Diaz Service-Spa Movers

They were excelent they showed up on time and they did a great job

Very happy with the service this company provided!  In order to move the spa from my former home, they had to set up a huge crane in the street in front of my house, they had to reach over into the backyard to lift it up and out.  From there, it was loaded onto a flatbed, and delivered to my new home.  Amazing to watch, and extremely impressed that no damage whatsoever!  Would definitely use them again, and I highly recommend Diaz Spa Movers.  They're prompt, reliable, efficient, and reasonably priced.   

They were great--on-time, professional, took care of the spa and our property, did what they said they would do and for the price originally quoted. And, they did this all over the Thanksgiving holiday weekend.  The 3-man, experienced team (well over 20-years in the spa business) was very methodical and did an excellent job. For example, they carefully wrapped the spa in plastic and added extra protection to the corners.  At our new house (spa's destination), we have recently re-done the patio (new cement, new quartzite boarders, etc.). The crew took special care when moving the spa across the new patio.  They put down blankets over each section, so that the patio could not be damaged.  They did this without me asking (or even thinking about it ahead of time).  They also took care to place the spa exactly as I wanted it, including several adjustments (centered just so, controls where I wanted them, etc.).  I highly recommend them.

They were timely, clean, professional, quick and did exactly what they were suppose to do all the while looking out for our property to make sure nothing was damaged in the process. They did a great job. I would use them again and would recommend them to anyone looking for a professional company.

unknown

The original appointment was scheduled on a Saturday between 8 AM and 11 AM. Nobody showed up by 11 AM so I called the office. Nobody answered and I left a message. Nobody called me back to let me know what is going on, but the guys showed up around 1 PM and did the job well. The quality of work done is good, however I would have preferred to receive a phone call letting me know that they are running late and giving me an option to reschedule.

I CONSIDERED DOING THIS WITH SOME FRIENDS, HOWEVER AT OVER 500 LBS. (MANY ARE ALMOST 1000 LBS.) AND REQUIRING SOME EXPERTISE AND TECHNIQUE, I DID NOT WANT TO DAMAGE THE SPA OR INJURE MY OR MY FRIEND'S BACKS. I CALLED ON A TUESDAY AND DIAZ SENT 3 MEN TO DO THIS WORK WEDNESDAY, GREAT SERVICE! THEY WERE QUICK AND EFFICIENT, DELIVERING THE SPA IN ABOUT 45 MINUTES INCLUDING DRIVING TIME (WHICH WAS 2 MILES). THEY HAD A GOOD TECHNIQUE FOR PLACING THE SPA ON THE DOLLY AND GETTING IT ON THE TRUCK, WE WOULD HAVE STRUGGLED TO DUPLICATE THEIR SPEED AND EFFICIENCY. OVERALL, I WAS SATISFIED WITH THE SERVICE, THOUGH I THINK IT WAS SLIGHTLY MORE EXPENSIVE THAN IT NEEDED TO BE GIVEN THE TIME. AT $225 TOTAL, THE HOURLY RATE IS CLOSE TO $300 PER HOUR, OR $100 PER HOUR PER PERSON. I THINK $150 TOTAL WOULD BE A MORE FAIR PRICE, BUT I ALSO DIDN'T TAKE THE RISK OF THROWING OUT MY BACK, SO I GUESS IT'S A SMALL PRICE TO PAY.