Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
43% | ||
29% | ||
0% | ||
14% | ||
14% |
We met Bill at their showroom where we were able to view cabinet styles, countertop materials, tile, etc. He then came out to our house to view the configuration (kitchen is an odd shape), he provided drawings, we approved, then they measured for the cabinets and countertops and we signed a contract which included several installment payments.
They worked around our schedule, were courteous, professional, and trustworthy. Naomi was our project manager (amazing) and handled all of the scheduling, etc. She schedules all of the jobs and keeps track of status. I provided pictures of the job's progress to her, which was very helpful. There were several things that needed to be fixed, which they promptly corrected.
The guys that worked on our kitchen were great and have been with Cornerstone for a long time.
Bottom line, I LOVE my kitchen. We love to cook and now I have a beautiful, gourmet kitchen.
Cornerstone built cabinets and drawers under a previously installed custom desktop in my home office. The new under desk cabinets had to match custom wall cabinets previously installed by the builder.
They matched perfectly, and were better made than the original cabinets. The drawers had to hold standard hanging file folders, and they fit perfectly.
They even provided me with some of the matching stain to touch up the old cabinets.
Their prices are very fair and competitive.
My biggest complaint was in the finish work. There were edges that weren't smoothed and joints that showed a lighter wood grain. Also, the inside shelves were not finished or stained to match the cabinets. The company did offer, after the job was completed, to take all the rollouts back to the factory to paint but this would have taken a lot of time and we couldn't go without the kitchen for that many more days. I felt this was a step that should have been completed at the beginning of the job not after a complaint was issued. Also, the workers did not reconnect the stove correctly and we were left with an oven that didn't work. The company did pay for an outside serviceperson to come and fix the problem but it was more time without a functioning kitchen. The clean up wasn't as good as I would have liked and I ended up doing this myself. There never was a completed job walk through with any of the company staff which I would have appreciated. Because of these factors, I wouldn't hire this company again.
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