Jerry's Plumbing

July 2016-March 2017 I contracted this company for my commercial property's AC/heating needs. They seem so show up for service calls in a timely manner, and MAYBE fix the problem. If problem needs more than the one day visit, it will take many months to get the problem solved. It will take weeks for them to tell you that they still need to fix the problem and what the problem actually is, then more weeks to months before they can give you an estimate or bid for the repair, then at least another month or so before they do the job.... sheesh. Mind you, I'm not talking about a $200-$1000 job, I'm talking $10K to $25K. per ACunit replacement.... for that kind of money I expect a bit of expedited service. When I 'hound' them, I get 'stories'.... I call BS. Finally I got a bid, it took them Nov-16 to Mar-17 to just assess problem & get me the $10K bid for AC replacement . Out of desperation I called another AC business... No problem, called on Friday, got the new unit installed on Wednesday at half the cost that Jerry's told me it would cost. Now their bid finally was received, 3 days AFTER my new company installed it after taking a week to assess and replace the unit.. But, on the better note, the plumber is still doing good, but for how long who knows..... I haven't had any thing more than a running or clogged toilet.

Over time the piping corroded, starting to leak. Causing mold to grow in the wall in our garage. They would not take ownership.

unknown

Fast response to initial request and arrived early for appointment the same day. John provided details regarding condition of pipes. Completed repair quickly. Personable, friendly and professional. Cleaned up work area.
The kitchen faucet was replaced 2 days later by Jarrod. Excellent job and very tidy, he cleaned area where new faucet was mounted.
(I state the cleanup as I have had past contractors who left a mess). BTW they like animals!
I would not hesitate to call Jerry's Plumbing for our future plumbing needs, warranty or not.