The Cleaning Authority

Really bad. They showed up way late and were supposed to have been gone no later than 4:00--still there at 5:30 and were working at a snail's pace.

They have good follow up and are efficient. They are always on time and they do a good job. I haven't had any issues with them and I would recommend them to others.

THIS WAS THE MOST UNPROFESSIONAL, SLOPPY HOUSECLEANING SERVICES I HAVE EVER SEEN. THE FIRST GROUP WHO CAME TO CLEAN DID A SLOPPY JOB, THEY USED VULGAR LANGUAGE IN SPEAKING TO EACH OTHER INSIDE MY HOME, AND WERE AN HOUR LATE TO BEGIN. I COMPLAINED TO THE OWNER WHO SENT A SECOND TEAM OUT A WEEK LATER. THIS SECOND TEAM INCLUDED ONE OF THE MEMBERS OF THE FIRST TEAM, AND I WAS APPALLED TO FIND HER CREATING EXCUSES FOR HER SUPERIOR ABOUT EVERY ITEM WITH WHICH I WAS DISSATISFIED. I STILL FELT THAT THE JOB THAT WAS COMPLETED AFTER THIS 2ND VISIT WAS UNSATISFACTORY. AGAIN, I PHONED THE OWNER, WHO AVOIDED MY CALLS FOR OVER A WEEK, BEFORE SENDING A 3RD TEAM IN. AFTER A 3RD ATTEMPT, I WAS SO DISGUSTED WITH THIS COMPANY AND THEIR LAZY ATTITUDE, AND POOR WORK ETHIC THAT I FIRED THEM. I WOULD NEVER RECOMMEND THIS COMPANY UNDER ANY CIRCUMSTANCES.

THEY ALWAYS SHOW UP ON THE SCHEDULED DAY AT THE SCHEDULED TIME. SHE COMES PREPARED TO WORK. SHE DOES NOT WASTE TIME. SHE IS A HARD AND THOROUGH WORKER.