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Action Carpet & Upholstry Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Started in 1968 as a janitorial service on the San Francisco peninsula, services quickly expanded in many areas of maintenance and cleaning.Carpet & upholstery cleaning became the forte & has thrived ever since. All licenses, certifications, bonds, & insurances are current & maintained. Additional mailing address: PO Box 1802, Soquel, CA 95073-1802

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

All carpet cleaning, upholstery cleaning, tile maintenance, odor control, carpet repair, hardwood floor maintenance, flood dry-out.

Amenities

Free Estimates
Yes
Senior Discount

$25.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 25 reviews

Barbara M.
09/2018
5.0
carpet cleaners
  + -1 more
I was very impressed with both the owner-operator and the work. First, he vacuumed the carpets to be cleaned. The blood stains were several years old and I had removed as much as possible, but there were dark spots left. They are completely gone now. I had forgotten that I had the same company clean our carpets in 2001, but found this by searching in my check book. Interesting coincidence. I certainly will call this same company the next time I need carpets and/or upholstery cleaned.
Description of Work: Cleaned master bedroom carpet and living room carpet. The BR had blood stains (my husband had an almost non-stoppable nosebleed several years ago) on the 35-year-old Karastan nylon carpet (still in great condition) and the living room had coffee stains. Also cleaned the bathroom carpet, which had no noticeable stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Response from Action Carpet & Upholstry Cleaning
Dear Mrs. [Member Name Removed], Thank you so much for the glowing review! It was a pleasure to work for you again. I [Member Information Removed] the opportunity as an adventure rather than just another job. I look forward to the 'adventure' again! Sincerely, Dean Adams/ACTION

Jayna S.
05/2018
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Quick scheduling of the work, which was very well done in slightly less time than estimated. I don't think the price was a bargain but the quality was worth what I paid.
Description of Work: Cleaning of furniture (sofa and two chairs), and carpet on stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Action Carpet & Upholstry Cleaning
Hello, Thank you for your review. I am pleased that you are pleased with the quality of work performed. I do hope to work for you again in the future. Dean/ACTION

Bryan L.
01/2018
5.0
carpet cleaners
  + -1 more
Very good job, and would use again
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Carpet & Upholstry Cleaning
Thank you for the favorable review! I enjoyed working in your home in Aptos. Hope to see you in the near future. Dean/ACTION

Suzi R.
10/2015
5.0
carpet cleaners
  + -1 more
Dean is the best! He's cleaned our carpets for the past 3 years and had always done an excellent job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Carpet & Upholstry Cleaning
Than you SO MUCH for the nice review. I always enjoy visiting and working for you and your husband. Hope to see you again soon! Dean?ACTION

Teresa F.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Dean was very prompt and removed stains I thought were permanent.
Description of Work: Cleaned carpet and 2 chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Action Carpet & Upholstry Cleaning
[member name removed], Thank you for the wonderful review! To tell you the truth, I totally enjoyed working for you both. You cannot beat the beauty of the area and the pleasantness of the work environment! Thank you again for the opportunity to work for such nice and pleasant folks. Sincerely, Dean/ACTION Carpet Clean

Lylace B.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
This was my second time using Action Carpet Cleaning & Upholstry, and my expectations were met. Dean did a great job. He showed up when promised, helped with moving furniture, was very efficient with the cleaning work, being careful around the dining room table, buffet, and piano. The extraction process was also very efficient. He was comfortable with me being nearly underfoot as there was a lot to be accomplished in a very narrow time window. I look forward to using Dean when next I need his services. Thanks for the great service, Dean!
Description of Work: Cleaned carpet in 2 bedrooms, dining room, living room, and 2 hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Action Carpet & Upholstry Cleaning
Dear [member removed], Thank you so much for glowing review, it is truly appreciated. My service is always ready to serve your needs! Again many Thanks, Dean/ACTION

Gary T.
06/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Even though they were responsive and professional to our needs, the overall quality of the job was disappointing especially considering the price. Numerous spots reappeared. I must admit that it has been 3 years since we last cleaned our carpets, and prices have most likely increased. But even still I would expect better quality for the price we paid.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from Action Carpet & Upholstry Cleaning
Dear (removed member name), Thank you for your review. My goal is for all my customers to be totally satisfied. Please call my business number to schedule a complete re-clean at your convenience. Action Carpet & Upholstery Cleaning truly wants you to be satisfied. Thank You

Judith D.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Couldn't ask for better. Great price, great quality

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Action Carpet & Upholstry Cleaning
Hello, I am sorry for the delayed 'Thank You"! I enjoyed working in your Seascape townhouse. Thank you for the fine review. Sincerely, Dean /ACTION Carpet

Nancy C.
11/2014
5.0
carpet cleaners
  + -1 more
Dean arrived promptly and was very professional. He estimated 2 hours and that was right on. He was easy to contact and gave us the $25 discount for being an Angie's List member (discount is reflected in the cost shown above). He provided booties for us to wear until the carpet dried and even offered to leave a fan to help speed the drying. He did a great job and we would definitely use him again!
Description of Work: Cleaned our carpet on the stairs, hallway, and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Response from Action Carpet & Upholstry Cleaning
Enjoyed working in your beautiful home. Thank you for the experience. I look forward to seeing you again!

Suzi R.
07/2014
5.0
carpet cleaners
  + -1 more
Dean is the best! This is the second time he's cleaned our carpets. He's professional, does a great job and our carpet looks brand new again. We recommend him to anyone who needs carpet cleaning.
Description of Work: Carpet cleaning for two very large rooms. Dean even did some extra cleaning for us on our vinyl floor in our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Action Carpet & Upholstry Cleaning
It was a pleasure to work out at your home. Thank you for the nice review. I look forward to seeing you again. Sincerely, Dean/ACTION

Ann G.
07/2014
5.0
carpet cleaners
  + -1 more
I chose this company because I saw nothing but excellent reviews about Dean (the company owner) in both Angie's List and Yelp. I'm just yet another happy and satisfied customer to add to Dean's excellent reviews. The job was done exactly as he said it would be done from the price to time frame, which all started with a complimentary walk-thru and quote. Dean was punctual and totally professional. You could tell he takes pride in the name and reputation of his business so he definitely puts in the hard work. We live in a rental and after Dean was done the floors were so clean and new-looking that we almost wish that this was our own house. I mean, the tiles literally were squeaky clean and he got some old stains off the old rental house carpet. We will definitely use this company again. Highly, highly recommended!
Description of Work: Cleaned all floor areas of 1800 sq ft, 2 story home -- includes ceramic tile and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Response from Action Carpet & Upholstry Cleaning
Thank You So Much for the wonderful review. A Pleasure to work for you. Dean

Sue G.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a great job and they were on time!
Description of Work: I purchased a $99 Big Deal for $150 Worth of Carpet Cleaning. I added on an area runner and a door rug for just $25 in total which was extremely reasonable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Action Carpet & Upholstry Cleaning
Thank you for the honest review. Much appreciated! Dean/Action

Julie T.
11/2013
5.0
carpet cleaners
  + -1 more
Dean and his son arrived punctually, with good friendly attitudes. They did a great job in a record amount of time. It was a much better experience than with most carpet cleaning companys.
Description of Work: Cleaned 1800 sq. ft. of carpeting

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Action Carpet & Upholstry Cleaning
Thank You for the favorable review. Sincerely, Dean/Acton Carpet

Siobhan S.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Dean was great. He arrived on time and spent more time here than other cleaners I have used. He amazed me with how he was able to get the carpet cleaned in an area where a dog I was fostering peed and pooped on my carpet. Overall the he did a fabulous job on the whole house. Carpets had not been cleaned in a year and they had been very dirty as I have a dog who loves to rub on them. He also did great work on the faux suede couch and chair I have. He got some stains out and got lots of dog hair out.
Description of Work: Cleaned carpets upstairs and downstairs. Cleaned my couch and chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Action Carpet & Upholstry Cleaning
Thank you for the wonderful review & thoughts. Sincerely, Dean/Action Carpet

Suzi R.
07/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Dean was professional and did a great job on our carpets. Our carpet is relatively new (2 years) and we didn't have a lot of spotting. Regardless, it looks rejuvenated.
Description of Work: Dean did a 2 year warranty clean on our carpets in our living room and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Response from Action Carpet & Upholstry Cleaning
Thank You for forthright review! Much appreciated! Dean/Action

Marsha B.
07/2013
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
I would definitely call him again.
Description of Work: cleaned carpet in two rooms as well as a ottoman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Response from Action Carpet & Upholstry Cleaning
Thank You for the kind words & your confidence in our service, Dean

Jeffrey S.
05/2013
5.0
carpet cleaners
  + -1 more
Action Carpet Cleaning cleaned my 2 BR condo carpets prior to move out. They did a thorough job and I received my full security deposit refund. My unit was on the 2nd floor and they had no problems with access. Arrived on time and charged the quoted amount.
Description of Work: Vacuumed and steam cleaned carpets in 2 BR condo. Included bedrooms, living room and dining room. Unit was on 2nd floor (3rd floor up from parking lot).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Action Carpet & Upholstry Cleaning
Than You so much for the honest report! Much appreciated! Dean/Action

Jon H.
04/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The service tech, Dean, arrived promptly as scheduled for both appointments, the tile and the carpet. In both cases he took a look at the work to be done and quoted a very good estimate up front. We agreed, and he went to work. On the tile, he finished the job, checked it out, and decided that it wasn't yet clean enough - so he did it AGAIN without charging us an extra cent. On the carpet, he did an amazing job in a short amount of time. He removed foot / body lotion, pet urine, dried food and drink spills and who knows what else from a carpet made filthy and very smelly by a former tenant. I was sincerely blown away by the results. Action gets my highest recommendation - I'd give them an A+ if this site would let me.
Description of Work: Steam cleaned 300sf of kitchen tile with off-white grout, $150.00. Steam cleaned carpets in 2 rooms, including one room whose carpet I thought might not be salvageable, $120.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Action Carpet & Upholstry Cleaning
[member name removed]; Thank you for your kind and encouraging words. My goal is to completely satisfy the customer. I look forward to serving your family again. Sincerely, Dean Adams ACTION Carpet Clean

Louie A.
01/2013
5.0
carpet cleaners
  + -1 more
Dean from Action Carpet and Upholstery always, arrives on time with "like-new" equipment. He has a professional attitude and manner. He is steady and a solid, grounded owner and worker.
Description of Work: Rugs and carpets cleaned, disinfected thoroughly. Auto carpets also cleaned to our standard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Merle L.
12/2011
5.0
carpet cleaners
  + -1 more
Initially it was hard to schedule the service. He gave me a date which was further out than I wanted. I called him back several days later to confirm and did not hear back from him until the night before he planned to come. Not good communications. I had already scheduled someone else but decided to let him do the job. Once on-site, he did a fine job cleaning the rugs. The carpets were damp when he left but he let us keep the industrial fan for several days so we could make sure the rugs were dry. he returned the area rug within 3 days. The work was excellent but the communications were problemmatic. Make sure you pin him down on a date and time, and ask for a call back if uncertain.
Description of Work: Cleaned carpet in 3 large rooms and 2 area rugs. Took one of the area rugs back to his shop so he could clean and dry it there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$199

Cindy B.
06/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Happy with Results !
Description of Work: Cleaned carpet through out house extremely dirty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Response from Action Carpet & Upholstry Cleaning
Thank You for your kind words

Martin T.
02/2011
5.0
carpet cleaners
  + -1 more
The job was excellent. He showed up on time and did a great job. He charged a reasonable price. I would absolutely use him again.
Description of Work: I used Action Carpet & Upholstery Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Marietta B.
01/2011
5.0
carpet cleaners
  + -1 more
When I called I gave him specifics: He would not have to move any furniture, a rug and a carpet upstairs and a rug downstairs; no major spots-just high traffic and normal dirt; exactly where I lived and specifics how to get there. He did not require the room or rug size. On the phone he estimated $89, but I told him I was OK with him checking out the rugs/carpets before settling on a price. He was able to come the same day and was right on time. He looked at the rugs/carpet and verified that $89 would be the charge. He worked quickly and quietly. As he finished I pointed out an area of about 4ft by 3ft that still needed more cleaning (the light had been off). He checked it out and courteously recleaned the area. The entire job was done to my satisfaction, and the rugs dried very quickly. I was happy with the service and will use him again.
Description of Work: He cleaned two area rugs and a bedroom carpet. He used a truck mounted cleaner. I think it was steam cleaned, but I'm not sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Merle L.
06/2010
5.0
carpet cleaners
  + -1 more
The price was very reasonable. He was very nice and accommodating. It was a good value. I would use him again.
Description of Work: I used Action Carpet & Upholstery Cleaning to clean the house rugs that are attached to the floor. He also cleaned an area rug. It didn't dry completely and he took it back to his facility and dried it. He brought it back the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Becky B.
11/2008
5.0
carpet cleaners
  + -1 more
I have had a lot of guests and events in our home and no one has given our carpet the attention that Action Carpet & Upholstery has given. Dean is a very meticulous person and takes pride in the quality of his work. When we had our carpet replaced about 11 years ago, the carpet layer was surprised how clean it was underneath the carpet pad!! I won't use anyone else but Dean for our carpets.
Description of Work: I have Action Carpet & Upholstery take care of our carpet (2500 square foot home) on a regular basis, for the last 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

    Contact information

    806 Corcoran Ave, Santa Cruz, CA 95062

    actioncleanworx.net

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Oriental Rug Cleaning,
    Carpet Sales and Installation,
    Buffing and Polishing,
    Ceramic Tile

    FAQ

    Action Carpet & Upholstry Cleaning is currently rated 5 overall out of 5.
    Action Carpet & Upholstry Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Action Carpet & Upholstry Cleaning offers free project estimates.
    Yes, Action Carpet & Upholstry Cleaning offers eco-friendly accreditations.
    No, Action Carpet & Upholstry Cleaning does not offer a senior discount.
    Yes, Action Carpet & Upholstry Cleaning offers emergency services.
    No, Action Carpet & Upholstry Cleaning does not offer warranties.
    Action Carpet & Upholstry Cleaning offers the following services: All carpet cleaning, upholstery cleaning, tile maintenance, odor control, carpet repair, hardwood floor maintenance, flood dry-out.

    Contact information

    806 Corcoran Ave, Santa Cruz, CA 95062

    actioncleanworx.net