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Arnold's Kitchen and Baths

Founded 2000 • With Angi since March 2010

5.0

(3) Verified Reviews

Business Details

Phone Number

Address

779 Orkney Ave

Santa Clara, CA 95054

Description

Arnold's Custom Homes, Kitchens & Bath is a company that has a competitive edge over larger companies where the quality of work is diminished since the finer details of a project are overlooked. All projects are overseen by our general contractor, William Arnold from beginning to end as work is

Verified Reviews

A few reviews for this pro...
5.0

09/12/2013


Nicole M.

As inexperienced renovators, we were pleased with the level of attention and professionalism that Bill displayed for us and our project. He helped us at each stage, from help with redesigning the kitchen configuration to quickly sending out one of his guys over a weekend to fix a small problem after we moved into the space. We had interviewed other contractors for bids, and Arnold's was least expensive of the options. However, he also most impressed us with his thoroughness during his assessment of our space and we felt like he had a great deal of experience to do the best job. Since we were waiting to move into our new house until the kitchen renovation was complete, we ordered as much as we could up front and the work proceeded fairly quickly. There were some minor delays, but overall, the work was completed in an acceptable time frame. The project remained on budget, with Bill working to find ways to save money where needed. Bill's workers were very polite, hardworking and considerate, and everyone was always willing to answer my questions (in a way that didn't feel condescending at all!). Again, all of the subcontractors were also professional and did excellent work. We were so pleased with the work of Arnold's Kitchens and Baths that we had them do a small bathroom renovation and will likely call on them to renovate our other two bathrooms as well.

Description of Work
After purchasing a new townhouse, we had the kitchen completely gutted and rebuilt, including moving of plumbing and running a gas line to replace an electric stove. New drywall, cabinets installed, quartz counter/backsplace, recessed LED lighting, under cabinet lighting, tile flooring, and all appliances installed. We used Bill's suggestions for subcontractors (for painting, tile work, and counter cutter) and were completely happy with all of these providers.

Category home remodeling

5.0

03/19/2013


Elizabeth E.

Bottom line: The project was done on-budget, on-schedule and we LOVE it! We have built several homes in the past (but have never done a remodel) and Bill and his guys are just great. We got three bids and Bill's quote was the most reasonable in price, schedule, and detailed information. We had a few minor change orders but the charges were very reasonable. The addition of a warming drawer and also the new lights required adding two unplanned circuits to our electrical panel, fortunately there was room. Bill's crew isolated our kitchen from the rest of the house every day, keeping dust infiltration down to a minimum. They spent the last half hour or so of every day cleaning up so that we could use what useable space there was in the kitchen every evening. After only a couple days, demolition was complete and rebuilding started. We were surprised at the speed of the remodel. Because so much of the purchasing was done ahead of time, Bill's crew was able to move rapidly with the rebuilding. We could see great progress every single day.

Description of Work
We remodeled our 1980's kitchen by: replacing our tile counter tops with quartz slabs fabricating a new larger island that includes a warming drawer replacing an island cooktop with a free-standing range that is now located on an exterior wall (which required moving appliances) replacing about 1/3 of the old cabinets with new custom-builts installing new overhead and under-cabinet lighting replacing all of our appliances, which we purchased separately for about $20K (included in the $40K total) and Bill's crew installed. We did not change the existing tile floor To keep your project on-schedule it is important to order the appliances early so that they all are available at the end of the project. We bought our appliances at the end of November and had the retailer hold them for us until mid-Feb. One surprise was that the man-made quartz counter top slabs could have had a three month lead time but with Bill's help we were able to expedite delivery so the project was not delayed. Another surprise was the cost of custom-built cabinets. The cost for our project was partly justified because the color/finish of the new cabinets needed to match the old cabinets that were kept. The new cabinets were a great match and of much higher quality but if we were to replace ALL of our cabinets, we would have used modular cabinets and saved a lot of $.

Category home remodeling

5.0

11/04/2011


Ronald S.

Had ordered most items several weeks in advance so knew what was going in prior to contract. Chose this contractor based on discussions about how he would do things and when he was using specialists. Paid top dollar and expected top dollar. Work was done well throughout. I had a clear contract and actually reworked some of the legalize my work attorney recommended we change without a fight. Also had a clear and fair payment schedule. I was able to go home everyday at lunch to ask/answer questions and that really helps avoid mis-understandings and allows minor choices to be made without holding things up. I really believe that is key to having a project work well for both client and contractor. Several of the items showed up late including the tub which tended to make their work space out a bit. Had a minor glitch where the tile supplier didn't deliver the requested amount of one of the tiles, but I was able to get the extras in just a couple of days. The biggest mess was the faucet hardware. They were the last things to arrive and then the sample I was shown at the plumbing store turned out to have a misprinted manufacturer finish code number and name - what we got was not what we wanted. Store and Manufacturer agreed easily to expedite the fix quickly, but even still that held up completion. Through all this the contractor stayed calm and fortunately so did I. Contractor's tile guy AcesTile owned by Travis did a really professional job on the tile. All the other work was done very well too, they cleaned up completely each day, and I didn't get any sneak billing surprises for work within the original scope. They made recommendations several times (occasionally even against what I asked for) based on experience and I took the majority of them and am glad about it. When I had strong preferences they accepted without a fight. All in all a very good experience with the usual several project surprises that come along. I would happily use them again or recommend them to friends and family. I'd happily use the tile guy for any tile project I had.

Description of Work
Full bathroom remodel of a small existing bathroom with upgrades to everything, but same basic layout. Switched tub to whirlpool tub with heater, filed walls and floors, upgraded Vanity cabinet. Can lights and upgraded fan, changed size of window to allow higher shower placement, replaced fairly modern toilet with 1.28 GPM toilet, new hardware throughout. Done with permits.

Category home remodeling

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, Check, PayPal
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Custom homes, remodeling of kitchen, baths & additions, plumbing, electrical & painting.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Arnold's Kitchen and Baths

    How is Arnold's Kitchen and Baths overall rated?

    Arnold's Kitchen and Baths is currently rated 5 overall out of 5.

    What payment options does Arnold's Kitchen and Baths provide

    Arnold's Kitchen and Baths accepts the following forms of payment: Visa, Check, PayPal

    Does Arnold's Kitchen and Baths offer free estimates?

    Yes, Arnold's Kitchen and Baths offers free project estimates.

    Does Arnold's Kitchen and Baths offer eco-friendly accreditations?

    No, Arnold's Kitchen and Baths does not offer eco-friendly accreditations.

    Does Arnold's Kitchen and Baths offer a senior discount?

    No, Arnold's Kitchen and Baths does not offer a senior discount.

    Are warranties offered by Arnold's Kitchen and Baths?

    Yes, Arnold's Kitchen and Baths offers warranties.

    What services does Arnold's Kitchen and Baths offer?

    Arnold's Kitchen and Baths offers the following services: Custom homes, remodeling of kitchen, baths & additions, plumbing, electrical & painting.