Irving n KKelen is committed to excellence in every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
I am writing to formally report a case of fraud involving a contractor I engaged through Angi, who processed payment via Square under the name Irving & Kkelen.
We initially agreed on a crown molding installation project valued at approximately $600. During the discussion, the contractor demanded an upfront payment of $400 for materials, which I paid through Square (link to transaction: https://squareup.com/u/y0iPCBB6). He then asked for additional $200 for labor, which I denied, but subsequently agree to pay additional 100 on top of $600 upon job finish.
However, the contractor failed to show up to complete the work and merely left some materials at my residence without providing any purchase receipts or verification. When I attempted to follow up, he became hostile and verbally abusive, using racially charged language such as, Do you think $600 is enough to make me work? and Do you think Mexicans always work cheap? and "Don't messed up with Mexican".
This behavior is not only unprofessional but also potentially unlawful. Under California Civil Code § 1572, fraud includes the suggestion, as a fact, of that which is not true, by one who does not believe it to be true and a promise made without any intention of performing it. Additionally, collecting payment for services not rendered may constitute a violation of California Business and Professions Code § 7159.5, which prohibits home improvement contractors from demanding excessive or deceptive upfront payments and requires proper documentation, including written contracts and itemized receipts.
To date, the service has not been rendered, and multiple attempts to resolve this with the contractor have failed. I believe this transaction was executed in bad faith and constitutes fraudulent misrepresentation.
I am therefore requesting that Angi urgently investigate this matter and initiate a refund for the amount paid. I am prepared to provide supporting documentation, including correspondence, photos, and recordings, if needed for your review.
Thank you for your immediate attention to this issue. Please let me know the next steps and any additional information required.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
David B.
03/2025
5.0
Very personable and efficient. Assessed what job needed . Came up with two options for me to go with. Got over to HomeDepot and back finished up job. Well done
Rating Category
Rating out of 5
Abbygail R.
11/2021
5.0
My first time using the app. Irving was responsive, on-time and did great work. Would recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sam R.
05/2021
5.0
On time. Knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arthur A.
02/2021
4.5
He was prompt, professional and courteous.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$100
ed c.
02/2021
5.0
Irving did a great job communicating with me, both on the phone and over text. He let me know when he was running late and stayed well within his time estimate. I had a mail slot that I was trying to install and in the process of trying to do it myself, I cracked the stucco and created a hole that didn't fit the slot. Irving came and made my horrible mistakes go away. The mail slot looks awesome now and i just need to touch up the patched stucco now. I was hoping to get this done asap and Irving even came in the evening to take care of this quickly. Irving also cleaned up at the end, which was a nice touch.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$200
Contact information
58 W 38th Avenue, San Mateo, CA 94403
Service hours
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Service Categories
childproofing service,
pressure washer,
roof cleaner,
dryer vent cleaning service,
gutter cleaning service,
roofer,
holiday decorator,
screen repair company,
handyman service,
plumber,
window treatment service
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Irving n KKelen - Unlicensed Contractor accepts the following forms of payment: CreditCard