Chem Dry Solutions

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They used a good product that didn't leave a strong chemical smell or anything. They got rid of all the spots. They were quick, nice, and good in every respect.

It went very well.

Chem Dry Solutions answered the phone when I first called, answered all my questions satisfactorily, and were able to give expert advice about eliminating cat urine smells. In addition, they were able to schedule an appointment for within a few days. On the day of the service, the technician called me ahead of time (since I already moved out of the place where the work took place), was very prompt in arrival time, evaluated the situation, and sprayed the areas that he found and/or suspected needed treating. The treatment was a great success (all the cat urine smells were eliminated).

I have used ChemDry Solutions in Santa Clara for many years for regular carpet cleaning. I have always been very pleased with them and the work they perform. A few weeks ago, an accidental cut caused a trail of blood droplets across our 4 year old off-white carpet in our bedroom. We did not see them right away, so consequently didn't treat them when they were still moist and somewhat easier to remove. I called Chem Dry and they came out one day and the technician spent about 1 1/2 hours working on the stains. He was disappointed in the result -- as was I. Not long after he left, the manager called me and said they'd like to try another method. The Tech came again and spent 2 hours -- doing hand work only -- to work on the stains. I am very pleased to say that they are gone! He did an excellent job. A word of caution -- if you have a situation with a stain like this -- it is best to call a professional to deal with it rather than do it yourself. I used a product that I use for small spots and feel I probably did more to set the stain than get rid of it. I also called the company that I purchased the carpet from and they also recommended Chem Dry.

I was very pleased. The dining room had some wear and they made it look better than the last service provider. I was especially pleased with how fast it dried. The whole experience was really great.

When I called I was informed about the price and scheduled for two days later. The person came on time, asked if there were any areas he needed to pay more attention to and did and extremely thorough job, taking the time he needed to complete it, all being courteous and professional.

The first time they did a real good job. The second time I used them they didn't do as good. I'd give them an A the first time and B the second time. But the guy who did it the second time isn't there anymore, so I'm calling them again.

They did an extremely good job. What I like about them is that they use a chemical extraction & the carpet dries fast. They are professional & really got my carpet clean. I've used them before & I'll use them again. I would highly recommend them.