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Builders Surplus Inc

Window Glass - Install or Replace, Mirrors - Install or Replace, Glass Shower Door or Enclosure Installation,

About us

50 employees. Since 1969, Builder’s Surplus remains a family owned and operated business founded by Daryl Drake. Starting with just one warehouse plus our huge parking lot, we housed our own outdoor market chock full of overstocks and closeouts. Customers arrived from far and wide to take advantage of our great prices and variety of goods. Additional payment option: debit cards.

Business highlights

55 years of experience

Services we offer

In stock kitchen and bathroom cabinets, and bathroom mirrors. All cabinet choices are fully assembled and most are made in USA. Remodeling kitchen/bathrooms., countertops

Amenities

Free Estimates

Yes

Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Paul S.
Jun 2015
5.0
Yes, I recommend this pro
$1,475
I needed to replace a 72" double sink bathroom cabinet. Builders Surplus had a large selection and I found one that was just right. Since I had read the negative reviews, I was cautious but found that to be unfounded. The transaction was handled .I needed to replace a 72" double sink bathroom cabinet with something that would be an upgrade. Builders Surplus had a large selection and I found one that was just right. Since I had read the negative reviews, I was cautious but found that concern to be unfounded. The transaction was handled quickly and competently at the sales desk. I realized there are no returns and that you had to pay by cash, check, or debit card. That slowed me down a bit but I was comfortable with it in the end. I paid and took my receipt to the loading area to examine my new cabinet where Andre helped me. I noticed that the grain and stain looked odd on one of the four cabinet doors. Andre immediately removed the door and replaced it with one that was absolutely perfect. He went far above what I expected. I am very pleased with my purchase and recommend the company highly.

Mark I.
May 2013
4.0
Yes, I recommend this pro
I was looking for a vanity to fit in my bathroom. My bathroom is small so I was looking for a smaller vanity. They have lots of vanities in stock and you can see all their inventory. They have a nice selection and overall their items seem to be a pretty decent quality. They are not great quality, but you are not paying for great quality. Their showroom is pretty big and is worth checking out if you don't want to pay too much and don't want to wait a long time to order one. I would probably go there again if I was looking for a little bigger vanity and didn't want to pay too much. The have their items in stock so you can't customize things.

Dustin B.
Apr 2013
1.0
$1,000
All I can say is, save your money and go elsewhere. The selection is great, I'll give them that. And the prices are reasonable, but by no means so cheap as to make it so that you couldn't do as well elsewhere.
But, the service? Awful. Employees are uninformed on basic information and can barely tell "left from right." Managers are insanely rude. The return policy is basically once you leave the store, you're stuck with it, so be sure of what you get. In short it's the kind of place you'd spend $1000 and feel like you hate yourself for it afterwards.

Steven T.
Mar 2013
5.0
Yes, I recommend this pro
Overall experience was still very good and would recommend as they have various vanity styles and selection.

ANNE B.
Nov 2012
1.0
We had an issue with the stone once we got it home, it had cracked in two. I contaced them regarding the issue and they were unwilling to work with us to resolve the matter or take it back.

Patricia M.
Jul 2012
5.0
Yes, I recommend this pro
$600
Do know your color preference and bring a sample.

James C.
May 2012
5.0
Yes, I recommend this pro
$2,800
l

Edward J.
Jul 2010
5.0
Yes, I recommend this pro
$1,000
The company offers products at very good value, with a good selection. The one drawback is that all sales are final, but this is well advertised and you have to carefully inspect each product before leaving. That said, I am very happy with the purchases.

Cheryl S.
Aug 2009
5.0
Yes, I recommend this pro
$900
Shopping and buying experience was exceptional. The best thing about this place is the selection and prices. My doors were $20 a piece, - which I have not seen this particular type of standard door anywhere else. Area of the warehouse was in a nice part of town.
Response from Builders Surplus Inc

"Thank you for the nice review, I will share this with all of our members."


Kim S.
Jul 2009
5.0
Yes, I recommend this pro
$550
This is a building supply warehouse where we found a bathroom vanity with matching large solid wood mirror in a huury. they were available on site for a reasonable price, and the quality was a higher end home depot/Lowe's. They have a great inventory and we needed the items in a hurry for project that got going faster than we had planned.
Response from Builders Surplus Inc

"Thank you for the nice review, we try hard to offer quality products at a good price."


Jonathan T.
Mar 2009
1.0
$500
We purchased a vanity and countertop. These items remained in their boxes until installation two months later. The countertop was not the white on white (I think ultrawhite) as we made very clear at their counter. We walked the salesperson to both floor samples quite specifically to get the colors right since they were part of two different displays. My wife called Builders Surplus and was told there were no exchanges. "It's been too long. Maybe if you purchased it last week," the manager said to my wife. My wife tried to explain this wasn't an exchange: we didn't get what we purchased at all. She said he seemed rude and unhelpful. I called to see what I could do. When I asked for the manager, he looked up the invoice and told me he had "helped" my wife. He spoke to me in an unpleasant fashion. I tried explaining the situation, and he told me I received the correct item, a white with tan streaks. I told him we wanted pure white, not the two tone, but simply refused to help. I let him know I'd be telling this story to Angie's List, and he hung up. The self-identified manager (Mr. Drake, I believe) was short, rude, and made no effort to be pleasant in tone or action. This is disgraceful treatment and would suggest people stay away from this type of hostile and combative business "manager."
Response from Builders Surplus Inc

"I'm sorry the purchase did not go as you had wished. You are correct in that we have a no return or exchange policy and we clearly post it around our sales counter. Miscommunication does happen on the sales floor occasionally but is quickly cleared up at the warehouse when all items are unboxed and inspected by the customers for damage and that they are getting the product they asked for. We will share your report with our management."


SHERRI K.
Sep 2005
5.0
Yes, I recommend this pro
$4,383
BUILDERS SURPLUS IS A VERY INEXPENSIVE PLACE TO PURCHASE QUALITY KITCHEN AND BATHROOM CABINETS. THE SERVICE IS GREAT, THE ASSOCIATES ARE VERY KNOWLEDGEABLE ABOUT THE PRODUCT AND THE PROPER MEASURING OF YOUR CABINETS. IT IS CONVENIENT AND I WOULD REFER THEM TO ANYONE WANTING A BEAUTIFUL KITCHEN OR BATHROOM.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Builders Surplus Inc is currently rated 1.0 overall out of 5.
Yes, Builders Surplus Inc offers free project estimates.
No, Builders Surplus Inc does not offer eco-friendly accreditations.
No, Builders Surplus Inc does not offer a senior discount.
No, Builders Surplus Inc does not offer emergency services.
No, Builders Surplus Inc does not offer warranties.

Contact Information

1800 E Dyer Rd, Santa Ana, CA 92705

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