Reviews
2.43 Reviews
Showing 1-3 of 3 reviews
Sonya N.
01/2015
glass repair
 + -1 moreSee above.
Description of Work: I paid a $108 deposit for a house window that I ended up not needing. I canceled the order and asked for a refund, less the amount they charged to measure the window frame and provide an estimate. I had to do all the work of providing them the check number, amount of the check, date I gave them the check, date it cleared my checking account, and had to contact them numerous times by phone and in person to get the refund. They don't take credit cards. Their shop is a cluttered mess, and they were very unprofessional about the refund. I feel I was totally ripped off by them.
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$108
Sheryl C.
04/2012
glass repair
 + -1 moreIt didn't go very well. It ended up costing $115 more than the estimate. They were very slow and charged more for the measure than they told me. When he did the install, there was glass everywhere. When I called to complain they stated they didn't clean up because "they would have had to charge me more for the time to do so". They also left a rectangular burn mark on my lawn from where they laid the window down. It was down sloppy and required me to do more communication than necessary.
Description of Work: They came out to replace the bathroom window in my home.
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$265
William W.
10/2008
glass repair
 + -1 moreI needed a precise sized piece of mirror for a house project. Called multiple local suppliers and found stock wanting. Classic Glass had ready stock and had the cut piece ready the same day. The shop itself is a hole in the wall and parking is impossible, but the staff are courteous. They cut the mirror to order very precisely. My only peeve was that they don't accept credit cards and they didn't tell me this by phone, so after braving traffic once to reach their shop, I had to run out and find a cash machine, at rush hour, with cranky kids in the car.
Description of Work: Supplied 1/8" mirror, cut to order.
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Yes, I recommend this pro
$35
Contact information
917 WATER ST, Santa Cruz, CA 95060
Licensing
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Service Categories
Glass and Mirrors
FAQ
CLASSIC GLASS CO is currently rated 2.4 overall out of 5.
No, CLASSIC GLASS CO does not offer free project estimates.
No, CLASSIC GLASS CO does not offer eco-friendly accreditations.
No, CLASSIC GLASS CO does not offer a senior discount.
No, CLASSIC GLASS CO does not offer emergency services.
No, CLASSIC GLASS CO does not offer warranties.
Contact information
917 WATER ST, Santa Cruz, CA 95060