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Baltic Iron Doors & Naddour's Ornamental Iron

Founded 1990 • With Angi since May 2011

4.1

(22) Verified Reviews

Business Details

Phone Number

Address

1221 E Warner Ave

Santa Ana, CA 92705

Description

We design, manufacture and install decorative wrought iron products to enhance the home. Our specialty is in providing high quality iron doors, staircase railing, balconies & wine cellar doors and have been manufacturing wrought iron products for multiple generations. We strive to offer new and

Verified Reviews

A few reviews for this pro...
1.0

08/13/2022


John S.

The lock mechanism on the high-end front door has failed multiple times. While the vendor has repaired it each time, the fact that it needs multiple repairs is ridiculous. I recommend you look for a lower-end company for which you would expect such issues or select another 'high-end' company. Buyer beware.

Description of Work
Custom wrought iron door and stair rail

Category decks

1.0

08/13/2022


John S.

While the door appears beautiful, we have had to have the lock mechanism repaired/replaced multiple times. This is unacceptable for a purportedly high-end door. Save your money or go elsewhere.

Description of Work
Custom wrought iron door

Category decks

1.0

03/08/2016


Dianna H.

Never received a call or message back. Still waiting. Guess they don't need the business.

Description of Work
Requested a quote on 2/27/16 via Aggies's List message system and never received a response back to date.

Category doors

5.0

07/22/2015


Marlene S.

Description of Work
Built and installed new front entry doors.They were superb in every way.

Category doors

5.0

11/05/2014


Denise B.

Their designs are very good, they deliver as promised, their measurements are well done, everybody was polite and they cleaned up after themselves. I would use them again. They actually fabricate on sight.

Description of Work
We used Baltic Iron Doors & Naddour's Ornamental Iron.

Category doors

1.0

06/04/2014


Steve M.

I was contacted by Ed, who gave me his sales pitch about how Naddour's does it better than everyone else. He invited me to come see the manufacturing process, and he explained that their doors are much more expensive than others because of their quality, and that they stand behind their product like no other. So I scheduled a meeting with him at my home at noon on a Wednesday, which meant that I had to come home from work to meet him there. After his whole sales pitch on the phone about how well they take care of the customer and how their product is superior to all others, Mr. Ed never showed up! You get one chance to make a first impression... good job, Ed!

Description of Work
I was interested in a wrought iron entry door, so I spoke with Ed on the phone. We set an appointment and he never showed up.

Category wrought iron

5.0

06/24/2013


anna P.

good but very heavy and should probably let them install if they will. Beautiful door and window nothing locally comes close to comparing with the look and quality

Description of Work
entry door and window

Category replacement windows, doors

5.0

06/12/2013


Donna W.

They were great and had excellent customer service and were always very professional.

Description of Work
They built my front gate to my home.

Category wrought iron, driveway gates

4.0

01/31/2013


Jimmy C.

George is a great designer to work with. He understood exactly what I was looking for in my front door, gates, and balcony railing designs. The initial product was kind of rough on the welding areas. I had to have them to grind the welding areas to improve the over finish product. Unfortunately they already zinc coated the gates so they just re painted the grind section. I had hope they would have re zinc coated the gate since this is there mistake. The installation went accordingly except the worker speaks little English and they need to be more carefully on installing the product. They made a lot of small scratches on my gates but they touched up the problem areas when they were finish with the project. However I notice some areas that needs to be touched up after they left since it dark by they they finish the work. Luckily they provided me with some touch up paint. I would suggest going to the factory to inspect there work in progress since it highly recommended by George. Make sure you inspect the work in details before they come and install the product to make it a lot smoother process. When I visited the factory I had found couple of problem areas that needs to be rework. George had assured me that they have address the poor welding quality and this kinds of issue should not happen again. If you are thinking about a new door make sure you have someone who can do the finishing work since they don't. Other than that the product seems to be superior to other local iron doors manufacturer since I already visited 2 other manufacturers.

Description of Work
Good product with high pricing

Category decks, wrought iron, doors

5.0

07/05/2012


Dennis W.

It was great quality, they were on time, and had excellent communication.

Description of Work
I used Baltic Iron Doors & Naddour's Ornamental Iron to install a rail on our outdoor steps.

Category wrought iron

5.0

04/25/2012


mihaela C.

He was very prompt and prepared. He was professional and communicated well. He was very responsive.

Description of Work
He came out to give me an estimate on an iron door and an iron banister.

Category doors

5.0

03/29/2012


Jeremy W.

They did a good job. I would use them again in the future.

Description of Work
I had Baltic Iron Doors & Naddour's Ornamental Iron to install a Bartlett storm door for me.

Category doors

4.0

11/02/2011


Richard E.

The man who owns the company came out and installed it. He did a good job. I would refer his service to my friends and family. I would say that he did a beautiful job ,and the price was reasonable.

Description of Work
Baltic Iron Doors & Naddour's Ornamental Iron installed railings on my back patio yesterday.

Category wrought iron

4.0

09/16/2011


Cynthia K.

I found the provider on Angie's List and she was listed under iron. I called to get a price on an iron and glass door but she does not handle that type of work.

Description of Work
None because the provider does not handle iron doors.

Category wrought iron

4.0

06/02/2011


John A.

Their doors are of a good quality. I didn’t have any issues with this company, and I thought their customer service was very good.

Description of Work
They shipped a door to me across country.

Category wrought iron, doors

5.0

06/02/2011


Mike C.

They were quick to respond, and they gave me some good feedback. However, I didn’t find what I was looking for in their samples so I haven’t ordered anything from them.

Description of Work
I contacted them and they sent me some samples.

Category wrought iron, doors

5.0

06/01/2011


Mark B.

Their website is very informational and full of ideas. They offered a Free E-Book titled and quot;Ten Things You Need To Know Before Hiring A Custom Iron Contractorand quot;. I submitted a request for the ebook and promptly received it. It was very helpful, sound advice when hiring any contractor. Yes, we will contact them for a quote when we get closer to doing the project, which may be a few years away. So, no work has been done at this time, just information.

Description of Work
We are in the "getting ideas" stage for future rebuilding our deck.

Category decks, wrought iron

5.0

05/31/2011


DEBRA B.

It was fine. We had a huge remodel and this was another addition we thought we wanted to do, but then realized we didn’t have the money to do it. They gave us more of a competitive quote than another company we had spoken to did. They had a whole photo book of jobs they had done and it looked pretty impressive.

Description of Work
We received a quote from them.

Category wrought iron

5.0

05/31/2011


Rimas B.

Description of Work
There was some communication back and forth and then I had asked some additional questions and then never heard, after I tried to contact them again.

Category driveway gates

Service Provider Response

Hello, Thanks for the feedback, we added another receptionist to make sure that we get to all the phone calls during business hours. Looking forward to speaking to you soon.
5.0

05/31/2011


sima F.

Description of Work
They repaired our existing gate and did some other work. It worked out fine. The company showed up on time and everything went fine and worked out very well with them.

Category wrought iron, driveway gates

4.0

05/31/2011


ken B.

Description of Work
They gave me a quote in 2007 for some custom fence and gate work. They were courteous and professional and responded on time. The prices were way out of whack though. I was impressed with some of their design work.

Category driveway gates

Service Provider Response

Hello, We take great pride in offering high quality wrought iron and guarantee to provide the best value for the money on all my product line. We believe that our products should be made and sold the same way as if we are putting in our own home, which means many steps are added to ensure great quality of presentation and durability. Example exterior wrought iron is recommended to be zinc metalized which will double or triple the lifetime of the metal and finish; this does come at the additional cost of roughly 10% more, though well worth the upfront investment so you don't pay 100% when it needs to be replaced had it not have the treatment. This is one of many step that we take and like to explain the details of. With great pride,we design,fabricate and install each project as if it is our own, and I look forward to sharing a very informative factory tour in our santa ana facility which highlights all the quality features of our products. No one should by a car without test driving it, nor should you buy wrought iron without touring the fabrication facility to see actual work in production. Thanks for taking the time to fill a report on us, and for bringing me a smile for remembering us 4 years after briefly discussed your gates. Elyas Naddour Iron Baltic Iron Doors
5.0

05/31/2011


Michael M.

Description of Work
Naddour's Ornamental Iron did an excellent job.

Category wrought iron, driveway gates

Service Provider Response

Thanks for sharing your experience with us for the beautiful staircase remodel by adding the custom Tuscany style wrought iron railing. I still review photos of the remodel and WOW what a difference. It truly was my privilege to work in your home and creat the elegant stairway for your entrance. Thanks to you and many regards to Eve. Elyas

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    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    MasterCard, American Express, Discover, Check, Visa
    Warranties
    Yes

    Services Offered

    Wrought iron design, manufacture & installation - doors, railings, gates, wine cellar doors, balconies

    Services Not Offered

    Wood doors. Wood staircase. Iron supply. Repair calls. Furniture. Welding services. Commercial grade products.Security bars. Fences. Simple gates and products.

    Frequently Asked Questions & Answers about Baltic Iron Doors & Naddour's Ornamental Iron

    How is Baltic Iron Doors & Naddour's Ornamental Iron overall rated?

    Baltic Iron Doors & Naddour's Ornamental Iron is currently rated 4.1 overall out of 5.

    What days are Baltic Iron Doors & Naddour's Ornamental Iron open?

    Baltic Iron Doors & Naddour's Ornamental Iron is open:

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    What payment options does Baltic Iron Doors & Naddour's Ornamental Iron provide

    Baltic Iron Doors & Naddour's Ornamental Iron accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa

    Does Baltic Iron Doors & Naddour's Ornamental Iron offer free estimates?

    Yes, Baltic Iron Doors & Naddour's Ornamental Iron offers free project estimates.

    Does Baltic Iron Doors & Naddour's Ornamental Iron offer eco-friendly accreditations?

    No, Baltic Iron Doors & Naddour's Ornamental Iron does not offer eco-friendly accreditations.

    Are warranties offered by Baltic Iron Doors & Naddour's Ornamental Iron?

    Yes, Baltic Iron Doors & Naddour's Ornamental Iron offers warranties.

    What services does Baltic Iron Doors & Naddour's Ornamental Iron offer?

    Baltic Iron Doors & Naddour's Ornamental Iron offers the following services: Wrought iron design, manufacture & installation - doors, railings, gates, wine cellar doors, balconies

    Are there any services Baltic Iron Doors & Naddour's Ornamental Iron does not offer?

    Wood doors. Wood staircase. Iron supply. Repair calls. Furniture. Welding services. Commercial grade products.Security bars. Fences. Simple gates and products.