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Door Dorks

4.8(
106
)
Garage Door Service, Oils/Lubricants, Door Service,

About us

Frustrated with unreliable, unprofessional service companies? Door Dorks delivers what the competition dreads. Fast, reliable, friendly, professional garage door service in San Diego. Our trucks are fully stocked to ensure we can repair most garage door issues on the same day! With years of experience in the industry, you can rest assured that we deliver top quality service and parts. We can repair the complete spectrum of garage door styles and designs - be it a total garage door replacement, off-track garage door fix, cable and broken spring replacement, or simply a planned maintenance. We also install new garage doors and openers that fit any budget.

Business highlights

Family owned & operated
Emergency services offered
16 years of experience

Services we offer

Garage door and opener repair, installation, and sales. Custom garage doors.

Services we don't offer

Gates, French Doors.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Our recent projects
  • 24
    View Gallery

    Assorted photos uploaded by Door Dorks

Reviews
4.8106 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
2%
2
0%
1
3%
Write a review

Filter reviews by service

Showing 1-25 of 106 reviews
Mark M.
May 2024
1.0
$76,000
Paid $760 for a Genie 2028B Opener installed (after using a 10% off coupon). The opener goes for $199.00 online and comes with additional openers and stuff... So I paid over $500.00 for an install that took maybe an hour. The install is requiring a second trip out because the door is not closing all the way and is slightly open at the top. My fault. Trusted what seems to be a good reputation and did no research before I was paying a huge bill for a base model product with no bells and whistles... Dealing with taking time out of my busy day for a return trip. Tech was nice. Seemed to do clean work. Setting the second trip out was fine. Much less friendly than they were when I set up the first call. I wish I would have done research. YOU WILL LIKELY FIND A HUGE SAVINGS DOING YOUR RESEARCH. I WOULD NOT RECOMEND THIS COMPANY. i GOT RIPPED OFF!
Response from Door Dorks

"Thank you for the feedback [Member Name Removed], we are sorry to hear you are not happy with our service. Just to clarify, the Genie motor we installed is a professional grade model and not available for retail purchase. It includes a one-piece solid belt-rail system and a CA compliant battery back-up. We also provided a complimentary 29pt safety inspection and maintenance tune-up on your garage door. As far as the minor gap goes, while it wasn't like that when we finished the install, it is not uncommon for the door to need a minor adjustment of the force settings after it runs a few times. We did offer to return immediately to fix the issue, although you declined service that day. Please give our office a call at your earliest convenience to schedule a follow-up appointment. Best, Jason"

Marc D.
Dec 2021
5.0
Yes, I recommend this pro
$100,000
The company was responsive and efficient. They were able to determine the manufacturer of the panels that needed to be replaced so I didn't need to get a whole new garage door. Everyone who I spoke with was courteous. They were able to get the replace and install completed quickly without sacrificing quality.
Jeri S.
Dec 2021
5.0
Yes, I recommend this pro
These people are awesome. Was referred to them by a neighbor on NextDoor. Gina came out and measured everything and got us a quote right away. She is very personable, professional and knows her stuff. Adam did our install and he was great. On time, professional, and did a wonderful job. Clean work and great communication. Their appointment system is great, too. They send a text with a picture of the technician so you know who to expect at your door. Their customer communication is top notch. I wouldn't hesitate to recommend Door Dorks to anyone.
Allan C.
Nov 2018
5.0
Yes, I recommend this pro
My initial call to set up my appointment was very easy. The tech, David, was on-time and was very thorough in his inspection of the the garage door hardware and the door opener. He had all the parts we needed on the truck and completed the job in a timely manner. Overall, I was very happy with the entire job.
Response from Door Dorks

"So glad we could assist with getting your door working again. We know it can be a stressful time when your door stops working. It is our goal to make it as simple as possible to get you back to your day. Thank you for trusting in us Team Door Dorks"

John R.
Aug 2018
5.0
Yes, I recommend this pro
The tech was friendly and professional. He did the tune up we bought from Angie's list and I expected a little more work. But he did a lot more and additional price was very reasonable. I would hire them again if I ever need garage door maintenance.
Response from Door Dorks

"Thank you so much for taking the time to provide your feedback. We really appreciate it. We will be here should you need us in the future. Team Door Dorks"

Edgar I.
May 2018
5.0
Yes, I recommend this pro
Outstanding, efficient and very professional! I couldn’t ask for a better service company! Highly recommended!
Response from Door Dorks

"We are super excited you had an "Outstanding" experience with us. We truly love what we do and love helping our customers. Thank you! Team Door Dorks"

Norman L.
Apr 2018
1.0
$23,500
A garage door spring broke and I Googled "garage door repairs San Marcos". Door Dorks displayed prominently with a favorable 56 Google 5-stars rating so that I read some of its reviews, "Jacob is friendly" and business does a good job. I gave Door Dorks a try, a big mistake. After I made an appointment last Friday and Jacob came to service the call, Jacob was disappointingly not friendly at all. Though friendliness isn't a requirement for the job, Jacob was more abrupt and taciturn, no sign of politeness. I have wondered about and questioned the accuracy of the Google, and later, the Yelp, reviews of Door Dorks. Moving on, oddly, I did not receive a written estimate before the repair; Jacob only said, "The office told you the price? Looking at your door, anywhere between $250 and $300" for one spring for a single garage in a two single garage newer home. I mentioned that the size of his new spring did not match the size of the broken very short spring. Repairmen usually explain their choice of parts and work to the novice customer when asked; however, Jacob only answered, "I know my work than you, a longer spring lasts longer (I wondered why but an answer was not obviously forthcoming), but I can put in a shorter spring if you want". On the receipt, the single "218Rx30" spring cost $139.98, a very high mark-up, and labor $95, for a total bill of $234.98. Other garage door repair persons always asked before placing their business' emblem and phone number sticker next to the manual garage door opener in my homes. Unknown to me, after Jacob had finished the repair, without asking, Jacob gratuitously removed the previous garage door repair person's business emblem and phone number sticker and wire-stapled his non-sticking business emblem below the manual garage door opener. Doubting that I will use Jacob's service in the future in view of Jacob's behavior and high bill, I removed his stapled business emblem; as a result, I have two needlessly small holes to spackle now. If the car, earlier stuck inside the garage, had not been needed, I would have preferred my regular garage door opener installer and repair shop with a friendly office staff, friendly repair people, and a very friendly and helpful owner, but, unfortunately, the office was on voicemail that Friday and I had to, VERY REGRETFULLY, settle on this over-rated business.
Response from Door Dorks

"Ouch, that hurts! We are really sorry you had a less than amazing experience with us. We are passionate about integrity, communication, and attitude which we are well known for but sometimes we don't get things just right. We install the best high cycle springs that last at least twice as long as most of our competitors and our springs don't require the regular maintenance of lower quality springs. This ensures about 15-20 years of trouble free use and peace of mind that the repair is long term. Our final price of $239 was actually lower than the $250 - $300 that was quoted so you know we are honest and will give a lower price if a smaller spring is required. After we have completed a repair or install of a garage door or motor we place our business card on the wall next to the wall button so you know you can reach us should you have any concerns. I relayed to the team that we need to ask before stapling the card on the wall in the future and we can come by and spackle the small staple holes in your wall. I called and left a message on 4/25/18 and 4/26/2018 on your voicemail and am looking forward to talking soon. Please let us know how we can turn you into a Door Dorks raving fan and turn your 1 star into a 5! Sincerely, Dorian Currier/President Door Dorks"

Elizabeth B.
Apr 2018
5.0
Yes, I recommend this pro
Excellent! Garage door has never worked better.
Response from Door Dorks

"So glad we could get your door working smooth again. We are passionate about customer service and are happy you had an Excellent experience with Door Dorks. Thank you! Team Door Dorks"

Ron S.
Apr 2018
5.0
Yes, I recommend this pro
$100,000
Outstanding. Great group of talented professionals. Top notch. Would hire them anytime.
Response from Door Dorks

"We are super excited you had an "outstanding" experience with our team here at Door Dorks. We love what we do and strive to provide an outstanding experience for all our customers. Thank you for choosing us. Sincerely, Team Door Dorks"

Lorri Y.
Feb 2018
5.0
Yes, I recommend this pro
The representative did an excellent job. He explained what he was going to do and reviewed his findings after the inspection. He was professional, courteous and pleasant. I will be using Door Dorks again.
Response from Door Dorks

"We love what we do here at Door Dorks and are super excited to hear that you had an excellent experience with us. We're here should you need us in the future. Sincerely, Team Door Dorks"

Irene A.
Feb 2018
5.0
Yes, I recommend this pro
Appointment made and I was notified by technician of arrival time. Technician polite, professional, reviewed my system with me and made recommendations, but did not push. Will definitely use again.
Response from Door Dorks

"Thank you for the review! We appreciate you taking the time to provide your feedback. Here at Door Dorks, we believe in building relationships and want to have you as a customer for a longtime to come, should you need us. Sincerely, Team Door Dorks"

Linda R.
Feb 2018
5.0
Yes, I recommend this pro
$3,900
Good.. he did a good job.what is the warranty time on this jib
Judith M.
Jan 2018
5.0
Yes, I recommend this pro
I need a new door. No work was done on it due to this...per Door Dorks technician/ repairman. I appreciate the honesty.
LYNN S.
Jan 2018
5.0
Yes, I recommend this pro
Very professional, arrived on time. When the spring broke, he came over in the evening to repair.
Response from Door Dorks

"So glad we could assist in getting your door working again. Team Door Dorks"

Beatrix T.
Dec 2017
5.0
Yes, I recommend this pro
Door Dorks did a thorough tune-up and left us a product, a low temp lubricant. Problem was fixed.
Response from Door Dorks

"Thank you for providing your feedback. We really appreciate your business. Sincerely, Team Door Dorks"

RICHARD C.
Dec 2017
4.0
Yes, I recommend this pro
$4,000
The squeaking was eliminated, but only for a couple of weeks. And there is a substantial amount of grease which occasionally falls from the screw to the garage floor. But the noise factor may simply be because the opener is old.
Response from Door Dorks

"Sorry to hear you had a less than amazing experience with Door Dorks. It is our goal to earn an "A" rating for all our customers. We appreciate your feedback and will strive to serve you better in the future. Team Door Dorks"

Rick L.
Dec 2017
4.0
Yes, I recommend this pro
Service was prompt and professional
Response from Door Dorks

"Thank you for choosing Door Dorks. We super appreciate you taking the time to provide your review. We are here should you need us in the future. Team Door Dorks"

Gordon M.
Dec 2017
5.0
Yes, I recommend this pro
$4,000
The tune-up/repair went well. The tech (actually, the business owner) was personal, professional, and un-rushed. Though the amount I paid was low, he took his time and ensured the service was performed well.
Response from Door Dorks

"We love to n*** out on garage doors and to ensure our clients have a clear understanding of the service performed. Team Door Dorks"

Dan F.
Nov 2017
5.0
Yes, I recommend this pro
$3,500
Excellent. Prompt and efficient and work completed as expected.
Response from Door Dorks

"Happy we could be of service. We are here should you need us in the future. Sincerely, Team Door Dorks"

Chris N.
Nov 2017
4.0
Yes, I recommend this pro
Fine. I guess I didn't want to pay for the full repair. But glad it is all working now.
Response from Door Dorks

"Thank you for taking the time to provide your feedback. We are glad we could assist in getting your door working. Team Door Dorks"

Lisa H.
Nov 2017
5.0
Yes, I recommend this pro
see above which includes how it went
Response from Door Dorks

"So glad we were able to assist in getting your door working. We are here should you need us in the future. Thanks again, Team Door Dorks"

Curtis B.
Nov 2017
5.0
Yes, I recommend this pro
$3,999
Excellent. Professional. AAAA++++++
Response from Door Dorks

"Thank you for the great review. We love all things garage doors. It's what we do! Thanks again, Team Door Dorks"

Craig C.
Oct 2017
5.0
Yes, I recommend this pro
$190,000
GREAT! The roll-up matches the original tilt-up doors perfectly. Now we have smooth operating door and it looks great too. Thanks Door Dorks!
Response from Door Dorks

"This was certainly a fun project to work on. We love this type of custom work! Thank you so much for trusting in Door Dorks. Thanks again! Team Door Dorks"

Elizabeth B.
Oct 2017
5.0
Yes, I recommend this pro
We were very pleased with the work performed. Our garage door is operating better than it ever has -smoothly and quietly. We would hire this company again.
Response from Door Dorks

"So happy to hear your garage is running smooth and quiet again. Sincerely, Team Door Dorks"

Renate S.
Oct 2017
5.0
Yes, I recommend this pro
$3,900
I bought a big deal and they did a good job. They were very professional
Response from Door Dorks

"Thank you for the "A"! We really appreciate you taking the time to provide your review. Team Door Dorks"

Showing 1-25 of 106

Licensing

Bonded
Insured
Licensed*

Trade License Number

1093920

Trade License Locale

California

Trade License Authority

CSLB

Trade License Expiration

07/01/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Door Dorks is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: 8:00 AM - 5:00 PM Sunday: 8:00 AM - 5:00 PM
Door Dorks accepts the following forms of payment: Financing Available, Check, CreditCard
No, Door Dorks does not offer free project estimates.
Yes, Door Dorks offers eco-friendly accreditations.
No, Door Dorks does not offer a senior discount.
Yes, Door Dorks offers emergency services.
Yes, Door Dorks offers warranties.
Door Dorks offers the following services: Garage door and opener repair, installation, and sales. Custom garage doors.
Gates, French Doors.

Contact Information

968 Rancheros Dr, STE R, San Marcos, CA 92069

Service Hours

Sunday:8:00 AM - 5:00 PM
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 5:00 PM
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