Better Buy Pool Supply

We have experienced very inconsistent service at the Pasadena location. The service personnel have been changed four times within the past year, and each transition caused delays as new staff took time to get up to speed. Additionally, one of the two pools has not been properly maintained for several weeks.

Good service

Scott responded within 5 minutes. He came totally prepared with the right parts for my specific heater unit. Was able to fix it within 15 minutes. Excellent service! Can highly recommend them.

A man named Scott Berggren did the work for us he was very professional and pleasant. The work was done in a timely manner. We are very happy with the service we received.

The tech got my pool heater going

i am happy with results

Very efficient, hands on by the owner, careful with installation and took old heater and left everything clean afterwards. Would highly recommend them

Very nice

Quick, easy, friendly

Scott was very friendly, professional, and efficient.

Scott was very informative and his knowledge of the problem and his ability to fix the problem was outstanding. Would highly recommend him to anyone.

I hired Scott to fix our pool heater. He is very honest and charged me a very reasonable rate to replace the circuit board. He was also able to get our solar heater working again and helped troubleshoot an issue with our dirty pool filter. Highly recommended!

he was right to the point and i am waiting for istallation.

Scott is amazing, delivered on everything and did a great job. Very friendly and easy to work with.

Just had Scott review my pool equipment. He gave me an honest opinion of the state of it and fixed my electrical heater problem. He seemed very knowledgeable and I would use his services again.

Scott just came out to service my pool heater, which wasn't working. My pool man said he didn't know why the heater wasn't working and to call a professional. I have been paying my poolman to clean my pool filter every other month. Scott came out and in seconds diagnosed that the pool filter was very dirty, needed cleaning and that's why the pool heater wasn't working. In less than 1/2 an hour he cleaned the filter and had the heater up and running! Obviously, I need a new poolman! Another plus: Scott came out and then gave me the estimate, vs. 2 other firms, which both mentioned $$ up front before coming out and assessing the situation. One of these companies quoted $430 to come out and repair the heater, sight unseen - unbelievable! Scott is professional, reliable and extremely honest. When I need pool work, he's the one I am turning to, without a doubt. Thanks so much, Scott!

Scott was easy to work with he was excellent in communication always called and updated me on what he was going to do he was always on time and his work was excellent I would recommend him to anyone who needs pool work

Great experience. Highly responsive. They replaced my heater, pump & filter. The price was fair, the job was done when promised and was done well.

It was a very good experience. While there were some delays, the staff kept me up to date, and the job was done efficiently.

I received awesome work And am grateful for the Quality and timely manner it was done. I will continue to reach out when in need.

Not dependable, poor work ethic, the job is 3 month past the due date and I cant trust him to come do the work....

They did a great job! And fast! They installed a pool heater, pump and filter. Thanks guys!

My pool heater was over 30 years old and peripheral issues needed to be resolved before we could install a new one. The integrity of the gas line needed to be determined and better by pool immediately turned off the gas, and determined that there was no problem with the gas line. In doing this they Eliminated the potential for gas line replacement, which needed to be done prior to purchasing a new pool heater. The other company that came to give me an estimate did not react properly and left me with unanswered questions, thatâ s preventing me from doing business with them.

N/a

NOPE