Your Technology Support
About us
Everyday Tasks we can help with::: Buy, setup, and configure or extend your network and wireless. | Setup new computers, printers, and other devices. | Remove viruses and speed up your systems. | Setup and integrate your home stereo, TV, and gaming systems. | Help solve questions you have with all your technology. | Backing up your data and making sure you have a current backup. | Speed up your machines and/or preventative maintenance to prevent critical failures. | Making sure all your data is “in-sync” with all your devices. | Creative solutions to nagging issues that seem to have no resolution. | Your system, network, or Point of Sale is out of commission and you need immediate support. | Managing your infrastructure and keeping it running smoothly. | Streamlining and simplifying your technology to reduce overhead costs. | Supporting your staff in many ways so that problems and hiccups can be dealt with swiftly. | Work with main IT staff on issues that can not be supported remotely. | Help support local staff that have a hard time with technology and can not use remote support options. | Monthly checkups and testing of equipment. | Updates, upgrades, repair of software and hardware |
Business highlights
Services we offer
Audio / Video Setup and Troubleshooting Backup and Online Storage Business Support Cabling Computer Tune-up Custom Build and Gaming Machines Data Rescue and Recovery Game Console and Smart Device Setup and Help Hardware Failures, Upgrades, and Repair Mobile Device and Tablet Help
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
He checked the protections on my system to ensure they were up to date and working and did some updating and once again showed me what I can routinely do. As always, he never recommends I spend more than needed for my system and type of use. He wants the system protected but does not recommend purchasing things that will not make a difference. He never pushes products.
He explained the changes in access to maps and calendar from Google e-mail that were annoying me. They were the result of changes Google made without notifying users. I now know how to move from e-mail to calendar and maps and back as easily as possible.
He showed me how to manage some of my files to be more efficient.
In addition to addressing all issues on my list he looked at everything just to be sure all was working as expected and there were no problems.
We had planned for him to come to my home which is in the Santa Cruz Mountains just outside of Los Gatos but after his review of my issues list he said that the remote access system he uses would probably work. I said that I preferred to try remote access because it is more efficient. He said if it did not work or I did not like it, he would come to my home which he has done numerous times.
One of the reasons I always call Adrian is that beginning a number of years ago my connection to the internet was not usual. The major internet companies do not serve my neighborhood. I do not have a sight line to the southern sky so cannot use satellite. Adrian took the time to learn how my system works when others said we do not work on your type system. He did what was needed to solve my problems and ensure I had good service.
He has always been willing to travel to my home which is up a narrow, steep, winding road from highway 17; been prompt; communicated effectively; and took the time to help me understand what I needed to know.
He is an excellent communicator and focused on effective, courteous customer service. His charges are very reasonable.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.