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AMERICAN ALARM SYSTEMS, INC.

Home Security Systems, Home Automation, Computer Repair

About us

Established in 1958, we are a local family owned and operated company with our own central station, right here in Southern California! Our employees have been with us for an average of 20 years+ and are professionally trained to assist you with your requirements. Call us today for special promotions and please mention Angie's List to receive a free gift!

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

We install and monitor Residential & Commercial Security Alarms, Fire Alarms, Access Control, Closed Circuit Cameras (CCTV), Evacuation systems, Personal safety devices, Intercoms, Home automation and many more. We have our own in house central station with our trained professional ready to take your call.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.3
responsiveness
4.7
punctuality
4.8
Showing 1-5 of 5 reviews

DEVI V.
09/2008
5.0
home security systems
  + -1 more
They are just really great. I was happy to have them doing the work. The installers were very professional and understanding. They did excellent work and completed it in a timely manner.
Description of Work: They installed a new alarm system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RU-LI K.
10/2006
2.0
home security systems
  + -1 more
Called the first time and left message. Got a message from Jessica to call back. Called Jessica and had to explain again what I was looking for. Without asking for details of the equipment (sensors) that we were thinking of, she gave an estimate for the installation. She did not offer to visit our house or to explain their capabilities. We did not go with them because we were not comfortable with their estimate and their lack of interest.
Description of Work: Our alarm system no longer works. We are installation new windows. We need an estimate for installing the new alarm system including re-wiring, and monitoring.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0


Response from AMERICAN ALARM SYSTEMS, INC.
AMERICAN ALARM SYSTEMS IS SURPRISED AT THE MEMBER'S COMMENTS AND DO APOLOGIZE IF HE FEELS WE DID NOT PROVIDE THE SERVICE HE EXPECTED. SINCE 1958, AMERICAN ALARMS HAS MADE CUSTOMER SERVICE AND QUALITY CONTROL OUR HIGHEST PRIORITIES. ON 10/4/06, WE RECEIVED A CALL FROM THE MEMBER AND OUR SALES REPRESENTATIVE, JESSICA, CALLED BACK THAT DAY. SHE SPOKE WITH THE MEMBER'S DAUGHTER AND SHE SAID SHE WOULD RELAY THE MESSAGE TO CALL BACK. THE INITIAL INFORMATION THAT WAS GIVEN TO OUR COMPANY WAS TO TAKE-OVER AN EXISTING HONEYWELL SYSTEM. LATER THE MEMBER WANTED A QUOTE ON A NEW SYSTEM. AMERICAN ALARM SYSTEMS HAS BEEN IN BUSINESS SINCE 1958 AND OUR STAFF HAS EXTENSIVE KNOWLEDGE OF ALARM SYSTEMS. THIS KNOWLEDGE ENABLES US TO GIVE OUR POTENTIAL CUSTOMERS AN ESTIMATE OF THE PRICING BEFORE WE GO ANY FURTHER. WE BELIEVE IT IS IMPORTANT TO PROVIDE THIS ESTIMATE, SO THAT YOU HAVE A REALISTIC IDEA OF WHAT THE COST COULD BE. WE THEN PROCEED TO SCHEDULE A TIME WITH YOU TO LOOK AT THE LOCATION, AND THEN GIVE YOU THE EXACT PRICING. WE ARE VERY INTERESTED IN NEEDS OF OUR CLIENTS AND THAT IS WHY AMERICAN ALARMS CONTINUES TO BE RECOGNIZED AS A LEADER IN THE INDUSTRY. PLEASE VISIT OUR SITE FOR MORE INFORMATION: WWW.800AMALARM.COM

SUSAN W.
06/2006
5.0
home security systems
  + -1 more
Very good. They were able to do this to my special requests, and mixed wired and wireless alarms depending on which window (most won't do this, and push wireless because it is easier and cheaper). Or, some only do wired, and this leaves some windows not protected if they can not be wired). They are very responsive to any problems, and will call immediately if anything goes off.
Description of Work: Installed alarm system, continues to monitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

DAVID D.
10/2005
4.0
home security systems
  + -1 more
GOOD COMPANY WHO HAS A BROAD TRAVEL RANGE THROUGHOUT THE SOUTHERN CALIFORINA AREA. BASED IN SANTA ANA THEY HAD AN EXCELLENT RESPONSE TIME. THE EMPLOYEES WERE PROFESSIONAL.
Description of Work: INSTALL ALARM SYSTEM INTERIOR AND EXTERIOR WITH MOTION DETECTORS AND DOOR CONTACTS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

JAY M.
08/2005
5.0
home security systems
  + -1 more
THEY WERE EXCELLENT. THEY ARE RESPONSIVE. THEY ARE ALSO REASONABLY PRICED. I AM NOT ARBITRARY, I'M NOT SURE WHY, I GIVE THEM A 'B' ON RATING.
Description of Work: INSTALLING NEW SENSORS. ALSO A MONTHLY ALARM SERVICE, GOING TO THEM AND THE POLICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

    Contact information

    1101 S GRAND AVE STE G, Santa Ana, CA 92705

    www.800amalarm.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Computer Repair

    FAQ

    AMERICAN ALARM SYSTEMS, INC. is currently rated 4.6 overall out of 5.
    AMERICAN ALARM SYSTEMS, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, AMERICAN ALARM SYSTEMS, INC. offers free project estimates.
    No, AMERICAN ALARM SYSTEMS, INC. does not offer eco-friendly accreditations.
    No, AMERICAN ALARM SYSTEMS, INC. does not offer a senior discount.
    Yes, AMERICAN ALARM SYSTEMS, INC. offers emergency services.
    No, AMERICAN ALARM SYSTEMS, INC. does not offer warranties.
    AMERICAN ALARM SYSTEMS, INC. offers the following services: We install and monitor Residential & Commercial Security Alarms, Fire Alarms, Access Control, Closed Circuit Cameras (CCTV), Evacuation systems, Personal safety devices, Intercoms, Home automation and many more. We have our own in house central station with our trained professional ready to take your call.

    Contact information

    1101 S GRAND AVE STE G, Santa Ana, CA 92705

    www.800amalarm.com