to the tee. He left and later that day I noticed that he left part of his equipment in the master bathroom sink, a long scrubber on a pole. I called him to let him know. No answer, left message. Called him two days later and left message. Finally him called me and said that he would pick it up on Monday. He never came. Six days later I noticed that the tub in the master bathroom felt different from the glazed part on the edge of the tub. After really inspecting both bathroom I realized only at the repair points is where the y were reglazed. The rest of the shower and tubwas just scrubbed down real good. I then noticed while cleaning the master bathroom tub that the repair points where the chips where had come out. I call John to let him know that he still had not picked up his cleaning tool and that the repair on the tub did not last. He came by two days later and picked up his tool. He told me that he would be back tomorrow to repair the tub. He did not come back I called him and left a message that I need him back to repair his work and that the tub and shower were only cleaned and not completely glazed. O left many messages over the next entire month. He never picked up and never called me back. I gave up. I thought I had posted this on Angie's list already but it slipped by me because I have totally remolded and refinished my home so I could put it up for sale. Only now as I was putting papers together for my taxes did I come across the paper receipt on the pathetic excuse of a business "Perma-Glaze: aka John the tub Doctor". I really need this done right and I am so disappointed that he was so unprofessional and did not do what I wanted. Please be careful when having some one refinish you tub, shower, sinks or what ever. I do not want anyone else to go through what I had to endure.