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West Coast Flooring Center

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

West Coast Flooring Center and West Coast Flooring Outlet was established in 1994 when the Kruger family first opened their doors. Our company was founded on a very basic principle: “Quality. Service. Selection.” Using this standard, we have turned our company into one of the largest flooring stores offering Southern California flooring services with a wide variety of quality flooring options and other home improvement services. West Coast Flooring Center directly imports material from around the world, allowing us to pass the quality and great prices to our valued customers. West Coast Flooring provides the highest quality of products and services because we understand that the home is a place of comfort, a place to be proud of, somewhere dreams are realized, where families grow, and wonderful memories are made. Whether you are shopping for hardwood, carpet, laminate, ceramic tile, or custom granite countertops, West Coast Flooring Center will make your home improvement projects a pleasant experience.

Services we offer

Carpet, Tile, Area Rugs, Hardwood, Stone, Laminate, Counter Tops, & Vinyl Flooring Sales & Installation

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
26%
3
11%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.2
punctuality
4.3
Showing 1-19 of 19 reviews

Philip M.
10/2019
5.0
flooring contractor, hardwood floor
  + 0 more
I had contacted Costco to get an estimate on flooring. They contacted me and scheduled an in-home appt. They provided a quote for carpet and hardwood flooring. I elected to install the hardwood floors. The installation went well. The crew moved furniture to one side and finished installation on other side. Next day they moved the furniture to the other side and finished the last side. Furniture was returned to the original location.
Description of Work: Hardwood Flooring Sales/Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Robert W.
07/2016
4.0
carpet installation, hardwood floor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Cindy S.
07/2016
5.0
ceramic tile, flooring contractor
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5

Carlee W.
07/2016
1.0
flooring contractor
  + -1 more
It was terrible! The price was good but there was a miscommunication on the actual tile layers going up and it turned out into extra tiles laid. I do not know if their tile blades were not sharp enough but our tiles have cracks in them and the grout are different different colors. They never fixed it. It was a big deal. They would not return our phone calls so my husband decided to have a record of them not responding and they started responding to our emails. I would not use them again.
Description of Work: We used West Coast Flooring Center to remodel our bathroom.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$18,000

Manny V.
07/2016
4.0
flooring contractor, carpet installation
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Richard B.
07/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: Purchased carpet remnant for our living/dining room. It was installed on time and professionally done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary F.
07/2016
5.0
flooring contractor, hardwood floor, carpet installation
  + 1 more
unknown
Description of Work: We purchased some flooring from them. Then we purchased flooring for 2 additional floors, both hardwood and carpet. We had them install the 2 rooms of flooring. We were very pleased with our interaction. We are moving to a new home and will likely use them again when we need to redo our flooring.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
07/2016
3.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0


Grant V.
07/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
06/2016
4.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$12,000

Bruce S.
06/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Nancy P.
06/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed laminate flooring.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Alan K.
06/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
06/2016
4.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: They use subcontractors like most. This was new sub with lots of experience. The sub tried to charge exorbitant extra after finishing. I agreed to pay additional but not the rate of the subcontractor. Somewhere between West Coast and the Sub. West Coast was good at mediation because my contract was only with them. I believe they have severed relationship with this subcontractor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

FRED S.
06/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Rick S.
06/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bonnie B.
07/2015
3.0
carpet installation
  + -1 more
I went to the showroom in Vista. Great showroom, lots of samples. Sales people are knowledgeable. I want low maintenance, not slippery and something that will be comfortable for my dogs. That ruled out carpet, and stone and ceramic tile. The store manager suggested luxury vinyl plank (VLP). It is a great product and it is what I will be using. I had a hard time finding a suitable flooring company in north San Diego county, and there were very many listings even between Angie's list and Yelp. But this company stood out for me. So I visited the showroom the week before Memorial Day. Memorial Day came early this year. So when the person did not show up for the first appointment the weekend after Memorial Day, I just assumed it was me, ad I was confused. But then we set up another firmer appointment for the following Saturday June 6, he was again a no show. And I have never heard back from them, so I don't think they really needed my business. In fact my impression is that they really prefer to do business under bigger contracts, such as for apartment buildings, or office buildings.
Description of Work: I need new flooring for my 1,000 sq foot house

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$6,000

James D.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: West Coast installed engineered hardwood flooring in several areas including a full set of stairs. They were professional, punctual, and did a great job. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$12,000

Robert W.
06/2014
4.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: They installed a hardwood floor after removing old carpet and tile. There were a few snags including the crew leader not showing up for the prep due to car trouble. That cost me later when I needed to do a lot more clean-up because of the poor taping/covering of the cupboards. Never the less it was a very nice floor and they even had someone clean it before they left. I wasn't told everything completely before the project began, but it's kind of like the Dr. before a major surgery...it's enough to get you going.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20,000

    Contact information

    1617 Capalina Ave, San Marco, CA 92069

    www.westcoastflooring.com

    Service hours

    Sunday:
    11:00 AM - 3:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    West Coast Flooring Center is currently rated 4.4 overall out of 5.

    Sunday: 11:00 AM - 3:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    No, West Coast Flooring Center does not offer free project estimates.
    No, West Coast Flooring Center does not offer eco-friendly accreditations.
    No, West Coast Flooring Center does not offer a senior discount.
    No, West Coast Flooring Center does not offer emergency services.
    No, West Coast Flooring Center does not offer warranties.
    West Coast Flooring Center offers the following services: Carpet, Tile, Area Rugs, Hardwood, Stone, Laminate, Counter Tops, & Vinyl Flooring Sales & Installation

    Contact information

    1617 Capalina Ave, San Marco, CA 92069

    www.westcoastflooring.com

    Service hours

    Sunday:
    11:00 AM - 3:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM