Eme House Cleaning Service

Very good. They are dependable and trustworthy. My only wish is a bit more responsiveness or communication when I have a complaint or a cleaner has been a bit careless. Mistakes happen, nothing major. I would and have, recommended Eme cleaners and continue to use this company.

Extremely pleased with the work, just wished it wasn’t so expensive. However I still would hire again ( I will hire for regular ongoing cleaning, as it was just wonderful.)

It took twice as long as they expected

Did not know how to clean

Everything went great. Workers were on time, friendly and left the home sparkling!

They have been excellent and super reliable. They are responsive and I would highly recommend them.

They have been great and always do a good job. They have gone above and beyond and I would highly recommend them.

did not present bill upon finishing the work, two weeks to get a bill.

They did a great job and I still use them regularly to clean my home.

I had Eme clean my house consistently about a year ago, then had a major remodel. In that time, their rating dropped from an A to a B - This concerned me so I hired another highly rated cleaner on Angies list. - The other cleaning service did was terrible and very expensive. I decided to give Em Cleaning a try anyway because sometimes bad reviews are not valid and do hurt business's - I don't know the specific's of others, but my experience this time was great. Not only was the cleaning done very well, they wiped light switches, dusted areas that I wouldn't have even thought of. The cleaning was fantastic and definitely worth an A rating. I will definitely use them again.

GREAT JOB CONSIDERING THE TIME FROM LAST CLEANING

I have used the service for years. They are more expensive than other providers. They were not always on-time, sometimes no-show with short notice. But I used to appreciating the work quality. Recently, it has been very difficult making appointments. No reply to messages at all. Definitely, there should be a better way communicating with a returning customer.

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My experience with them is very good. The ladies that came out, they asked questions, they followed along with directions very well, within the time they had, they were able to do a few extra things. They stayed busy. They were good. Two ladies came out. In the past before we've more often had crews of three, but we didn't need as much done this time. This crew of two was great.

We would recommend them. We will use them again. They did great. There was two people that came to clean. It took about 3-4 hours. They did top to bottom of a 4 bedroom house. They cared about doing the job the first time. They left it perfect and I am pretty picky. They just did quality cleaning. I would recommend. My first impression was great.

They were expensive

It went great! We are always impressed by how clean our home looks after Eme and her team are finished. We always joke with her that she has an ability to put a certain shine to our home that we can't do on our own. The attention to detail is amazing! Eme cleans parts of the home that we never think to clean. She is truly amazing!

Fantastic!

Prompt arrival, great cleaning

EME arrived on time and the two women worked very hard to get our place sparkling clean. Richard estimated the job to be 3-5 hours and assured us that they would not leave after only 3 hours but would be available for all 5. It took longer than 5 hours and they did a fantastic job. I'd hire them again and would do so for regular biweekly cleaning.

She came with 2 other girls and the spread out to get the work done quickly. We had agreed upon the price prior to the actual work day. Maria Esperanza came to check the house to estimate the cost of cleaning. The first day went of OK. But she could not get the work completed, she requested that she would finish today's work at that but come the next day morning to complete the remainder. I agreed as I did not want them to finish in rush. As promised they came in the morning. Maria Esperanza spoke very professionally while checking the house one day prior and mentioned that if they break or lose anything, she would replace or compensate. The next day when she arrived, I brought to her notice, that 1 bulb in each of the 4 bedrooms were fused as the girls kept the bulbs loose while cleaning them. Also she used up 3 big rolls of my Bounty kitchen towels for cleaning. Plus she had misplaced two of my kitchen napkins. Upon telling her this, the next day, she started to fight and became abusive. She then decided to leave the job undone on the next day, however we had paid her in full on the very first day. Till today, she has not replaced me the bulbs nor my kitchen napkins. My advice, do not go on her presentation. Everything that glitters is not gold..!!!

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It is working fine.

June was a crazy month with a high school graduation, a college graduation and then to finish it off.... A Wedding. Needless to say we had a lot of family staying with us. My husband and I both work full-time. I decided to hire a housecleaner with my mother-in-laws encouragement. Her present to us, so I wouldn't be stressed. I originally thought it would take about 3/4 hours to clean our house which is about 2700 sq. feet. The time was over 4 hours and they were not able to finish the 3rd bathroom, but the rest of the house looked great. We live on 5 acres and there is a lot of dust from the property and horses... my blinds and window sills never looked better. I am sold on housecleaning, which I never cared to try and will be bringing Eme and her team back every few weeks. I highly recommend them.

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