KIRBY VACUUM

Vacuum Cleaners

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

C. Dan C.
04/2013
1.0
vacuum cleaners
  + -1 more
after 2 men came to the door with the vacuum. They were friendly, and the demonstration was amazing as to the residual dirt that the Kirby vacuum picked up, following our first going over the carpet with our Dyson vac, which we had only owned for about 1 1/2 years. But when we heard the price -- somewhere in the $2500.00 range as I recall, we just thought that was too much, and told them so. Immediately they began to pressure extremely hard, dropping the price into the $2000.00 range. They would essentially not be denied. The sale's approach was extremely aggressive, with our concluding that they were either going to sell the vacuum that evening or we would never see them again. The idea of our thinking about it, calling them back to discuss or have further demonstration, or whatever, was just not going to happen. They were there to close the sale that eveing or not at all. Ultimately we declined, and as we suspected, we received no business card, literature, promises to contact us again or any such thing. It was very unprofessional, high-pressure and a "throwback" to earlier types of salesmanship. We are very relieved that we did not buy. One of our very good neighbors were not so lucky, and ended up buying.
Description of Work: The reason I have'nt responded to earlier requests for an evaluation of Kirby Vacuum is because I do not know the particular office of the Kirby people who descended one late afternoon on my neighborhood in Solvang, CA. So, I felt it would be unfair to negatively rate one outlet when the "Kirby crew" might have come from another location. But your requests have been several, so let me explain what happened, and you can take it from there. As I mentioned, late one afternoon a SUPREMELY friendly young woman came to the house and wanted to know if we would like to see a "15 minute demonstration," assuring us that it would take only that long. Although we pretty much knew better, we relented, allowing maybe double that time before we had to get on with evening preparations. Shortly there

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0


    Contact information

    14128 FIRESTONE BLVD, Santa Fe Springs, CA 90670


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Vacuum Cleaners

    FAQ

    KIRBY VACUUM is currently rated 1 overall out of 5.
    No, KIRBY VACUUM does not offer free project estimates.
    No, KIRBY VACUUM does not offer eco-friendly accreditations.
    No, KIRBY VACUUM does not offer a senior discount.
    No, KIRBY VACUUM does not offer emergency services.
    No, KIRBY VACUUM does not offer warranties.

    Contact information

    14128 FIRESTONE BLVD, Santa Fe Springs, CA 90670