SAN DIEGO RAIN GUTTERS

Inaccurate information, poor communication & performance to date. San Diego Rain Gutters presents themselves as having higher level expertise and their literature shows lots of older tile roofs with gutters, implying they handle this with ease. In fact, they've twice now told us we have to go back to our roofer and ask for modifications. The first time, when the roofer pushed back SDRG wasn't able to support their argument (see below). The second time, the installer was already on site and had a new reason the job couldn't be done. Citing their claims of expertise, I said I counted on them to find a solution and perhaps he could call the office. The general manager (Matt) was pretty argumentative when he got on the phone and finally interrupted me so much that my husband had to ask him to let me finish. This was neither the service level nor the expertise we expected.

A+.

they did a great job all around professional and quality

Easy to work with and very helpful with colors and downspout placement

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It was installed as desired, at the price agreed.

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Bill Michalek runs a super customer service company. He is timely when showing for estimates. Delivers what he promises. I had a small job and there was a minimum service charge but it was all worth it because he returned to fix a problem later. I must emphasize here: The problem was not his fault and was an installation problem from another company. He did that as part of the overall charge. I also like the way Bill works toward innovative solutions with his customers.

Fabulous! They gave me a small window of time that the estimator would arrive, noon -12:30. How nice not waiting around 4 hours, only to have someone call at the last minute to let you know they would be late. The estimator arrived right on time 12:05. I explained what we thought we needed. He took measurements, discussed his recommendations and gave me the price. I said sign me up. They did not request a deposit. Someone called me a few days later (as promised) to schedule the installation. The installers showed up exactly on time. They were quick, cleaned up, did not trample on anything and did a beautiful, beautiful job. The colors are dark along the roof, and sand for the downspouts are a perfect match and blend nicely with the rest of the house.I could not have been more pleased and delighted with the process, price and workmanship.

It went well. They were very professional. They did some excellent problem solving and worked with the Board and the individual homeowners. The workmen noticed that the color we all agreed on was not quite right and that there was a better choice which they brought to the attention of the Board and their office. We were very pleased.
We've had no problems with the downspouts since they were installed. We'd use them again. The were recommended by our contractor. They were very responsive, unlike other gutter companies that we contacted.

Very friendly staff. Estimator was very helpful. Not the absolute cheapest, but close. Two of my neighbors also recently used them and were done on time no issues. Quality seems very good.

Phil performed the initial consultation and we scheduled a date a few weeks later. |All went well and we are happy with installation.

our house had no gutters when we bought it and we wanted seamless. Got quotes from many and quot;seamlessand quot; gutter companies in SD and they were not 100% seamless on the edges (seamless part went near the edge but the edges were these pre-fabricated L-shaped corners that are screwed onto the gutters making them look unattractive and also a huge weak spot).
Finally i found one thats 100% seamless and the best part was the cost was BARELY higher than the pre-fab corner companies! So glad I found SD Rain Gutters!!!
Highly recommend! Then, it got even better working with them.... I needed some sections brown and some sections white for covered patio. Also, patio part needed to be just 5 inches but new tile roof on raised battens needed to be 6 inch. They offered both sizes and helped with both colors, all LAST MINUTE!!!
Crew that installed was very knowledgeable and fast. 5 Stars!!

Excellent service.

It went great. Rep came out and did a professional estimate and within a few days the work was commenced and completed on the same day. I was at work at the time, but my wife reported that they worked efficiently, respecting our property and cleaned up afterward. She also reported that the workers were very polite. Strongly recommend this company for rain gutters.

Everything went well, they were prompt and they did a nice job! We had to call them back because we felt like a corner was leaking so they came out and he tried to fix it as best as he could and this helped! We were pleased with their work !

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Great experience. No hidden agenda, no hidden costs, very professional from start to finish.

Chose another vendor.

The job overall went okay. He is good to work with. We had to have them come back recently because the copper is bending and they are going to be fixing it. I would use this company in the future.

They are an excellent company to work with. Their communication, quality of work, and price were all great.

They put up new gutters on the house. Look great, very professional. We were a small job and I am not sure if we got lost in the shuffle or the email got lost. So I gave them a C on responsiveness.