SECURITY PACIFIC REAL ESTATE

This review is overdue but we've been so busy unpacking. We moved to the East Bay from Concord. We were looking for a house in the El Cerrito/Richmond Heights area. We bid on five houses and each time we were either backups and or we were getting beat out by cash. Something wasn't right. We had an agent from a popular local group but our agent was inflexible and didn't have a good strategy for the cash market. We also felt that the agent wasn't committed. So we asked around for referrals from friends and family and that's how we found Ken Rogai. Ken is an absolute professional with many connections in the area. We called him on a Thursday, he met us on Sunday and took us to open houses (something our other agent never did) and we bid on our current house the following Wednesday. That's 6 days from the day we contacted him - and we were in contract. He knew every agent at every open house. He was always greeted warmly and with the familiar tone of friends. These kinds of relationships go a long way in this business. Ken was a part of the process every step of the way, from the appraisal to signing papers, he never phoned it in. His past experience in the construction business was helpful to have when looking at houses. He really is a complete package and should we ever need to move again, he will be the one we call. He found us and more importantly, worked hard to get us the perfect house for our growing family. We love it and we love the neighborhood and we only regret not finding him sooner. Thanks, Ken!