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Ken's Carpets & Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

ADDITIONAL EMAIL: OFFICE@KENSCARPETS.COM

Business highlights

24 years of trusted experience

Services we offer

SELL & INSTALL HARDWOOD FLOORING, CARPET, LAMINATE FLOORING, CERAMIC, PORCELAIN & NATURAL STONE, RESILIENT FLOORING & AREA RUGS.

Services we don't offer

CARPET CLEANING.

Amenities

Senior Discount

ask for details



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-7 of 7 reviews

Marylou M.
05/2013
4.0
carpet installation, flooring contractor
  + 0 more
I liked Ken's carpet because they were not hard sell. They allowed me to take my time to make a decision and their installation was flawless.
Description of Work: Installed laminate tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Catherine V.
10/2010
5.0
carpet installation
  + -1 more
He is very, very nice and I would recommend him. I decided not to do the carpeting and go with hardwood floors. He was too expensive for my budget. He was extremely knowledgeable and very nice. I know they would do good work. He came on time and was professional. He went over a lot of different options. I would have paid that price for hardwood but not carpeting. He is not low end, but his products are good. He is rated the number one carpet place in this county. He takes time with you and is friendly.
Description of Work: I got an estimate from Ken's Carpets & Flooring for carpeting in a bedroom.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Marc D.
07/2010
1.0
flooring contractor
  + -1 more
Not well.
Description of Work: Ken measured floor and discussed flooring options after missing first apointment. Never followed through with estimate. I didn't follow up because I felt unsure about the service after a month with no follow through.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Carolyn F.
05/2010
5.0
flooring contractor
  + -1 more
Very good.
Description of Work: Very knowledgeable salesperson. He made a printout for my contractor of prices/size of laminate flooring and other materials i would need to put the laminate in my kitchen. Unfortunately, I did not buy the laminate from them( only the foam product that goes underneath and the wood moulding trim.) I ended up finding some leftover pergo from a remodeling job at a garage sale and saved a ton of $$!! I would go back to Kens Carpets, however , because I liked the service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHANA C.
09/2009
5.0
carpet installation, flooring contractor
  + 0 more
Ken is responsive, knows his stuff, and is a pleasure to deal with. His crews are considerate and clean, and they even remembered coming to the rental 5 years prior when I had lived there, and they delivered a wool carpet (my first purchase from Ken's) for the master bedroom. Overall, it went great.
Description of Work: I've used Ken's Carpets at least three times on two different homes. I posted the most recent date, and an aggregate of what I believe I've spent. His company re-carpeted two sets of stairs and a lower bedroom in my rental (looked sweet - got the sale done right away when I put it on the market), and received truck delivery on two carpets from my designer, and sold me excellent padding for underneath both in my own home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MOISES E.
11/2008
5.0
hardwood floor
  + -1 more
They are a very reliable company. They were very professional. They did a good job. Their price was fairly reasonable for the work they did. They did a nice job cleaning up after themselves.
Description of Work: I hired Ken's Carpets to replace about 850 square feet of hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

04/2007
5.0
flooring contractor
  + -1 more
I did not know what type of floor covering I wanted, Ken was able to help me by giving me a lot of useful information so that I could make an informed decision. I had been to other stores and all they wanted to do is to sell me their products without helping me. Ken was not pushy, and was genuinely trying to make sure that I would be happy with the product well after the sale. I chose to go with wood laminate flooring. The cost of the flooring and installation was surprisingly reasonable. The estimator that came to my home was very courteous and professional. I set up the appointment with Ken. I have a very busy work schedule and therefor had limited time window for the work to be done. The installers arrived on time, took out my old flooring, and installed my new flooring in record time, they were courteous and did a professional job. I will recommend Ken's Carpets and Flooring to all my family and friends.
Description of Work: Measured the rooms, removed the old flooring and installed my new laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

    Contact information

    1914 4th St., San Rafeal, CA 94901

    www.KensCarpets.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Marble and Granite,
    Window Treatments,
    Lighting,
    Interior Design and Decorating,
    Ceramic Tile,
    Cabinet Making

    FAQ

    Ken's Carpets & Flooring is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Ken's Carpets & Flooring accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Ken's Carpets & Flooring does not offer free project estimates.
    Yes, Ken's Carpets & Flooring offers eco-friendly accreditations.
    No, Ken's Carpets & Flooring does not offer a senior discount.
    No, Ken's Carpets & Flooring does not offer emergency services.
    No, Ken's Carpets & Flooring does not offer warranties.
    Ken's Carpets & Flooring offers the following services: SELL & INSTALL HARDWOOD FLOORING, CARPET, LAMINATE FLOORING, CERAMIC, PORCELAIN & NATURAL STONE, RESILIENT FLOORING & AREA RUGS.
    CARPET CLEANING.

    Contact information

    1914 4th St., San Rafeal, CA 94901

    www.KensCarpets.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM