JS General Construction Inc
About us
Additional Phone - (408) 377-7133.
Business highlights
35 years of experience
Services we offer
Decks, bench seating, bridges, fences and gates., landscape, lattice, retaining walls & bobcat work, trellis & arbor
Amenities
Free Estimates
Yes
Reviews
4.34 Reviews
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% | 
Showing 1-4 of 4 reviews
Michael W.
May 2015
unknown
Marleen M.
Jun 2013
These guys built a deck in record time and cleaned up after themselves.  I don't have any complaints about the workmanship.  
They are experts at IPE, an extremely hard wood that requires screws because it is too hard to use nails. They know how to work with this material. I have no complaints and felt the job went well.
They are experts at IPE, an extremely hard wood that requires screws because it is too hard to use nails. They know how to work with this material. I have no complaints and felt the job went well.
Rebecca S.
May 2011
I went to the Better Business Bureau to get these guys to fix this up. I would never recommend that group and would do everything I could to keep other people from losing money working with JS General Construction in San Mateo. It took a long time for us to get the Better Business Bureau to get them to come back out and do what they said they would do. I had interviewed a lot of people and gotten different estimates. They came in; this guy was an independent that had a fairly robust construction company that focuses on decks. We were looking for someone who could do a special brand of wood that is longer lasting then redwood and he was one of the few guys who could work with that wood. We had a design; had the deck basically mapped out. We had a blueprint, basically, of what was supposed to be done. He never showed up. His guys came in, they kind of put in what they wanted to put in. We had to have it corrected, virtually every other day. The owner was never available. Finally just to get them away from us, we just said get out. Then it became very obvious that the structure they ended up with completely ignored the designs that we had agreed to. What we were left with was really impractical for our needs. I tried to get them to come back and make some corrections but he never responded. So I finally had to go to the Better Business Bureau. When they got involved he finally responded. He and his crew came back and made some adjustments; they kind of corrected a couple of steps and that kind of stuff. Now, hopefully, he is out of my life forever. I don't ever want anybody to have to deal with these guys. And, they are an established construction group on San Mateo. I don't know if he just didn't like us, or what. I will absolutely not hire them in the future.
Response from JS General Construction Inc
"JS General Construction is a high quality, customer focused, local business. We pride ourselves on being responsive and listening to our customers needs. Every project is started with the same interactive process with an on-site walk through to assure design direction with expert precision: a full review, an outlined scope and work order submittal with full owner agreement on design, labor and materials. We base all projects on our clients' direction, and agreed design work order or professional blueprints to assure their understanding and satisfaction. The Member's Review is not a fair assessment of the agreed project and work. The following outlines a factual sequence of events/actions as recorded by our crew foreman and office manager. Our main intent, of this response is to relay the facts and clarify that we are meticulous on how we treat our customers and projects - our reputation and financial viability depends on it. That is why, after 28 years of business, our continued growth is based on our repeat and referred customers - our reputation and pride show in our thousands of beautiful projects. James Szewczak President JS General Construction P.O. BOX 620313 WOODSIDE, CA 94062 (650) 572 0606 [email protected] Sequence of the Project: • Request for bid on project occurred and the owner submitted a simple sketch "design" on a piece of paper, it was not architectural, CAD mapped or blueprint - simply a sketch drawn on a piece of paper. • Agreed work order was given and signed for by the owner. • Work was started by experience and professional construction crew - over 100 year of carpentry experience • Additional changes, redesigning the scope of the job, were laid out and agreed to by one of the owners (on site) while the other owner was out of town - there was no additional charge for the redesign/change to work order. • Work was restarted by experience and professional construction crew - over 100 year of carpentry experience • A third redesign (change) was requested by the owners, changing both the original agreed scope and the 2nd job scope (with no additional cost) - owner was informed that 3rd job scope change would result in added cost to project. • The owners refused to pay for 3rd job change, wanted the changes and work to be done for free and owner refused to pay for original and redesign work already completed. • Agreement was reached to complete the redesign (2nd job scope) and that the owner would only for the original agreed cost - job was completed May 2009. • After using the deck for one and half years , the homeowner filed a complaint with the Better Business Bureau in September 2010 for another deck redesign with no additional cost to them. • The Better Business Bureau contacted JS Construction some time later with complaint. • As soon as JS Construction was notified, it was offered to the homeowner via Better Business Bureau, work would be done for the additional deck redesign, but would have to be at the homeowners cost. • The submitted proposal, by JS Construction, was rejected by the owners because they did not want to pay for the 3rd redesign - instead wanted the 3rd design of the project for free."
Amy F.
Jan 2010
I have used them for 3 jobs now and I would recommend them highly.  They are excellent and are really fast.  They do wood deck and fence stuff.  They resolved the problem completely even though it was difficult to resolve.
Licensing
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FAQ
JS General Construction Inc is currently rated 4.3 overall out of 5.
Yes, JS General Construction Inc offers free project estimates.
No, JS General Construction Inc does not offer eco-friendly accreditations.
No, JS General Construction Inc does not offer a senior discount.
No, JS General Construction Inc does not offer emergency services.
No, JS General Construction Inc does not offer warranties.